Phil
Phil
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- Phil
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Comments
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Hello, To modify the copyright field, please, go to Betheme -> Theme options -> Footer. https://forum.muffingroup.com/betheme/uploads/651/62CLLMT28QXC.png Thanks
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You have a low max input vars and max input time value set on your server. https://forum.muffingroup.com/betheme/uploads/241/GAVB8WUVXE6W.png Please, contact your hosting provider, and ask them to increase these values: max input vars to at least 50…
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Then, you will have to contact the author of this image and ask him about its license. Thanks
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Hi, To change the size of the images used in portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images wi…
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Please, remove the height and width values so that the video will be scaled automatically. https://forum.muffingroup.com/betheme/uploads/166/M40IF6IDGE8I.png Thanks
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Hello, Please, go to Betheme -> Theme options -> Fonts -> Size & Style, and check the Main Menu size. If it is as before, save changes in theme options and check if the issue persists. If this will not help, turn off all of the plugins,…
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I am glad that I could help, and thanks for your kind words. If I can help you with anything else, please, let me know. Thanks
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That is great you handled it. If I can help you with anything else, please, let me know. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Sorry, but I was not able to access it: https://forum.muffingroup.com/betheme/uploads/978/N1Y1S9ZY33XK.png Are you able to change it to be accessible, please? Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is the background image you set for this section. Check the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/466/8UJZ4EETLUL1.png I have deactivated it with the browser inspector. Please, use a narrow…
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Hello, Thank you for pointing this. It seems to be an issue with our builder, and we will take a closer look at it. For now, please, open the builder options and turn off Pre-completed items. Thanks to that, these two items will not show up. https:/…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, To move your sidebar above the content on mobile-only, you have to use the Custom JS code. Please, follow all of the steps written on this topic, on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-c…
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Hello, Sorry, but we provide this forum in English only, and I do not understand. Rewrite your question in English, please. Thanks
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Please, change the Parameters to "autoplay loop muted", and check your video is working as you wanted, then. https://forum.muffingroup.com/betheme/uploads/301/OUDDD3EBDJDI.png We will take a closer look at the video on that demo, and its b…
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Hello, Please, turn off all of the plugins except basic WooCommerce, and check if this issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if this problem still appears. You can also check if you can edit the home page on other browsers. Thanks
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Hello, Please, turn off all of the plugins except the ones required for the demo you want to install and check if this error still appears. https://forum.muffingroup.com/betheme/uploads/222/VU9V5NI176DI.png If this will not help, please share with u…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Please share with us your PHPINFO file of the second website (the broken one). It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ T…
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Can you send me a screenshot pointing to this strip, please? I do not want to misunderstand you. Thanks
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You have sent incomplete FTP access because you did not attach your server address, only your password, and username. Can you send it here, please? Thanks.
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I have changed this setting and forgot I set it back as you had before, sorry. But if this will happen to you again, you will know what setting needs to be changed. Cheers
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Ok, I have received your dashboard access now. In the Settings -> Reading, you had set the homepage as the latest post. After switching it to the actual Home page, everything works fine. https://forum.muffingroup.com/betheme/uploads/262/10XPSO3Q1…
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Please send us FTP access privately as well thru the contact form http://themeforest.net/user/muffingroup#contact. We need to take a closer look at your files Remember to attach a link to this forum discussion. Thanks
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Hello, Do you mean this part? https://forum.muffingroup.com/betheme/uploads/346/V9SJGIKOF7VH.png It is your section background. You can remove or change it in the section options. https://forum.muffingroup.com/betheme/uploads/259/HQX7XITTY4G8.png If…
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Unfortunately, it is not limited by our theme but by OS, so autoplay does not work on mobile. https://stackoverflow.com/questions/8141652/youtube-embedded-video-autoplay-feature-not-working-in-iphone/8142187#8142187 https://stackoverflow.com/questio…