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Phil

Phil

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Phil
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  • Hello, If you remove them then, the icons on your website will not work. If you want to do this, you will have to modify the files in which we do not provide support. However, I can see that the icons are not loaded correctly, which might be the rea…
  • Unfortunately, we do not know what the conflict can be. This plugin does not come from the original creators of Elementor, and we do not support it. In that case, you can only contact the creator of the plugin. Best regards
  • 1) Please go to Betheme -> Theme options -> Global -> Logo, and try to increase the logo with the Height value. https://forum.muffingroup.com/betheme/uploads/925/IKMU891BB0JA.png 2) The bundled plugins need to be updated through Betheme -&g…
  • Hello, That is great you sorted it out. If I could help you with anything else, please, let me know. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, To hide it from the search page, you will have to write a custom CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Please, let me know if you need help with it, but I will need a link to your website. …
  • Please, use the following code: .section-related-adjustment .image{    display: none!important; } Thanks
  • Unfortunately, it is hardcoded in such a way in Betheme, and there is no setting to increase the 960px value or set another display above 960px. If you would like us to modify it, please, let us know on the following topic: https://forum.muffingroup…
  • Hey, Please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Height value to zero. https://forum.muffingroup.com/betheme/uploads/563/XD82WGXTNRDU.png After that, the empty space should disappear. Thanks
  • Hello, This error message is most likely because the license key used there is also used on another website. If you purchased a new license key, then deregistering current, an registering a new license key should resolve this error. You do not have …
  • Hello, If your child theme causes the improper display, unfortunately, we cannot help you solve it because the support policy states that we do not help with file customization. To resolve these issues, you should contact your web developer. Now, if…
  • Hello, Please, try the following CSS code: figure.wp-block-embed-youtube iframe{    height: 520px!important;    width: 920px!important; } However, you can build your posts with the Muffin Builder. https://forum.muffingroup.com/betheme/uploads/532/ZF…
  • Hello, I can see that you are using a Header Builder for your website, and with that plugin, it is unfortunately impossible. But you can have a similar display with the header Below the slider style, and with it, the header becomes sticky when you s…
  • I can see that your hosting provider changed only a Local value, but the Master is the one that should be increased. https://forum.muffingroup.com/betheme/uploads/190/GNAV8ZI6CF2M.png Please, contact them again, and ask to increase them because your…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello @Teeklassic, This is an old discussion, many things changed, and there is an option for that. An option for it is placed, in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/879/YNWSWGJ60QAQ.pn…
  • The variations do not import because of the way they are constructed in WooCommerce. We are searching for a solution for it, but we have not found it yet. To add the filters, please, go to Appearance -> Widgets, find Plugin | WooCommerce, and add…
  • 1) If you only want to translate it to your language, it will be automatically translated when you switch the site language. But if you want to modify it to your own text, then you will have to modify the files, but we do not provide help with such …
  • Hello, To remove the link icon, you will have to write a CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Yes, this is possible with a little more CSS. Please let me know if you need help with writing it, but I will need a link to your website. Thanks
  • Hello, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
  • Hello, There is no setting to enable the scroll for Classic menu style on mobiles. If you have a large number of menu items, you should use the Side Slide style instead. You can change it in Betheme -> Theme options -> Responsive -> Header.…
  • Hello, Did you use the Elementor Pro or some other plugin for it? We only tested Elementor and Elementor Pro with our theme. Our policy states that we do not support third-party plugins or custom code, so if it was another plugin, unfortunately, we …
  • It seems to be an issue with Betheme. We will take a closer look at it, and fix it as soon as possible. For now, please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .menu_wrapper{  margin-top: 15px!impo…
  • Hello, Once you successfully import your icons, they will be available in the icons lists where you can use icons. For example, shop icons. https://forum.muffingroup.com/betheme/uploads/580/MFRAB6E717JI.png https://forum.muffingroup.com/betheme/uplo…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • I am glad that you sorted it. If I can help you with anything else, please, let me know. Thanks
  • Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ There you will find how to manage the Footer widgets. Thanks
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