Phil
Phil
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- Phil
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Please, check the include-logo.php file. But we do not provide help with file customization. If you need help with modifying files, please, check the following link: https://wpkraken.io/?ref=muffingroup There you will find people who can help you. …
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Hello, It seems that your buttons use the 'Lato' font. https://forum.muffingroup.com/betheme/uploads/056/CS0F3HD8IQB6.png Please, go to Betheme -> Theme options -> Global -> Buttons, and there you will be able to change the font family. htt…
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I am glad that you sorted it out. Can you tell me what was causing this display, please? Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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I hope you had an amazing weekend! :) Thanks! To create such a template, please, open in WP panel Templates -> Add New, and there you will be able to create it. https://forum.muffingroup.com/betheme/uploads/481/T6FJQIKAEQ3Z.png After that, open …
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I am glad that you resolved it. If you have any further questions or problems, please, let me know. Thanks
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Hello, Are you using AdBlock? If yes, please, turn it off, and check if the input field appears. It considers the class used there as an ad, and it is blocked because of it. We will change the name of this class, but for now, please, keep this exten…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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You have sent me access to a website with version 22.0.2.1. Please create a subdomain/temporary domain with a copy of your website, but with updated Betheme to the newest version, please. Thanks to that I will be able to see what is happening. https…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, We wanted to add these values for the logo image, to prevent this issue, but it was causing many problems, and we abandon it for now to find another way to introduce it. Unfortunately, I cannot recommend anything except add them by modifying …
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Please, turn off all of the plugins, refresh your cache, and check if the issue persists. If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user…
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In the source of your website, I noticed that you are using a mega menu. Can you tell me how did you create it? Did you use some plugin for it? Best regards
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Can I turn off your plugins (except Header Builder) and keep them off, so you will check if it is working for you? Because as I showed you in the previous screenshot, it was working when I deactivated unsupported plugins. You can turn on the "U…
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Hello, If you want to change the background behind the posts, please, open the wrap options that contain this blog item, and set the background color there. https://forum.muffingroup.com/betheme/uploads/132/WQY6UEQF66Z9.png Thanks
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Hello, Please, check if your posts do not have a sticky option enabled. https://forum.muffingroup.com/betheme/uploads/116/2FS953QA2GTR.png If it is checked, please, uncheck it because it these post will always be visible in the blog item despite the…
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Hi @Maverick87Shaka, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is n…
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Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, Can you explain to me greater what is happening, please? It is always a good idea to attach a screenshot showing your issue. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you with it. Also, we cannot recommend any plugins other than the ones we suppo…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, Please, check the following video tutorial to ensure that you imported your pre-built website correctly. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Moreover, please, turn off all of the plugins, and chec…
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Hello, Did you solve your issue? Because I have visited your website, and the sticky header on mobile works fine. https://forum.muffingroup.com/betheme/uploads/848/C2KKX43TNYEM.png What device are you using to test it? Thanks
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So everything is working now? Is there anything else I could help you with? Best regards
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Did you empty the cache after the update? Do you use any other plugins than the ones from the package or the ones beyond the list under the following link? https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Some thi…
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Hello, Can you explain to me greater what is happening, please? I have visited your website, and the mobile display seems to be fine. https://forum.muffingroup.com/betheme/uploads/718/5M1DAGU05AHC.png Can you send me a screenshot of how it looks on …