Phil
Phil
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- Phil
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Comments
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Sorry, but the FTP you have sent leads to an empty folder. Can you resend it, please? Ensure that you have sent the correct one. Remember to attach a link to this forum discussion as well. Thanks
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Hello, Please, go to Betheme -> Theme options -> Global -> General, and check if you do not have selected Transparency option for Header and Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/885/YRZVH4CRQJV6.png If they are n…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Can you import this pre-built again and check if the problem persists, please? Remember to have only required plugins enabled. https://forum.muffingroup.com/betheme/uploads/190/7EKJQGXUHAPL.png Thanks
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It seems that your slider is misconfigured. I have imported a slider from the Clothing 2 pre-built website, put it on a new page, Muffin Test, and the slides change. You would do best if you recreate the slider base on the one from Clothing 2 becaus…
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Did you set the main portfolio page? If not, please, check the following video tutorial on how to do that. https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-and-portfolio-pages/ Thanks
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Do you have at least one product created? If not, please, create it, and check if the problem persists. If you already have products and this problem still appears, then I will need your dashboard access to take a closer look at it. Thanks
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Currently, my help will be limited because I do not see what is happening and cannot take a look at your website source to see what is breaking. If you do not want to share your website on a forum, you can send it privately through the contact form,…
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No, I will not be able to check your website if it is on a local host. Can you put it online and send a link to your website, username, and password, please? Also, you can try to record a video showing how you are creating a product template, put it…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Did you use the code item? https://forum.muffingroup.com/betheme/uploads/351/GJYF7C0RV97P.png If yes, please, use the column item instead because the code only displays code on your website without parsing it. https://forum.muffingroup.com/bethe…
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Hello, The search already works for the short description. Check the following screenshot: https://forum.muffingroup.com/betheme/uploads/419/RCWGRBCC1PWL.png But searching for SKU is not possible, unfortunately. You will have to use some third-party…
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Yes, the span you mentioned is not closed. Moreover, the value of href and target attribute must be in double-quotes. However, there are many more errors on your website. As I said before, you need to check all places where you used HTML tags. If yo…
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Hello, Sorry, but we do not provide support through skype, only by this forum. Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we w…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, To modify the copyright section, go to Betheme -> Theme options -> Footer, and put your own text there. https://forum.muffingroup.com/betheme/uploads/356/VYZ1BP1YIE85.png To change links to terms, privacy policy, and cookies, go to Appe…
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Did you put the content in Plugin | WooCommerce in Appearance -> Widgets? https://forum.muffingroup.com/betheme/uploads/445/0TGLVQFN33ZC.png It is the place where the shop sidebar takes its display. If yes, please send us WordPress dashboard acce…
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Hello, 1) To change the action button color, go to Betheme -> Theme options -> Global -> Buttons, and there you will be able to modify it. https://forum.muffingroup.com/betheme/uploads/572/8MVDNPWWZTJZ.png 2) To change the height of the Sub…
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https://forum.muffingroup.com/betheme/discussion/comment/204900#Comment_204900 I deactivated all except the supported ones. You can also check them in Betheme -> Install plugins. You also do not have to deactivate the plugins where WooCommerce is…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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1) These errors could appear because you updated the Betheme from some old version. It is always good to have your theme up-to-date, and not doing long breaks between updates. Also, it could be due to a slow server that had problems with updating ev…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, Please, turn off all minifying and caching plugins. I need to take a look at your website source with them disabled. Thanks
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello, Unfortunately, there is no option to have a hamburger menu on the desktop display with the Header builder. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/be…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if this message still appears. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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https://forum.muffingroup.com/betheme/discussion/comment/204896#Comment_204896 But you still have the child theme activated. If you switch to parent Betheme in Appearance -> Themes you will see that the lightbox is working correctly. https://foru…
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Please, turn off all of the plugins, clear your cache, and check if this message still appears. Thanks
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Hello, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, pelase? Moreover, please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limi…
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Please, turn off all of the plugins except WooCommerce, clear your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks