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Phil

Phil

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Phil
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  • Please, edit your slider and add the background for it. https://forum.muffingroup.com/betheme/uploads/857/LMY8ATKI6I6A.png https://forum.muffingroup.com/betheme/uploads/435/4LRUNA4G65DR.png Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • If you want to display different posts in a different blog item, you will have to create categories, assign posts to them, and choose the category you want to show in item options. https://forum.muffingroup.com/betheme/uploads/506/1TQQLU674FRL.png T…
  • You can turn it off in Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and uncheck the Meta: Date, and Categories & Tags. https://forum.muffingroup.com/betheme/uploads/741/L1EE8A1QZDA0.png Thanks
  • Hello, This class refers to the whole Related posts section: .section-post-related{ } And this to the post boxes: .section-post-related .post-related{ } Thanks
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…
  • Hello, Please, use the HTML code for brackets symbols. Like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/912/HNG7IOOBBFF6.png [ for [ ] for ] Thanks
  • Hello, Please, go to Betheme -> Theme options -> Responsive -> Header, and if you have selected, uncheck the Transparent option. https://forum.muffingroup.com/betheme/uploads/734/RE1G21YD6RCS.png Thanks
  • Sorry, but you wrote beyond my working time, and I was not able to answer you. Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and check if the issue persists. However, if this will no…
  • If the main thing is that this top part is not visible, then, unfortunately, I cannot help you with it because it comes from a plugin we do not support, and we do not know how it works. However, can you clarify to me how you want it to look like, pl…
  • Are you talking about this message? https://forum.muffingroup.com/betheme/uploads/196/X52Q34K8PEKD.png In this case, you should contact your hosting provider and ask them about this issue. Best regards
  • Are you sure that you used our contact form? https://themeforest.net/user/muffingroup#contact https://forum.muffingroup.com/betheme/uploads/245/4WIZD1HBK47U.png It seems that you contacted the Envato support not, our one. If you want, you can share…
  • As I mentioned before, you cannot edit the content created in one builder with another, so if you want to use WPBakery, you need to create completely new pages. If you cannot use scroll in your pages, go to Betheme -> Theme options -> Global -…
  • 1) This first image is cut because you are using a move-up option for a wrap. Please, go to Betheme -> Theme options -> Responsive -> General, and from Wrap move up a dropdown menu, select Disable on mobile. https://forum.muffingroup.com/be…
  • In the message you have sent through the contact form, you need to attach a link to this forum discussion, so I will know what these credentials are for. Thanks
  • If these three elements are in the same sections, create a new section for the blue one, and move it there. https://forum.muffingroup.com/betheme/uploads/482/LIVWLVMWHT3P.png Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Bundled plugins mean that they are added to the theme package with purchase, but we are not creators of all these plugins. We do not have access to this plugin files, and as this problem appears not only with Betheme, we are not able to fix this err…
  • Hello, Unfortunately, there is no setting for that. You would have to use some third-party plugin, but I cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/be…
  • Hello, Can you explain what you mean that you are redirected, please? Notice that none of our pre-built websites is made with WPBakery, and you will have to create your pages from scratch because it is impossible to edit content created in one build…
  • Please, update your Betheme to the newest version and check if the issue persists. If this will not help, please, send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingro…
  • Sorry, but I do not understand. The Layer slider is not our product, and we are not responsible for its updates and changes. Also, if you switch to some free theme, you will notice that the issue persists, so it has nothing in common with Betheme. U…
  • The shop page width is reduced to the Site width. You can increase it in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/379/L4P7QBSMQ7GM.png Or you can create a shop template, and in section opt…
  • Please, use the following code: .products li.product{    width: 25%!important;    margin: 0!important; } .products li.product .desc{    display: none!important; } But it will be better if you put it in the custom CSS section for that page, so it wil…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Can you tell me how did you create this top part, please? Did you use some plugins for it? Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Then, please, go to Betheme -> Theme options -> Colors -> Header, and set the Header background to white. https://forum.muffingroup.com/betheme/uploads/356/F75251GYVA4A.png Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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