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Phil

Phil

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Phil
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  • Sorry, but I do not understand. Did you turn off the plugins and switched the theme to parent? What was the result? About refreshing cache, I meant that you should refresh it on your website. Please, check the following link on how to do it. https:/…
    in BeTheme Mobile Menu Disappeared Comment by Phil May 2021
  • Did you contact your hosting provider to increase the max input vars value? If not, please, do that and check if the issue persists. Thanks
    in WP-Baker and Elementor not working for pre-built websites Comment by Phil May 2021
  • You can try to use some third-party plugin, but I cannot recommend you any except the ones listed under the following link: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Thanks
    in vimeo page Comment by Phil May 2021
  • That is right. When you choose this option, then you will be able to select the side slide menu in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/487/7LYRCITR06NB.png Thanks
    in How to enable side menu Comment by Phil May 2021
  • I have changed the background color of the first section on that page, and now it seems to work as it should. Please, check this out. Thanks
    in why footer is inside the page ? Comment by Phil May 2021
  • Please, check the following link: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find an explanation on how to solve the error that shows while you are trying to update the Slider Revolution. Thanks
    in Cant update Rev Slider, disappeared from page as not active. Comment by Phil May 2021
  • I was not able to access your WP panel. https://forum.muffingroup.com/betheme/uploads/271/9UADDCTXVWSG.png Are you sure that you attached the correct link? Thanks
    in Problems with Demo BeRenovate 4 Comment by Phil May 2021
  • The links in your menu items were incorrect. Instead of HTTPS, there was HTTP, and it was causing this issue. I changed the first 4 links, and it is working with them. Please, check this out. Thanks
    in Anchor links on one page not working correctly Comment by Phil May 2021
  • You have a low max input vars master value. https://forum.muffingroup.com/betheme/uploads/298/6FDBLIR4BWIT.png Please, contact your hosting provider, and ask them to increase this value to at least 5000. After that, the issue should be gone. Thanks
    in I cant add more sections or content to homepage Comment by Phil May 2021
  • Please, attach a link to your website so that I could take a closer look at it. You can also add a screenshot showing what exactly you are referring to. Thanks
    in Header color Comment by Phil May 2021
  • I received your mail after I sent the previous message. 1) Please try to add inline-style for this list to change the color of it. https://forum.muffingroup.com/betheme/uploads/922/IIXX2FF54OFD.png 2) The color from this shortcode can be found in Be…
    in Insert icon-check Before my text with shortcodes Comment by Phil May 2021
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Impossible to install "Bundled Premium Plugins" Comment by Phil May 2021
  • You did not change the rest of the attributes you used in that class, and that is why it was not working. https://forum.muffingroup.com/betheme/uploads/466/1GH0E6XEVVOJ.png But in fact, the first line will be enough. https://forum.muffingroup.com/be…
    in Image via CSS with rounded corners Comment by Phil May 2021
  • Hello, Can you tell me what forms are you talking about? Did you modify the theme files? If yes, then you should use a child theme to not to lose the changes you made. You can learn more about the child theme under the following link: https://suppor…
    in Form lost if we update the theme Comment by Phil May 2021
  • Hello, Sorry, but I quite do not understand. Can you explain to me greater what you want to achieve, please? Please, also attach a link to your website. Thanks
    in Not show sidebars in shop page Comment by Phil May 2021
  • 1) To adjust the mobile view, you can use the responsive visibility option of the sections. So you can create two similar sections, but one will be visible only on desktop, and the second only on a mobile. https://forum.muffingroup.com/betheme/uploa…
    in Modification problems Comment by Phil May 2021
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in BeTheme Mobile Menu Disappeared Comment by Phil May 2021
  • Hello, Unfortunately, there is no option to have a side slide menu on mobile with Header Builder for now. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/disc…
    in How to enable side menu Comment by Phil May 2021
  • So everything is working fine now? Is there anything else I could help you with? Best regards
    in Broken Theme Options Comment by Phil May 2021
  • I am glad that you solved your problem. ? I recommend opening new discussions with new questions and issues, but after all, it is up to you. If you would like to remove the sale icon, you can achieve that with custom CSS. You can put all your CSS co…
    in Store 2 theme, cannot remove sidebar from product images. Comment by Phil May 2021
  • Please, check if you do not have any HTML errors on this page because they might mess the display. Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should be fine. Thanks
    in shortcode + html Comment by Phil May 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in “The package could not be installed. The package contains no files.” error too Comment by Phil May 2021
  • Hello, Please, open your slider, choose the mobile display, select this text, and check if in Layer Options -> Visibility it is not hidden on mobile. https://forum.muffingroup.com/betheme/uploads/808/AGT7S46PKYW2.png Thanks
    in Text is only displayed on the PC Comment by Phil May 2021
  • Hello, If you want to place your script before/after specific tags, there are two places where you can find it: Betheme -> Theme options -> SEO, and Betheme -> Theme options -> Global -> Hooks. https://forum.muffingroup.com/betheme/up…
    in Google Tag Manager Comment by Phil May 2021
  • Hello, To remove these lines, you will have to write CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? Thanks
    in How do I delete the line under logo? Comment by Phil May 2021
  • Your developer is right that there was a major change in calling functions. Recent changes in Envato terms & conditions forced us to make some modifications to the theme files. https://help.author.envato.com/hc/en-us/articles/360000481243#h_6743…
    in Blog posts not loading after theme update Comment by Phil May 2021
  • Sorry, but I quite do not understand. Can you disable this Managed WordPress, please? https://forum.muffingroup.com/betheme/uploads/245/EGHCVNJ2UO2O.png I need to test your website without it. Thanks
    in why footer is inside the page ? Comment by Phil May 2021
  • Please, check the following link: https://www.w3schools.com/cssref/css3_pr_border-radius.asp There you will find an explanation on how to set the border radius in the way you wanted. Thanks
    in Image via CSS with rounded corners Comment by Phil May 2021
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Insert icon-check Before my text with shortcodes Comment by Phil May 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Cant update Rev Slider, disappeared from page as not active. Comment by Phil May 2021
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