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Phil

Phil

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Phil
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  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
  • Sorry, but the link you have sent is not working. https://forum.muffingroup.com/betheme/uploads/739/2Q3QRJ2JD57X.png Are you able to activate it again, or send a link again, please? Thanks
  • Can you disable this cache management tool and Entaro and check if the issue persists, please? We do not support these tools, and they might cause this problem. If this will not help, please keep them off to check it out without them. Thanks
  • Hello, In that case, you should create a second section with these columns and check the Equal Height | items in wrap for it. This option works for the whole section, and there is no option to choose it for only particular wraps. Thanks
  • Can you send me a link to your website so that I could take a closer look at it, please? Thanks
    in Menu Word Wrap Comment by Phil June 2021
  • Hello, Please, try to adjust the position of the buttons in the item options. https://forum.muffingroup.com/betheme/uploads/150/PFP584XANCR9.png Thanks
  • Hello, Sorry, but your website is in German, not English, and I am unsure what you are referring to. Can you tell me the German names you were talking about, please? I do not want to misunderstand you. Thanks
  • Hello, To achieve a similar line above the menu item, you can turn on the Line above Menu in the Betheme -> Theme options -> Menu & Action Bar, and style it with custom CSS. Thanks
    in menu Comment by Phil June 2021
  • That is exactly what I needed. As you can see on the following screenshot, your server has a low max input time, and max input vars values. https://forum.muffingroup.com/betheme/uploads/487/07TDXRA4UZDQ.png Please, contact your hosting provider, and…
  • Hello, If you want to use display text instead of email, you will have to put it in the slogan input and use a <a> tag. https://forum.muffingroup.com/betheme/uploads/755/EOW29J7J9SM5.png Thanks
  • The images used in the slider will be a maximum of 1630px high and 860px wide. As I mentioned before, if you want to change it, you need to modify the theme files. Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Can you put this website online and send me dashboard access to it, please? I want to see how it looks on the backend. Thanks
  • Hi, Sorry, but what you ask for requires file customization, which is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web…
  • I am glad that you found the solution. Is there anything else I could help you with? Best regards
  • Hi, Changing the height of the slider requires file customization what in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Hello, Betheme does not have an option to prevent indexing pages in Google. But please, check the following links where you will find how to achieve that. https://developers.google.com/search/docs/advanced/crawling/block-indexing https://www.ilfusio…
  • Hello, Please, put the following code in the Custom CSS section for the page where you want to hide the scrollbar. html{    overflow: hidden!important; } https://forum.muffingroup.com/betheme/uploads/555/PA2LODEVC36G.png Thanks
  • Hello, Did you update the Betheme when you were updating WP as well? If not, please, do that, and check if the issue persists. If this will not help, please, turn off all minifying plugins, so I will be able to take a closer look at it. Thanks
    in Menu broke Comment by Phil June 2021
  • There is no other way to have an image popup, but check the following screenshot for clarification. https://forum.muffingroup.com/betheme/uploads/458/974G3CQFA2FD.png Thanks
  • Hello, The Builder >> SEO option is located under the Import/Export settings. https://forum.muffingroup.com/betheme/uploads/347/K30XD2ASFOT7.png https://forum.muffingroup.com/betheme/uploads/674/09DMV8Q7OT6R.png Thanks
    in Builder » SEO Comment by Phil June 2021
  • Hello, 1) To change the description, please, go to Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/545/Y60STGM207QM.png 2) If your multisite will work under the same domain, then you need only one license key, an…
  • It is the same settings as I mentioned in the first message. https://forum.muffingroup.com/betheme/uploads/682/G6SVQTJGAG94.png https://forum.muffingroup.com/betheme/uploads/892/BWRHZXMXSBTB.png So if you need to change the Subheader color. Thanks
    in Header color Comment by Phil June 2021
  • But did you add the color there? I have added it to the wrap with inline CSS (the same result as setting it in options), and it looks like on the following screenshot. https://forum.muffingroup.com/betheme/uploads/227/Q2VMHYEUPBD8.png Thanks
  • Thank you for lightening it up. ? If I can help you with anything else, please, let me know. Thanks
  • It seems to be an issue with Betheme. We will fix it as soon as possible. For now, please, change temporary your header style to Classic, or put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. html body.hea…
  • Hello, Please, turn off all of the plugins except the required ones for that pre-built website, and check if the problem persists. If this will not help, then this issue is most likely caused by filesystem permissions on your server. https://wordpre…
  • Hello, Please, try to shorten the message input with the "xNumber" attribute. Check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/004/EO93BZCIN5UD.png You can try x3, x4, etc. Thanks
  • I am glad that resolved it. ? If you have any further questions or problems, please, let me know. Thanks
    in Menu overlaps Comment by Phil June 2021
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