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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Related blog posts now showing on single post Comment by Phil July 2021
  • Hello, There is no shortcode for that, but you can use the Intro Header template, so all categories and tags will be displayed at the top of the post. https://forum.muffingroup.com/betheme/uploads/076/U31TFXNA34IF.png https://forum.muffingroup.com/b…
    in Display blog tags Comment by Phil July 2021
  • Did you try to update your theme via FTP, as I suggested? Does the same error still appear? Thanks
    in Site won't Save Edits. Comment by Phil July 2021
  • The issue with disabling Portfolio will be fixed in the next update. Sorry for the inconvenience. Thanks
    in Where can I tell you bugs? Comment by Phil July 2021
  • This text is placed in the slider. If you want to change it, go to the Slider Revolution tab in the admin panel, and edit your slider. https://forum.muffingroup.com/betheme/uploads/975/7TFZ9VUPEOO4.png To learn more on how to use this plugin, please…
    in Cambiar slogan Be Home2 Comment by Phil July 2021
  • Yes, it is ok for our theme and WP. So you can go ahead and use this version of PHP. Thanks
    in Stabile PHP version work with betheme Comment by Phil July 2021
  • Hello, Envato manages the license key, and unfortunately, we cannot help you with your problem. In that case, please, contact their support because our hands are tied in that case. https://help.market.envato.com/hc/en-us Thanks
    in License transfer Comment by Phil July 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Just updated Betheme and Can´t see content created with Muffin Builder Comment by Phil July 2021
  • 1) I can see that the offers in the Offer tab are doubled. After I removed one of them, they work fine. https://forum.muffingroup.com/betheme/uploads/919/JICD2NWN6I2Q.png https://forum.muffingroup.com/betheme/uploads/749/ECYD5E0GMOAQ.png You should …
    in Problem Offer Slider Thumb - category only ALL Comment by Phil July 2021
  • Please, use the following code: .single-product #Content{  padding-top: 200px!important; } Thanks
    in Top bar background it's not corect size for any device Comment by Phil July 2021
  • Please send the link to your website and login credentials privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and I will take a closer look at this line because after setting it there, it …
    in Logo to the upper edge Comment by Phil July 2021
  • Hello, You can translate the 404 page in Betheme -> Theme options -> Translate -> Error 404 & Search. https://forum.muffingroup.com/betheme/uploads/402/7HLDUIWP587P.png Or you can create a custom 404 page and choose it in Betheme -> …
    in Translate the content of page error 404 Comment by Phil July 2021
  • Hello, Did you check our documentation about translating the pages with WPML? https://support.muffingroup.com/documentation/translation/ If not, please, do that. There you will find all the required information on how to translate your pages success…
    in How to translate text from Muffin Builder using WPML advanced translator Comment by Phil July 2021
  • I have created a new page on your website (Muffin Test), and I can see all your categories, and select through them. https://forum.muffingroup.com/betheme/uploads/472/Z4F29EIODI6E.png Is this what you are referring to? Thanks
    in Problem Offer Slider Thumb - category only ALL Comment by Phil July 2021
  • Yes, we will continue contacting you via email. Thanks
    in Install pre-built website failed Comment by Phil July 2021
  • In the Blog item options, you can exclude the posts that belong to this category (the filters will still be visible). https://forum.muffingroup.com/betheme/uploads/366/NT0UTVV71J5P.png Thanks
    in Excluding a Category in Theme Options not working Comment by Phil July 2021
  • Hello @maxiwalker, Can you tell me how do you open the preview, please? Are you clicking on it with the mouse scroll or by clicking the right mouse button and selecting "open in a new tab"? If yes, then try to click on it with the left mou…
    in Just updated Betheme and Can´t see content created with Muffin Builder Comment by Phil July 2021
  • Hello, We recommend having the newest version of PHP, but everything above version7.0 will do as well. ? Thanks!
    in Stabile PHP version work with betheme Comment by Phil July 2021
  • Since WebP files are supported with WordPress, there are no obstacles to use them with Betheme. So if you want to use the images with this extension, you can go ahead. Thanks
    in .ico "Sorry, this file type is not permitted for security reasons" Comment by Phil July 2021
  • Hello, Please, open the builder's revision, and check if you do not have anything there. https://forum.muffingroup.com/betheme/uploads/206/Z5B7PNRH28GJ.png https://forum.muffingroup.com/betheme/uploads/580/AB3JKTT46JMH.png If revisions are empty, yo…
    in Theme mufinbuilder issue Comment by Phil July 2021
  • For the "Read more" buttons, you can use the following CSS code: .single-post .desc h4{  min-height: 80px!important; } Thanks
    in Blog and Single post sidebar Comment by Phil July 2021
  • Can you tell me what happened when you tried to update your theme? Is there any error message? If yes, can you send me a screenshot showing it, please? You can also try to update your theme via FTP. https://support.muffingroup.com/video-tutorials/h…
    in Site won't Save Edits. Comment by Phil July 2021
  • Hello, I have checked your website, and everything seems to be fine. https://forum.muffingroup.com/betheme/uploads/414/CD9QNX0D54R5.png Can you tell me what browser and device you are using, please? Please, clear your cache, and check if the display…
    in theme update error Comment by Phil July 2021
  • Hello, 1) You can put some of the cells in another column. If you want to learn more about creating tables, please, check the following link: https://www.w3schools.com/html/html_tables.asp 2) You can achieve that with a custom CSS code. Do you need …
    in Can you put the table in two columns Comment by Phil July 2021
  • Switching to the parent theme did not help as well? If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the…
    in Problem Offer Slider Thumb - category only ALL Comment by Phil July 2021
  • 1) To remove the space, go to Betheme -> Theme options -> Global -> Logo, and set the Padding value to 0. https://forum.muffingroup.com/betheme/uploads/559/87K0B5JH2D7H.png 2) To remove this line, go to Betheme -> Theme options -> Col…
    in Logo to the upper edge Comment by Phil July 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Post Navigation Comment by Phil July 2021
  • You can write a custom CSS to set top padding for all single products, so the content will not be overlapped by a header. The CSS you write, you can place in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writ…
    in Top bar background it's not corect size for any device Comment by Phil July 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo to the upper edge Comment by Phil July 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Muffin Builder Live - no editing tools Comment by Phil July 2021
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