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Phil

Phil

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Phil
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  • Please, attach a link to your website so that I could take a closer look at it. Thanks
    in Elementor - Be Flat Box Widget Comment by Phil August 2021
  • Clean Betheme installation does not include any plugin installation. You probably had them already installed on your WP. Notice that plugins are installed separately, and even when you switch to another theme, the plugins stay the same. You can even…
    in Two Issues = both that happened when I first installed the theme and cannot remove Comment by Phil August 2021
  • Hello, Please, open sections options, select Columns | remove horizontal margin, and check if the display corrects. https://forum.muffingroup.com/betheme/uploads/985/FXN347YYZRJI.png Thanks
    in Content is not on a vertical line Comment by Phil August 2021
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we suppor…
    in muffin builder withs new post type Comment by Phil August 2021
  • 1) Sorry, I did not investigate it properly. I followed the steps from your video with importing in the live builder, and indeed it is a problem on our side. My apologies. However, it works on the backend editor. All export files on your pages appea…
    in Could not do a lot of things a did before Comment by Phil August 2021
  • Hello, Sorry, but I quite do not understand. Can you describe it to me in more detail, please? Thanks
    in category and subcategory pages Comment by Phil August 2021
  • Hello, This option hides only the backend Muffin Builder. https://forum.muffingroup.com/betheme/uploads/381/IER7PJV3VARE.png At this moment, there is no setting to turn off the live builder. It will be introduced in the future update, but I cannot t…
    in I want to hide muffin builder visibility... how can I hide? Comment by Phil August 2021
  • It seems that one of your plugins is the source of this issue. I have disabled all of them, and the page export load immediately. https://forum.muffingroup.com/betheme/uploads/909/U6YMVRXKMJX6.png I also created a new page (Export import test) where…
    in Could not do a lot of things a did before Comment by Phil August 2021
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
    in add section or other way to have fix bar on top Comment by Phil August 2021
  • They do not overwrite each other, but you will have them duplicated. Check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/847/X54Y35E5990F.png Thanks
    in Seriously drop down in SEO Keyowrds Comment by Phil August 2021
  • 1) If you are using a Header Builder, please, open the mobile display, and turn off the Header layered on top of the content option. https://forum.muffingroup.com/betheme/uploads/828/MECFIGXJSVKF.png https://forum.muffingroup.com/betheme/uploads/453…
    in Few questions regarding header and 'shop' page. Comment by Phil August 2021
  • Unfortunately, we do not have any other settings except the ones you can find in the item options or Betheme -> Theme options -> Blog, Portfolio & Shop -> Portfolio. Probably it could be possible to achieve that by modifying the files, …
    in Exclude Specific portfolio from Portfolio Photo Comment by Phil August 2021
  • If you are new to BeTheme, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentation/ 2. List of shortcodes and items with examples: https://muffingroup.com/betheme/elements/ 3. Tutorial Videos: https://support.m…
    in I want to start again Comment by Phil August 2021
  • Please, try the following code: .woocommerce #Content{    border-top: 150px solid #000!important; } Thanks
    in Few questions regarding header and 'shop' page. Comment by Phil August 2021
  • Hello, Please, go to Appearance -> Menus, and find a menu that has Display location set to Social Menu Top. https://forum.muffingroup.com/betheme/uploads/471/ZQ729F6H7Q12.png Uncheck it, and the links will no longer show up in your mobile menu. …
    in Remove Links from hamburger mobile menu Comment by Phil August 2021
  • Hello, Betheme has only basic SEO options. YOAST is responsible for managing and extending it. The only things I can recommend you are to check if you have Disabled Use built-in fields in Betheme -> Theme options -> SEO and to see the link bel…
    in Seriously drop down in SEO Keyowrds Comment by Phil August 2021
  • Can you tell me where did you find that these plugins are advised with our theme, please? However, the message about Event Calendar WD is displayed probably because you have the ECWD Custom Fields addon installed. If you are not using it, you do not…
    in Two Issues = both that happened when I first installed the theme and cannot remove Comment by Phil August 2021
  • Unfortunately, I am not able to send you emails, and I can only receive them. Please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Remember to at…
    in Scroll bar disappears once back end page loads Comment by Phil August 2021
  • Hello, To achieve that, you will have to use the Text item, and put the button shortcode inside it. Check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/440/YLHPN8XR6PZU.png https://forum.muffingro…
    in How to stack 2 items from custom header Comment by Phil August 2021
  • Hello, 1) For the scroll problem, please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .is-sticky[data-desktop$="off"] .mhb-view.default {    position: absolute!important;    top: 0!important; …
    in Few questions regarding header and 'shop' page. Comment by Phil August 2021
  • Hello, If you want to install a new prebuilt website without losing content from your current website, you can create a subdomain with a fresh Bethem installation. You can register unlimited subdomains with one license key, as long as the main domai…
    in How do I take different sections of different themes and combine them into one? Comment by Phil August 2021
  • Please, switch to some free theme like Twenty Twenty, and check if the same error appears. If this persists, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muff…
    in 403 Error when I update Comment by Phil August 2021
  • Hello, While you were installing this pre-built website, did you check that you want the Elementor version? https://forum.muffingroup.com/betheme/uploads/322/CBFT7W2MZH3M.png If not, then you will have to reinstall it because the Muffin Builder is c…
    in Party 4 Prebuilt Website Comment by Phil August 2021
  • It depends where you want to put it on your website. But, please, go to Betheme -> Theme options -> Global -> Hooks, and there you will be able to choose a place to put your script. https://forum.muffingroup.com/betheme/uploads/804/6CQ4JMA8…
    in MUFFIN BUILDER or ELEMENTOR? What to chooes? Comment by Phil August 2021
  • Hello, The users do not come from Betheme but from WordPress. However, if you want to assign the profile picture to the user, you need to do this through Gravatar. https://forum.muffingroup.com/betheme/uploads/508/6MAVXQDM454H.png Best regards
    in User profiles won't allow user images? Comment by Phil August 2021
  • I am glad that you fixed it. If I could help you with anything else, please, let me know. Thanks
    in Improve site speed by reducing fonts file Comment by Phil August 2021
  • Please, try the following code: .flat_box .photo_wrapper .icon{    display: none!important; } .flat_box .photo_wrapper img.photo{    transform: none!important; } Thanks
    in Elementor - Be Flat Box Widget Comment by Phil August 2021
  • Hello, The API tool is not for registering, but for managing already registered licenses. You can register your key only in Betheme -> Dashboard. https://support.muffingroup.com/video-tutorials/where-to-find-and-register-purchase-code/ Thanks
    in Cannot Register my licence Comment by Phil August 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Favicon Not Updating Comment by Phil August 2021
  • Hello, Unfortunately, there is no option to achieve that. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#la…
    in add section or other way to have fix bar on top Comment by Phil August 2021
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