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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins except WooCommerce, clear your cache, and check if this issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. If this will not help, please keep the plugins off, and le…
    in Woocomerce header menu problem. Comment by Phil September 2021
  • Hello, Unfortunately, there is no setting or option to achieve that. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for…
    in Subscription Pop Form Comment by Phil September 2021
  • Hello, Unfortunately, the Header Builder does not support the custom font. You would have to modify the files to accomplish that, but we do not provide help with such customization. If you would like to see such a feature in the future updates, plea…
    in Header Builder - Custom Font Comment by Phil September 2021
  • Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar #menu li .submenu .menu-toggle{    color: #000!important; } Thanks
    in Menu problem on mobile version Comment by Phil September 2021
  • Please, try to reduce the height of the row that contains the menu. https://forum.muffingroup.com/betheme/uploads/709/ER0DHM9PSJ4N.png https://forum.muffingroup.com/betheme/uploads/917/YUNP7NQSRD82.png Thanks
    in Menus crashing Search Comment by Phil September 2021
  • Please, switch to the parent theme, and check if the same problem appears. You can also disable all of the plugins except WMPL and Header Builder, and recheck it. Thanks
    in Header Builder and WPML - Secondary Menu Style Comment by Phil September 2021
  • Hello, Please, change the main woocommerce.php file into the following one in the main child-theme folder (betheme-child/woocommerce.php). https://forum.muffingroup.com/betheme/uploads/188/J8RRF9294O65.txt Remember to change the file extension from …
    in Need to use the old woocommerce template hierarchy in v25 Comment by Phil September 2021
  • Hello, Please, turn off all of the plugins, and check if this issue still appears. What version of Betheme, PHP, and WP do you have? Thanks
    in just can see the code in my website Comment by Phil September 2021
  • Hello, Do not worry. We are here to help you out, and we are glad that it is working properly now. If we can help you with anything else, please, let us know. Thanks
    in Responsiveness of 'shop' widget in muffin builder Comment by Phil September 2021
  • Hello, Thanks for pointing this issue out. We noticed it as well, and the fix for it will be available in the upcoming update. Thanks
    in Custom Variation Swatches Comment by Phil September 2021
  • Hello, Unfortunately, there is no option to achieve that. To accomplish such a display we had to do a lot of customization, which is not possible in regular Betheme. But you can vote for a Mega Menu builder feature on the following link: https://muf…
    in Replicate mega menu from BeTheme demo site Comment by Phil September 2021
  • Hello, Unfortunately, we cannot recommend anything else except tips already mentioned in the link Pablo has sent in a previous message. If you have done all of the suggestions without success that means that your hosting is not fast enough, and you …
    in My site is very slow Comment by Phil September 2021
  • Sadly, I cannot recommend you anything else. I think that you will have to move these images manually, unfortunately. Best regards
    in My site appears to be broken after latest update Comment by Phil September 2021
  • 1) Please, go to Betheme -> Theme options -> Responsive -> General, and disable Decrease fonts option. Thanks to that, the font on mobile will not get smaller on mobile devices. https://forum.muffingroup.com/betheme/uploads/654/R776RGM13X6S…
    in GDPR Privacy bar Comment by Phil September 2021
  • Hello, I have checked your website, and the third level of the menu is working correctly. https://forum.muffingroup.com/betheme/uploads/673/IXZ1BCUB63LY.png Do you mean that the plus/minus icon is not visible? If yes, then that is because they are w…
    in Menu problem on mobile version Comment by Phil September 2021
  • Hello, Unfortunately, there is no option to achieve that. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates…
    in Can we do parallax vertical to horizontal? Comment by Phil September 2021
  • Hello, Please, use the following code: @media only screen and (max-width: 767px) {    .menu .menu-item span{       color: #000!important;    } } Thanks
    in Font color in mobile menu Comment by Phil September 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu overlap with members icon, shop cart and currency icons Comment by Phil September 2021
  • Hello, You can change the submenu background color in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/179/IM9A2RU7KAQ4.png Thanks
    in How to change submenu from vertical view to horizontal? Comment by Phil September 2021
  • Hello, Please, go to Settings -> Reading, and check if the front page is assigned correctly. https://forum.muffingroup.com/betheme/uploads/715/PDMRWTOXZI77.png Thanks
    in cosmetics theme not loading correctly Comment by Phil September 2021
  • Hello, This part comes from a Header height. Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Height value to zero. https://forum.muffingroup.com/betheme/uploads/643/Y0EBV9MZQ1G9.png Thanks
    in What is the blue section under the menu? Comment by Phil September 2021
  • Hello, The link field is already in the <a> tag, so you do not have to put it there. Check the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/223/3UCBBPY9OFNL.png Thanks
    in Action button to call in header Comment by Phil September 2021
  • Hello, When you import a pre-built website you can change it however you want. Most of the colors can be changed in Betheme -> Theme options -> Colors. You can use one of the skins or you can set all colors manually with the Custom Skin. https…
    in color plate Comment by Phil September 2021
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/005/4AD7GYUGJX75.png We som…
    in buy now sign Comment by Phil September 2021
  • Hello, Pablo wanted you to put your HTML for mailing into the Gutenberg for testing. Like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/248/06OR1SDC9VFK.png However, please, also check if the same issue appears when you …
    in Mailto: invalid email address due to quotation marks Comment by Phil September 2021
  • Hello, To accomplish that, you can use the Header Builder plugin. If you do not know how to use it, please, check the following links: https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ https://support.muffingroup.com/docu…
    in Menus crashing Search Comment by Phil September 2021
  • Hello, Yes, you can hide it by unchecking this feature in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/377/B6DIAFGSUC2Q.png Thanks
    in PRE-BUILD WEBSITES Comment by Phil September 2021
  • Hello, Unfortunately, there is no option to change this. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#…
    in Slower, smoother Scrolling Comment by Phil September 2021
  • If you do not see this option this may mean that your Betheme is not up-to-date. Please, update it to the newest version because this setting was introduced in version 25.0.3. Thanks
    in single portfolio pages Comment by Phil September 2021
  • Hello, Have you sorted it? Is there anything else I could help you with? Thanks
    in BG not working Comment by Phil September 2021
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