Phil
Phil
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- Phil
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I can see that your theme is still not updated: https://forum.muffingroup.com/betheme/uploads/907/8COW8UOC8TMD.png However, I noticed that you did not answer me about migrating your website again, but with the Duplicator plugin. Can you do that, ple…
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Hello, 1) Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ 2) Please contact your hosting provid…
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It seems that one of your plugins is the source of this issue. I have deactivated them all, theme colors were working flawlessly, and I was able to change them. Please, turn them off one by one, and check which one is the source of this issue. Than…
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It seems that your Google Analytics script is the source of your issue. I have copied your theme options to my environment, and the slider stopped working. However, when I removed the script, the slider started to work flawlessly every time. Unfortu…
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I am glad that you resolved your issue. If there is anything else I could help you with, please, let me know. Thanks
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You can create a subdomain as mentioned in my previous message. If only you register your main domain, you can use your license on unlimited subdomains with fresh Betheme installations where you can start over. If you do not know how to do this, ple…
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Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the plugi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, try to deregister your theme through Betheme -> Dashboard and register it there again. https://forum.muffingroup.com/betheme/uploads/224/DAYZ7HEWCXVJ.png If this will not work, please send us WordPress dashboard, and license key ac…
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Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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Sorry, but I quite do not understand. Can you explain it to me in more detail, please? Thanks
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Hello, This part was created with the Slider Revolution plugin. If you want to learn more about this tool, please, check their official manual. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Thanks
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Hello, To achieve that, you will have to write a custom CSS code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? Best regards
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Hello, Please, go to Betheme -> Theme options -> Global -> General, and in the Background section, check Transparency: Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/367/97U7QX24TR4Z.png Thanks
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Hello, Please, try to move the left column more to the right with the placeholder item, like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/785/ARUTUGUQ8KTW.png Thanks
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Please, put the following code in the Custom CSS section for that page. .infobox ul li::before { color: #ff0!important; } https://forum.muffingroup.com/betheme/uploads/779/HD0331KM1DBE.png Thanks
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Hello, Did you do all steps like on the following video tutorial? https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-sections/ If yes, please share with us your PHPINFO file. It's really necessary right now. If you do not know h…
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Hey, Please, check if the same issue persists on other browsers and in incognito mode. If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muf…
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Please, turn off all of the plugins except WooCommerce and Slider Revolution, and check if this issue persists. If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http:/…
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1) I did not notice that you were using the Blog News item. With it, you need to remove the date with the following code: .Latest_news ul li .desc_footer .date{ display: none!important; } 2) For the posts, you will have to create a third category…
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Hello, 1) Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> General, and uncheck the Header arrows option. https://forum.muffingroup.com/betheme/uploads/579/FHURDPRZPL59.png 2) Go to Betheme -> Theme options -> B…
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Hello, You can import this page content into your builder with the Single page import. Check the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/183/HOPU9OGNRNW8.png https://forum.muffingroup.com/bethem…
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Please, check if you see this image in your backend. If it is there, update your page, and check if it appears. If you cannot see it, add it, and update the page. If this will not work, please, turn off all of the plugins, refresh your cache, and re…
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We could not reproduce this issue. We tested it on our environment, and the slider works every time. You can check it on the following link where we exported your slider. https://muffingroup.com/dev8624/betheme/slider-test/ Please, install a fresh c…
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Hello, To change the logo, go to Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/496/A38F25MTWNMZ.png If you want to learn more about setting your header, please, check the following video tutorial:…
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Hello, Unfortunately, there is no setting to achieve that. If you would like to see this feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upda…
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It seems to be an issue with Betheme, as you noticed. We will take a closer look at it. For now, please, use the following CSS code: .woocommerce-product-gallery ol{ list-style: none!important; } .woocommerce-product-gallery ol li{ max-width…
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Sorry, but we did not test this plugin with the theme, and it is surely not bundled with it. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins ot…
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Sorry, but you did not attach a link to your website. Can you send it here, please? Thanks