Phil
Phil
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- Phil
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Comments
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Hello, This item does not parse HTML. It is for showing the code on the front end of your page. If you want to parse, please, use the Column item instead. https://themes.muffingroup.com/be/theme/shortcodes/typography/#code https://forum.muffingroup.…
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Hello, From your last screenshot, I can see that you did not update the theme when you updated the WP. Please, update your Betheme to the newest version, and check if this issue persists. Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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The deregistering and registering theme will not break anything on your website, but notice that all of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end p…
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Hi, The plugins you buy with the theme are not premium plugins. Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of cour…
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Hello, Are you sure that your website is not under maintenance, and you have attached the correct link? I am getting messages that your website is updating, and I was not able to check that search bar. https://forum.muffingroup.com/betheme/uploads/4…
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Hi, Sorry, but we did not test the Polylang plugin with our theme. Unfortunately, our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than th…
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The modifications of the theme and plugins you are using can be the source of the problem because anyone did not complain about not proper CLS. For example, let see one of our pre-built websites: https://forum.muffingroup.com/betheme/uploads/833/JWI…
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For this, you will have to use this code: #Side_slide #menu ul li a{ line-height: 30px!important; } Thanks
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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I am glad that you figured it out. If I could help you with anything else, please, let me know. Thanks
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It cannot be the Betheme (and Muffin Builder) related issue because, as I said in a previous message, the same error appeared when I switched to the Twenty Seventeen theme, so our theme was inactive then. Most likely, the issue lies on your server s…
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Hello, If you want to recreate the design from your first screenshot, I suggest doing it with the column item with HTML and CSS. It will be hard or even impossible to achieve such a display with the Pricing Item. In this case, you should contact you…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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The spaces are there because images do not fill the whole zoom box item. https://forum.muffingroup.com/betheme/uploads/749/AW7JC5FM0XV5.png As you can see on the screenshot, the first image fills the whole item, and there are no spaces. So please, u…
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Hello, Can you tell me what do you see in Betheme -> Dashboard, please? Is your license registered there? Thanks
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I can see that you have an old version of Betheme. Please, update it, and check if this issue persists. If this will not help, let me know, and I will take a second look at your website backend. Thanks
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Can you contact this company and ask them to send you the license key? Registration is necessary for theme and plugins update and installation. Thanks
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Sorry, but I do not understand. Can you describe in more detail how did you solve your issue, please? Thanks to that, we can locate the source of the problem and eliminate it. Thanks
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We recommend uploading both font formats so no browser will have problems with displaying it. But nowadays, most modern browsers should handle .woff only, and you can test your website with this extension only. Cheers
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On which pages does this error appear? Can you send me direct links to them, please? If it is on a member area, please, also attach login credentials. Thanks
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You have low max input vars and max input time values set on your server. https://forum.muffingroup.com/betheme/uploads/114/M3XSHWRRC5JO.png Please, contact your hosting provider, and ask them to increase these values: max input time to at least 180…
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Hello, Sorry, but we provide this forum in English only, and I do not understand. Can you rewrite your question in English, please? Thanks
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Hello, You do not have to write custom CSS to hide the search field. You can disable it in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/336/H7L1B3W96R3Q.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Please, do not make duplicate discussions because it will not hasten anything. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will chec…
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Hello, Unfortunately, there is no option to achieve that. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates…
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Hi, Sorry, but we did not test this Smart Slider plugin with the theme. Unfortunately, our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other th…
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Please, open the Muffin Builder of this page, and there you should find the divider item. When you remove it, the dots will be gone. https://forum.muffingroup.com/betheme/uploads/138/NDTBT1OVUD08.png Thanks