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Phil

Phil

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Phil
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  • Unfortunately, there is no option to have such a button. If you would like to see it in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest …
  • You have a low max input time and max input vars values set on your server. https://forum.muffingroup.com/betheme/uploads/300/MYF0VH2ME2Z6.png Please, contact your hosting provider, and ask to increase them: max input time to at least 180 max input …
  • Hello, Can you explain to me in more detail what icons you are referring to, please? https://forum.muffingroup.com/betheme/uploads/916/WYLT2L79SJ9B.png Thanks
  • Hello, Thank you for pointing these out. I have passed these pieces of information to our dev team, and we will take them into account. Thanks
  • Hello, The white label does not change anything in reregistering your license key. You need to deregister your license through the dashboard in your staging domain and after register it on the live domain. If you are having issues with deregistering…
  • Did you turn off the plugins, as I suggested in my previous message? If not, please, do that, and check if the problem persists. Thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Yes, deregistering will not affect your website because all content is stored in a database. However, if you are not sure about your actions, remember that it is always good to do a backup of your website before major changes. For backups, I recomme…
  • I think that it will work, but it will move your submenu with the regular, not sticky display. To affect only the sticky header, you need to add .is-sticky class. It should look like this: #Top_bar.is-sticky .menu li ul {    top: 75% !important; } T…
  • Hello, 1) Please edit these pages, set the Subheader image for them, and check if this is what you want to achieve. https://forum.muffingroup.com/betheme/uploads/798/7BNJVJB0HZIY.png If the display does not suit you, please, attach a link to your we…
  • Hello, What version of the iPad do you have? And you are testing in vertical or horizontal tablet view? Notice that in Muffin Builder, the tablet display starts under the 960px width. https://forum.muffingroup.com/betheme/uploads/404/MSD2HP8I5NDM.pn…
  • As I said in my previous message, please, try to reduce the rows heights and check if the display corrects. https://forum.muffingroup.com/betheme/uploads/604/DODJL21ZZBN7.png Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Before sending it, please, ensure that all your plu…
  • Hello, What errors did you get? Can you send me a screenshot showing them, please? Thanks
  • Hello, Can you explain to me in more detail how it should look and works, please? Do you want it to affect all your posts and pages, or pages only? Thanks
  • If you want to set the slider right under the menu, you need to choose it in the Media section in the Page options where you want to put it. https://forum.muffingroup.com/betheme/uploads/949/M0Z60P6U65EK.png Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, open the section options containing these elements, select the option Columns | remove vertical margin, and check if the display suits you. https://forum.muffingroup.com/betheme/uploads/737/ZVCWVHI983CB.png Thanks
  • Hello, There is no option to have such a floating button, but as a workaround, you can create a sidebar with a button for your posts that will lead to the comments section. https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-m…
  • Hello, One of the reason is your custom CSS which change the sticky header layout. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and check which one causes it. The second reason is too many menu items inside the webs…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, I have checked your website, and it looks like your second screenshot. https://forum.muffingroup.com/betheme/uploads/829/ZRRMWK1MFLM8.png Can you check if it works on other browsers, please? Thanks
  • Hello, If you have access to your dashboard, please, go to the Plugins tab, turn your plugins one by one, and check which one causes it. Thanks
  • That is great that it changed. If I can help you with anything else, or you have any questions, feel free to ask. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, To change the Action Button color, please, go to Betheme -> Theme options -> Global -> Buttons, choose the Custom style, and there you will be able to customize it. https://forum.muffingroup.com/betheme/uploads/098/ZAC8043CH5K4.png Y…
  • Hello, Please, go to Appearance -> Menus, choose the main menu, and uncheck the Display location: Social Menu Top. https://forum.muffingroup.com/betheme/uploads/176/A75QZ1AURK5B.png After that, the menu will not appear there. Thanks
  • The source of this issue is the Dropdown submenu option for header creative in theme options. https://forum.muffingroup.com/betheme/uploads/264/OUUAE1PEMOLY.png We will take a closer look at it to fix it, but for now, please, put the following CSS c…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, Please, check the following video tutorial, and ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Remember to have activated the required plugins and only them while inst…
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