Phil
Phil
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- Phil
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Our theme uses a basic WordPress searching feature, and we did not modify it. Unfortunately, if you would like to change it, you will have to edit the WP files, in which we do not provide support, or use some third party plugins, but we cannot recom…
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Hello, Sorry, but you have sent me a link to the draft, and I do not have permission to view them. https://forum.muffingroup.com/betheme/uploads/374/1E6F72RAZCPN.png Can you publish this page and send me a link to it, please? Moreover, please, attac…
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This space appears there because it is a place where the featured image is supposed to be. You could remove it with custom CSS, but I do not recommend you doing that because it may break the display of the posts, and you will not be able to use imag…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Moreover, please, deregister and registe…
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Hello, The best option to achieve that will be to use the WooCommerce plugin. Please, check the following links to know how to use it with our theme. https://support.muffingroup.com/documentation/shop-creation/ https://support.muffingroup.com/video-…
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Hello, Please, go to Betheme -> Theme options -> Translate -> General, and there you will be able to change the "Load more" to something else. https://forum.muffingroup.com/betheme/uploads/455/3L8AK4NPZWAR.png Thanks
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You have put the categories in the category attribute, and you should have put them in category_multi. Moreover, the slug names of the categories were incorrect. For example, you used "limited edition", and it should be "limited-editi…
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I have added a Subheader padding, and the title with breadcrumbs moved down. https://forum.muffingroup.com/betheme/uploads/741/LYGTXDAID82H.png Also, I had to turn off the W3 total cache plugin because it held the settings from before the changes in…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, The Intro Header template uses the original image size you have uploaded. https://forum.muffingroup.com/betheme/uploads/026/2BJECE8LD951.png So you should upload the images in the size you want them to be displayed. Thanks
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Can you send me a link to your website so that I could take a closer look at it, please? Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hello, Can you describe to me in more detail what you want to achieve? You want to change the font family only, or something more? Best regards
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Hello, Sorry, but we do not handle with provideing license keys. With this question, you should contact Envato. Thanks
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Do you have any caching plugins or tools enabled on your website? If yes, please, turn them off, refresh your cache, and check if the hover color appears. Moreover, go to Betheme -> Theme options -> Colors -> General, and check if you have …
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I can see the changed background. https://forum.muffingroup.com/betheme/uploads/839/LQ8IA7TKHU53.png Did you refresh your cache after using another image? Best regards
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Hello, You can remove the date by writing the custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with that? Best regards
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You have a low max input vars value. https://forum.muffingroup.com/betheme/uploads/547/C9CZJAPBSDW5.png Please, contact your hosting provider and ask him to increase this value to at least 5000. Thanks
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Hello, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if this issue persists. button{ -webkit-appearance: none; -moz-appearance: none; appearance: none; } Thanks
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Hello, Do you have the newest version of WP? If not, please, update it, and after that, try to install the newest version of Betheme again. Thanks
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Yes, unfortunately, I cannot register because I do not have any email for such purposes. It would be best if you send me access to an account for testing. Thansk
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Hello, I have tested your website with Chrome, Firefox, and Opera, and it appears. https://forum.muffingroup.com/betheme/uploads/090/HYQHC1E6UZEO.png Did you solve your issue? If you still cannot see your logo, please, clear your browser cache, and …
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I tried to visit your website but it seems that you have another theme activated. Can you switch back to Betheme, please? I want to take a closer look at this image. Thanks
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Hello, Please, turn off all of the plugins, refresh your browser cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Please, update your Betheme to the newest version and check if the issue persists. If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffing…