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Phil

Phil

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Phil
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  • You had selected the style Accordion: Next to image and that is why the description could look "squeezed". I have changed it to Accordion: Below image, and it looks fine (Betheme -> Theme options -> Blog, Portfolio & Shop -> S…
    in Content within product page not full width Comment by Phil September 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Tab page to short for content & icons don't render Comment by Phil September 2021
  • Please, open the builder settings, turn off the Pre-completed items option, and check if this problem persists. https://forum.muffingroup.com/betheme/uploads/657/GAQWMSSHI81S.png https://forum.muffingroup.com/betheme/uploads/110/3Y9NW0CG21EB.png Can…
    in Content is missing after Update Comment by Phil September 2021
  • Hello, Unfortunately, there is no option to achieve that. But you can vote for this feature under the following link: https://muffingroup.com/betheme/feature-voting/ Best regards
    in different footer on mobile Comment by Phil September 2021
  • Please, try the following code: .mcb-sidebar .widget{     box-shadow: 0 5px 30px rgb(70 72 77 / 8%);    padding: 10px;    background: #fff;    border-radius: 20px; } I only reduced the padding because it broke the display a little, but you will do w…
    in Custom css (Blog + sidebar and footer overlap each other) Comment by Phil September 2021
  • Yes, these values should be changed by your hosting provider because changing them only in the php.ini file will not do the job. To increase them, you should contact your hosting provider. Best regards
    in Demo content not imported Comment by Phil September 2021
  • Please, check the following code, and see if the display suits you. @media only screen and (max-width: 767px) {    .mhb .mhb-button a.action_button{    text-align: center!important;    width: 120px!important;    margin: 0!important;  }  .mhb-button{…
    in custom header builder Comment by Phil September 2021
  • But the disappearing problem still persists? Did you try to add more content to your page? Best regards
    in import page to another page Comment by Phil September 2021
  • Hello, Can you tell me how did you migrate your website, please? However, I can see that you have an old version of Betheme, and it is always good to have your theme up-to-date. Cheers
    in Logo Overflow Comment by Phil September 2021
  • Hello, Unfortunately, with the current version of Header Builder, there is no option to set it vertically. But with the new version we are working on, it will be possible. Thanks
    in header builder only horizontal ? Comment by Phil September 2021
  • Hi, Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should be fine. Thanks!
    in Font is displayed differently Comment by Phil September 2021
  • Hello, There is no setting to memorize/save the settings for the items. But remember that you turn on the auto-style, so the tablet and the mobile view will inherit the desktop display. https://forum.muffingroup.com/betheme/uploads/845/P8V1QK3WAV5R.…
    in copy parameters on each menu on header builder Comment by Phil September 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Delete image shown in mobile ersion Comment by Phil September 2021
  • These "errors" are just content from your builder. When you enable it, the content will show up, and these texts will not be visible. Now you can turn your plugins one by one and check which causes the menu to disappear. Thanks
    in affichage menu Comment by Phil September 2021
  • Somehow you have put the 'px' in the letter spacing and it should be not there. Something like on the screenshot below: https://forum.muffingroup.com/betheme/uploads/326/RIOQHBIXX9T8.png We have fixed it and your website is working correctly. https:…
    in just can see the code in my website Comment by Phil September 2021
  • Please, turn off all of the plugins, refresh your cache, and check if this issue persists. If this will not help, please, keep all plugins off because I need to take a closer look at your website with them disabled. Thanks
    in affichage menu Comment by Phil September 2021
  • Hello, I think you would have to create this in a slightly different way. Look at the following screenshot: https://forum.muffingroup.com/betheme/uploads/048/8S2HN3PJ5W6Q.png As you can see, there are two sections with the following options selected…
    in Question Comment by Phil September 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Content is missing after Update Comment by Phil September 2021
  • I have rechecked your website, and I still see a couple of errors, for example: https://forum.muffingroup.com/betheme/uploads/683/GGZ3D9X6CV0G.png So please carefully check this out again, and see if the problem persists. However, the red div from t…
    in Tab page to short for content & icons don't render Comment by Phil September 2021
  • Hello, Please send me a link to your website and a screenshot pointing to what you want to change please? Unfortunately, I cannot find a link to your website. Thanks
    in Custom css (Blog + sidebar and footer overlap each other) Comment by Phil September 2021
  • Hello, Sorry, but I quite do not understand the first part. Can you explain it to me in more detail, please? About the padding to the logo, you can use the following code: .mhb .logo{    padding: 10px!important; } Thanks
    in custom header builder Comment by Phil September 2021
  • Hello, We have noted this issue, and it will be fixed in the future update, but I cannot tell you when exactly it will be released. Thanks
    in Few layout troubles on WooCommerce after 25.0.2 Comment by Phil September 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Site is just not rendering Comment by Phil September 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Product page layout error Comment by Phil September 2021
  • Hello, Are you talking about this part? https://forum.muffingroup.com/betheme/uploads/248/ABEA3JPYW6VY.png If yes, it can be changed in Betheme -> Theme options -> Footer in the Copyright field. https://forum.muffingroup.com/betheme/uploads/21…
    in Privacy policy template Comment by Phil September 2021
  • Hello @hansa23r, 1) It seems that you have set a homepage for Your latest posts. You need to switch it to A static page and set the homepage in Settings -> Reading. https://forum.muffingroup.com/betheme/uploads/306/75XODNDFSIFS.png 2) About the e…
    in Demo content not imported Comment by Phil September 2021
  • Hello, You have set the text logo for your website, which has the same color as the background. https://forum.muffingroup.com/betheme/uploads/586/0E59WJG1SETX.png If you want to use an image, you need to empty the Text logo field in Betheme -> Th…
    in Logo on the top right corner Comment by Phil September 2021
  • Hello, Unfortunately, there is no future in Betheme to achieve that. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-fut…
    in Password section Comment by Phil September 2021
  • It could mean that some of your browser's extension is causing this problem. So, please, disable all of them, and check if you are able to edit then. Thanks
    in Error on builder Comment by Phil September 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in I cannot remove the old licence to register the new one Comment by Phil September 2021
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