Phil
Phil
About
- Username
- Phil
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Comments
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, I can see that you are using a child theme. Can you switch to the parent, please, and check if the problem persists? Moreover, check if the CORS library is installed on your server. More details about the CORS you can read on http://enable-co…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, Are you sure that you insert your code, and username, and license code in the correct order? I was able to enter the API tool with the credentials you have sent. https://forum.muffingroup.com/betheme/uploads/097/YRG95BG7Z5R2.png https://forum…
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I am glad that you found the root cause. If you have any other questions or problems, feel free to ask. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, try the following CSS code: ul.sub-menu.mfn-megamenu{ right: 0!important; left: unset!important; } Thanks
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Hello, Firstly, please, go to the Post Options, find Content top padding, and select Hide. https://forum.muffingroup.com/betheme/uploads/400/YLFJOF4R6WYA.png Secondly, you can put the following code in the Betheme -> Theme options -> Custom CS…
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Hello, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have the Clients unchecked for Custom post types. https://forum.muffingroup.com/betheme/uploads/868/IJA0GHXKQNZG.png Thanks
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Can you tell me how did you change the text about the free download? I have tested Polylang in my environment, and I could not find it anywhere. I am wondering because it translated Add to cart buttons without any problems. Thanks
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Hello, Do you still need help with it or something else? If yes, please, let me know. Also, it always helps when you attach a link to your website. Thanks
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I can see that you do not have the newest version of Betheme. Can you update it, and check if the problem persists, please? https://forum.muffingroup.com/betheme/uploads/932/DXF3CVRZ185C.png Thanks
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I have checked the edit of your pages and noticed an error 406(Not Acceptable) about "wp-admin/admin-ajax.php" in the console. In that case, you should contact your hosting provider, and ask to resolve this issue. If they will not help you…
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It seems that one of your plugins is causing this issue. I have turned off all of the plugins and add to cart working again. Please, disable them one by one and see which one is the root cause. Thanks
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Luckily I was finally able to log into your website dashboard. However, I have checked your blog page, and there were only posts, and the slider did not appear. Are there any steps to reproduce to notice this problem? Thanks
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Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ You will have to create a section with the Responsive Visibility option set to Hide on Desktop & Mobile. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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The CSS you mentioned above is causing it. Look at the following screenshot: https://forum.muffingroup.com/betheme/uploads/997/5ZXCZ0OY2W9I.png I have removed this CSS, and the Mega Menu looks like this. Best regards
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Hello, Although max input vars are set to 5000, please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/…
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Can you send me a link to your website, please? I can help you with some easier changes, but if something needs more advanced CSS, you will have to contact your web developer. Best regards
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Hello, 1) I have reported the issue about the button to the dev team, so the fix for it should be available in the next update. 2) I do not want to misunderstand you. You do not want to have the animation for the button there? Am I right? 3) Unfortu…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Sorry that you felt treated unprofessionally. The changelog does not contain all the information you mentioned because updates, especially the recent ones, are huge, and the changes concern many files. Therefore, it is almost impossible to note ever…
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A) I can see that you are using a Polylang, but unfortunately, we do not support this plugin. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins o…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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You can turn it off now. After two hours, counting from now, I will let you know. Thanks
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It is on the right side of the builder. https://forum.muffingroup.com/betheme/uploads/341/559M38XRAGHM.png Thanks
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Hello, Please, turn off all of the plugins except WPML, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks