Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,829
Last Active
Roles
Moderator

Comments

  • Hello, Can you describe to me greater what is happening? I used HTML block in Gutenberg, put this code there, and it works fine. https://forum.muffingroup.com/betheme/uploads/701/JM9F5VDBFFHH.png https://forum.muffingroup.com/betheme/uploads/236/W2Z…
  • In the Header Builder, the Hamburger menu appears only on tablet and mobile, so when the resolution is smaller than 960px, and unfortunately, there is no setting to change it. To prevent having a menu in two rows, I recommend shortening the menu ite…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Also, I am not able to open the link you have sent in the first message. Can you send it again, please? Thanks
  • Hello, You did not assign the name of this class to the image. I have added it manually, and it is working. https://forum.muffingroup.com/betheme/uploads/221/2WTHOM3RHOI8.png Please, add a class name to this image. https://forum.muffingroup.com/beth…
  • You used the correct iframe code, so, unfortunately, there is no option to achieve that. In that case, the only option would be putting the link to your Vimeo page as a menu item or a link or button with a link. https://forum.muffingroup.com/betheme…
    in vimeo page Comment by Phil May 2021
  • Hello, To change the menu you created with a bullet list to the menu similar to the main menu would require some CSS styling. In that case, you should contact your web developer. But you can use Button items where each button will be a different men…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Did you migrate your website recently? I am asking because I can see All-in-One WP Migration on your plugin list. If yes, are you able to migrate it again with the Duplicator plugin? We strongly recommend it because we never had problems with it. ht…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, This part comes from WordPress. If you would like to modify it, you will have to use some third-party plugin or modify the WP files. But I cannot recommend any other plugins than those listed under the following link https://themeforest.net/i…
  • I am a little confused about what part I am not supposed to answer. ? But to add a smooth scroll, please, add a scroll class to the menu item. If you do not see an input for CSS classes, please, open the Screen Options, and there you will be able to…
  • If the same issue appears with another theme, then it means that the source problem does not come from Betheme. Do you have your main blog page assigned correctly? Please, check the following video about how to create and manage and create a blog pa…
  • Hello, That is because of Equal Height | items in wrap option. You can find it in section options that contain these columns. https://forum.muffingroup.com/betheme/uploads/508/5ZT24H62O3GL.png Thanks
  • I have noticed that you have a low max input vars value. https://forum.muffingroup.com/betheme/uploads/795/POOKQ4NYSTJL.png Please, contact your hosting provider and ask them to increase it to at least 5000. But I could not achieve have problems wit…
  • Hello, That is because you have put the only ID in the menu items, and it will work only if you have one page. If you want to use anchor links from other pages, you need to put the whole URL there or a more precise path. I modified your two first me…
  • So did you contact your hosting provider about this issue? Can you tell me what did they say, please? Thanks
  • You did not remove the "enters" between the FAQ items. It should be written without any breaks in Gutenberg. [faq title="" open1st="1" openAll="0"][faq_item title="" number="1"][/faq_item][…
  • Hello @TOTLD, Sorry, but as I said in my previous message in this discussion, we do not support this plugin. We did not test it, and we did not prepare compatibility with it, so, unfortunately, I cannot help you with your issue. If you would like th…
  • I still see HTML errors on this page. https://forum.muffingroup.com/betheme/uploads/472/3SRLH0U51IV0.png Did you fix them? Also, you still did not send a link to your PHPINFO file, and I need to take a look at it. Can you send it, please? https://su…
  • Hello, Please, open the backend of your main shop page, and check if you have selected the Layout Full width No sidebar. https://forum.muffingroup.com/betheme/uploads/223/F72REWMZ796G.png Thanks
  • Hello, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under ma…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent and recheck it. Thanks
  • Hello, It should not look like this. Please, turn off all of the plugins, refresh your cache and check if the issue persists. If it does not help, please, install a fresh copy of Betheme if the incorrect display is still there. https://support.muffi…
  • Hello, Did you deactivate and activate your plugin immediately or tested if the posts work with plugins disabled? Please, activate some free theme like Twenty Twenty, and check if you the posts still open in such way. Thanks
  • Hello, This pre-built website uses a Transparent Header style. The color on the home page comes from the slider, and if you would like to modify it, please open it with Slider Revolution. https://forum.muffingroup.com/betheme/uploads/488/DR5DUNDPFG5…
    in Header color Comment by Phil May 2021
  • You can hide the number and increase the font size of the FAQ title with custom CSS code. When you write it, please, put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with writing such code, please, let me k…
    in FAQ Comment by Phil May 2021
  • 1) The title of the posts is between <h4> tag so you can change its color in Betheme - > Theme options -> Colors -> Headings. https://forum.muffingroup.com/betheme/uploads/323/GDSMKODDGJOW.png But if you do not want to change the colo…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • I am glad that you solved it. ? If you have any further questions, please, let me know. Thanks
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.