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Phil

Phil

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Phil
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  • This issue appears because of the text size of the portfolio items. Please, try to slightly decrease their font size and/or shorten these titles. Thanks
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in License Comment by Phil May 2021
  • There might some conflict with some third-party plugins. You can check all supported plugins under the following link: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Thanks
    in Install Plugins Comment by Phil May 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • This tool is only for deregistering and managing registered keys. If you want to register your license, please, go to Betheme -> Dashboard. Check the following video tutorial on how to register it. https://www.youtube.com/watch?v=e3YFMvByefs Than…
    in License Comment by Phil May 2021
  • Hello, How do you add these icons? If it is by Icon or Social item, it will not be possible because <i> tag cannot have alt text. But as a workaround, you can put these icons there with image items that can have alt text. Best regards
  • Hello, Are you logged as administrator? Can you send me a screenshot of this issue, please? Please, turn off all of the plugins, and try to install these plugins then. Thanks
    in Install Plugins Comment by Phil May 2021
  • About these errors in cPanel, you should contact your hosting provider because we do not handle the server configuration. But they should be able to help you after looking at the log. Moreover, be aware that you will not be able to edit content made…
  • Hello, Please, deactivate all other plugins, try to activate the Revolution Slider then, and check if the error still appears. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
  • Today it worked, unlike yesterday. I found that the source of this problem is your custom font. When you change it, then the issue will be gone. Thanks
  • Hello, I have visited your website, and everything seems to be fine. Can you tell me what browser you are using, please? Also, please attach a screenshot showing what exactly you are referring to. Thanks
  • To change the +/- icon color, please, use the following code: #Side_slide #menu ul li.submenu .menu-toggle{    opacity: 1!important;    color: #fff!important; } 1) To turn off the breadcrumbs, please, go to Betheme -> Theme options -> Header &…
  • Hello, Can you explain to me greater what is happening? On what page can you not log in? Is there any error message when you try to update the Betheme? If yes, please, send me a screenshot showing it. Thanks
    in License Comment by Phil May 2021
  • Hello, Yes, it is possible to achieve that. You need to create two sections. One will be visible only on a desktop, and the second only on a mobile. To do that, open the section options, and there you will be able to set the Responsive Visibility. h…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile margins Comment by Phil May 2021
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you, unfortunately. Also, we cannot recommend any plugins other than the ones we support. You can f…
  • Every plugin that we do not support may cause conflict because we did not test them, and we do not know how they work. You can check supported plugins under the following link: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-t…
  • Hello, You can control the color of the action button in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/774/OF1KOFBQP6YS.png Thanks
    in action button Comment by Phil May 2021
  • Please, use the following CSS code: #Top_bar.is-sticky .logo, #Footer .footer_copy{  border: none!important; } Thanks
  • I noticed that there are a couple of HTML errors on this page. https://forum.muffingroup.com/betheme/uploads/894/BQ5JFRAHPQ9M.png Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and ch…
  • Please, try the following CSS code: .mhb-view.desktop .mhb-menu .sub-menu li a span{    font-size: 17px!important; } Thanks
  • Hello, I noticed that you are using a child theme. Please, switch to parent and check if the issue persists. Moreover, if the parent theme is not up-to-date, please, update it. You can also do a backup of your website with the duplicator plugin befo…
  • Hello, Please, open the backend of this page, and select the Blank Page template. https://forum.muffingroup.com/betheme/uploads/036/EPT6MU7S9LMV.png But it will remove the whole header and footer as well. If you want to remove the navigation menu on…
  • Please, try the following one: .select2-results__option { color: #000!important; } Thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Remember that you can adjust the position of this text, and moving it will not affect the display on desktop/tablet. https://forum.muffingroup.com/betheme/uploads/008/22CYSFPKQAFX.png Thanks
  • 1) Yes, you can apply the mega menu for the submenu. Please, check the following video tutorial on how to achieve that. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ 2) You can change its color with CSS code that you need to …
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