Phil
Phil
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- Phil
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I am always happy to help you. ? If you have any other questions or problems, feel free to ask. Thanks
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It would be great if you attach a link when this happens again. Unfortunately, I was not able to recreate this issue in my environment. Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Can you check if you are able to scroll now, please? If it is still not working, please, open the Developers Tools again, and find div with class interface-interface-skeleton__content, and uncheck the overflow. https://forum.muffingroup.com/betheme/…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Also, you can go to the theme options, resave them, and check if the alt t…
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Hello, Can you explain to me in more detail what is happening, please? What steps do you exactly do? Is there any error message? If yes, please, send a screenshot showing it. Thanks
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Hello, I can help you here if you explain to me in more detail what is happening. But if you want to send us a private message, you can do it through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. T…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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I did not notice this issue, but please open the Developers Tools (F12), click on the body, and check if you have on the right body.mfn-modal-open. If it is there, uncheck the overflow or change it to visible, and see if the problem persists. https:…
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I get what the problem is. You were trying to import the shop page. The shop page does not contain any content from the Muffin Builder, and it is populated with the products automatically. I have created a new page (muffin test) and imported content…
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If the deactivating will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please a…
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Hello, Indeed it seems to be an issue related to Betheme. We will take a closer look at it. Can you also send a link to your website, please? It will help to ensure that we are talking about the same thing. Thanks
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I will pass this information on to the dev team. We will take your suggestion into account. Thanks
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Hello, Do you want to change these settings so every new post will have tam as default? Am I right? If this is not what you are referring to, please, explain in more detail what you want to achieve. Thanks
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Hello, Can you tell me what version of Betheme and WP do you have, please? Please also check if the problem persists when you disable all plugins except WPML. Thanks
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Hello, Yes, you can use a shortcode for a single product. You need to put it in the Column item like on the following screenshot. https://forum.muffingroup.com/betheme/uploads/466/QWDVC7DCXDAY.png https://docs.woocommerce.com/document/woocommerce-sh…
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Unfortunately, I cannot record a video, but you need to believe me that opening the options takes about 1s or less in my environment. If you watch the following video tutorial, my builder is working there. https://support.muffingroup.com/video-tutor…
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Hello, Unfortunately, there is no setting to translate these at the moment. You would have to modify the theme files, but we do not provide help with such customization. I can tell that the file responsible for the live search is located in js/live-…
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I have opened this page through a link from a Permalink tab. Like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/596/6VK70E5DQTNP.png I am using Firefox, and to be sure, I opened it at Chrome, as you can see on a screensh…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact we need to take a closer look at it. Notice! Please attach a link to this forum disc…
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I have checked your website, and unfortunately, I did not notice your issue. https://forum.muffingroup.com/betheme/uploads/512/E0EEDTEN4PCB.png https://forum.muffingroup.com/betheme/uploads/551/U1C0LAV0G8V6.png https://forum.muffingroup.com/betheme/…
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I have opened the Blog 2 page, and it does not show the front page. https://forum.muffingroup.com/betheme/uploads/967/EM57YCAOVG3S.png Sorry, but I still do not get what is the problem. Can you describe in detail what is exactly happening and what i…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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To change it, you will have to edit the file live-search.js placed in folder js. Thanks
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Can you check if the problem persists with the newest version of WP? Please also, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, I have checked it, and indeed this error appears but it did not interrupt my editing, and I was able to update the page without any problems. I was editing both with Muffin Builder and WPBakery. Are there any steps to reproduce to notice this…
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Hello, Please, go to the Page Options, and Enable the Full width option. https://forum.muffingroup.com/betheme/uploads/543/WOMUIIN3XTZH.png Thanks
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I am glad that you fixed it. I am also happy that I could help you with other issues. If I can help you with anything else, feel free to ask. Thanks