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Phil

Phil

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Phil
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  • Hello, To change the logo for mobile devices, please, go to Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/798/9RPQBVFV3E2J.png Thanks
    in Logo on mobile menu Comment by Phil September 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Muffin Builder's bug? Comment by Phil September 2021
  • Hello, Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, and disable Custom Variation Swatches, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/570/5JMIRLQH4C44.png Thanks
    in Product page layout error Comment by Phil September 2021
  • Please, reinstall the Betheme completely, and check if the same issue appears. When you do this, please, let me know. Thanks
    in just can see the code in my website Comment by Phil September 2021
  • Hello, Please, use the Tabs item with Horizontal (centered tabs) option for it. https://forum.muffingroup.com/betheme/uploads/170/R1NQAQER81H4.png https://muffingroup.com/betheme/elements/tabs/ Thanks
    in How can build up like this? Comment by Phil September 2021
  • https://forum.muffingroup.com/betheme/discussion/comment/204450#Comment_204450 The API tool I have sent you a link to is for deregistration only. You should register your license key through WP Panel -> Betheme -> Dashboard. When you do this, …
    in Reinstallation of plugin didn't work Comment by Phil September 2021
  • Hello, Please, switch to the parent theme, and check if the same problem appears. If this will not help please, create a subdomain where you will upload a copy of your website (for this you can use the Duplicator plugin). After that, update the pare…
    in Issue with theme reset to default options & after rollback Comment by Phil September 2021
  • Hi, Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should be fine. Here you can see an example: https://forum.muffingroup.com/betheme/uploads/029/XMYOG2JDC46V.png https://foru…
    in Tab page to short for content & icons don't render Comment by Phil September 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sidebar populates with multiple widget blocks and puts them back in after deleting them Comment by Phil September 2021
  • 1) Your desktop display has too many menu items, and they overlap the top bar right. There serval things you can do: get rid of some of the menu items and/or shorten their texts change your header style from Stack | Center to Stack | Left write a cu…
    in Menu overlap with members icon, shop cart and currency icons Comment by Phil September 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Columns the same hight? Comment by Phil September 2021
  • To do that, you can add a class to this particular Before After item, and wrote a special CSS for this class. Check the following screenshot for a better understanding https://forum.muffingroup.com/betheme/uploads/003/O5V6S0THJQ97.png https://forum.…
    in Before/After text change in only one instance of use Comment by Phil September 2021
  • Hello, Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should be fine. https://forum.muffingroup.com/betheme/uploads/671/M4L5YZ8VNKMD.png Thanks
    in Display problem Comment by Phil September 2021
  • Please, use the following code: ul.list_check li{    text-align: left!important; } Be aware that if you put it in the theme options, it will affect your whole website, and if you want to use it on only a particular page, put it in the Custom CSS fie…
    in Creating list icons without using shortcodes Comment by Phil September 2021
  • I am glad that you found it. If I can help you with anything else, please, let me know. Thanks
    in cosmetics theme not loading correctly Comment by Phil September 2021
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in succesfully installed not so succesfull Comment by Phil September 2021
  • Hello, To accomplish that, you can create a duplicate section with the responsive visibility option. Please check the following video tutorial about it: https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ Thanks
    in Hoiw to change text colour of P tag for mobile only in certain sections Comment by Phil September 2021
  • 1) In the Muffin Builder setting, please, turn off the Pre-completed items option, and these lines will stop appearing. https://forum.muffingroup.com/betheme/uploads/011/TX1JBFJ6W4MM.png https://forum.muffingroup.com/betheme/uploads/983/0YHAP2P1D459…
    in Problems Comment by Phil September 2021
  • This error is most likely on your hosting side. Please, contact your hosting provider, and ask them about it. You can also check if your WP Address and Site Address match. Please make sure they are the same as your current domain name in WP Dashboar…
    in Cannot register Theme Comment by Phil September 2021
  • Hello, 1) The video on that demo was created with the video item. If you wonder how it was created, you can import this page with the Single page import option. https://forum.muffingroup.com/betheme/uploads/931/0C7V0PUQU89U.png https://forum.muffing…
    in BACKGROUND VIDEO Comment by Phil September 2021
  • There is no option to export the header only. You will have to recreate it manually on this other website. Thanks
    in Menus crashing Search Comment by Phil September 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in just can see the code in my website Comment by Phil September 2021
  • Hello, I am glad that you sorted it out. If I could help you with anything else, please, let me know. Thanks
    in Theme registration after web transfer Comment by Phil September 2021
  • Please, enable the plugins one by one, and check which one is causing this problem. If this is some plugin unsupported by us, then we will not be able to help you. You can check supported plugins under the following links: https://themeforest.net/it…
    in Woocomerce header menu problem. Comment by Phil September 2021
  • Hi, You can make the whole field clickable with this CSS: #Side_slide #menu ul li.submenu .menu-toggle::after { position: absolute !important; right: 10px !important; } #Side_slide #menu ul li.submenu .menu-toggle { width:100% !important; } Thanks
    in remove 'line' in 'our team' Comment by Phil September 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Reinstallation of plugin didn't work Comment by Phil September 2021
  • Hello, You can set the background image for the wrap that contains the Fancy Heading. https://forum.muffingroup.com/betheme/uploads/637/D25HF80ZCWPV.png https://forum.muffingroup.com/betheme/uploads/341/A74HTJ5N726J.png Thanks
    in Fancy Heading - Background Image Comment by Phil September 2021
  • Please, change the main woocommerce.php file into the following one in the main child-theme folder (betheme-child/woocommerce.php). https://forum.muffingroup.com/betheme/uploads/710/HX7H5ATSO253.txt Remember to change the file extension from txt to …
    in How to use the old woocommerce template hierarchy in v25? Comment by Phil September 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Problems Comment by Phil September 2021
  • Hello, Can you tell me what version of PHP, WP, and Betheme do you have, please? Thanks
    in Cannot register Theme Comment by Phil September 2021
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