Phil
Phil
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- Phil
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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I am glad that I could help. If you have any further problems or questions, please, let me know. Thanks
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Please, go to Betheme -> Theme options -> Colors -> Shortcodes, and there you will be able to change the Feature List Icon color. https://forum.muffingroup.com/betheme/uploads/102/SC1ZZ53AJTN8.png Thanks
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Please do not create duplicate discussions, it will not speed up anything. It seems that your server settings are fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/u…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hello, Do you mean the fourth column? If yes, you need to decrease the rest of the items to 1/4 and add a new one. https://forum.muffingroup.com/betheme/uploads/466/F71XPDWC4KH9.png Thanks
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No problem, but I need a link to your website. Can you send it, please? Thanks
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Please, go to Betheme -> Theme options -> Colors -> Headings, change the H1 color to white, and check if the result is what you excepted. https://forum.muffingroup.com/betheme/uploads/733/IFGZKXX6ED5O.png Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hello, I can see that you do not have the newest version of Betheme. Please, update it, empty the cache, and check if the issue persists. If the problem will remain, turn off all of the plugins, refresh your cache again, a recheck it. Thanks
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We will fix this as well. Please, replace the previous code with the following one: body button.mfp-close{ background-color: transparent!important; cursor: default!important; } Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, open the wrap options with this image, and change the size to Cover. https://forum.muffingroup.com/betheme/uploads/961/FRTDM2R1RX1W.png Now the image does not fill the whole wrap. The border radius is working, but it is not visible because o…
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1) We are not supporting only a child theme customization and when the issue is caused because of the changes you made. If the issue or problem is related to the parent theme, you can count on our help. Using a child theme does not exclude our suppo…
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Hello, You can left-align the menu items by writing a custom CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with that? If yes, please, let me know, but I will need a link to your website…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Sorry, but I do not understand, and I do not want to misunderstand you. Can you explain it in more detail, please? Thanks
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It seems to be a Betheme issue. We will take a closer look at it and fix it as soon as possible. For now, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the color still appears. bo…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hello, When you are customizing, your theme should be registered as well. All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-bu…
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Did you solve your issue? Because I have visited your website, and the icons display as they should. https://forum.muffingroup.com/betheme/uploads/717/WYND9DS1IRFK.png Thanks
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Hello, The column items should not be used for the JS scripts because, as you can see, the parsing can be changed through updates, and it is not suggested to include the script in the middle of your Instead, please try to use the Hooks from Betheme …
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Hello, The BeCustom will be added with a delay. It will be introduced soon, but it needs some final touches. When we add this plugin, it will be mentioned on the changelog. https://support.muffingroup.com/changelog/ Thanks
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You can turn off all of them except the ones mentioned on the following link: https://muffingroup.com/betheme/#plugins Thanks
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Hello, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hello, Can you explain to me in more detail what is happening? I have visited your website, and I can see the accordions, and everything seems to be fine. https://forum.muffingroup.com/betheme/uploads/097/H3BG2IMLBYBN.png Can you also send me screen…
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It seems that your server settings are fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice…
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Sorry, but as @Pablo said, we do not provide help with file customization. In the case where you are editing theme files, you should contact your web developer. Best regards
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Hello @WishboneF, Did you what @Pablo suggested in a previous message? If not, please, do that, and check if the issue still appears. Moreover, if you are using a child theme, switch to parent. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if this problem still appears. If this will not help, please, keep plugins off because I need to take a closer look at your website with them disabled. Thanks