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Phil

Phil

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Phil
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  • Hello, cURL issues are usually related to the hosting itself, not the theme. Please contact the hosting provider and ask him about some logs. He should solve the problem after looking at them. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, I have visited your website, and I could not see this white space. https://forum.muffingroup.com/betheme/uploads/374/DB6O5AONT26B.png But you may encounter it because there was not enough content on this page, and the Footer was pushed up. No…
  • There are several reasons why an auto-update could fail with PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature error message. The most common ones you need to pay attention to are: You are trying to upload other than th…
  • Hello, Our theme uses only basic WP search, and we did not modify it anyhow. To achieve that, you will have to modify the files, but we do not provide help with such customization. You can also try to use some third-party plugin, but I cannot recomm…
  • In most cases, you should add !important to make it work. https://forum.muffingroup.com/betheme/uploads/882/PNT865UVID5X.png https://forum.muffingroup.com/betheme/uploads/060/M9HQ3KTUY2FV.png Also, you must be careful if every code has an open and c…
  • That is because you are using a Creative header style. When you choose an option to show it at the bottom it will look like on my first question from the previous message. Thanks
  • You can add some top margin to the intro header title with custom CSS code. @media only screen and (max-width: 767px){    #Intro .intro-title {    margin-top: 80px!important;  } } Please, put it in Betheme -> Theme options -> Custom CSS & …
  • I am glad that everything is fine now. ? If you have any further questions, feel free to ask. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Thanks
    in Menu duplicate Comment by Phil May 2021
  • There a couple of HTML errors on your website. Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and check if the issue persists. Moreover, you did not attach a link to your PHPINFO file…
  • Please, try to set the width and height attribute like in my example. https://forum.muffingroup.com/betheme/uploads/159/T9RH2A0HCISO.png After that check, if the iframe show on your page. Thanks
    in vimeo page Comment by Phil May 2021
  • Are you sure that you have set only system fonts in the options? If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, save the theme options, refresh your cache, and check if the issue persists. https://forum.muffingroup.com/betheme/uploads/784/0NBLB0VPBOCE.png Thanks
  • Hello, Can you turn off the "Coming Soon" on your website for a while, please? I would like to take a closer look at it. Please, also attach a link to one of your posts. Thanks
  • Hi, That is because you need to select different Image Frame style in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/407/EZUFDC5HLBVY.png That is because Hover Title does not work with Image Fra…
  • Hello, To do that, you will have to export the whole website. Please, use the Duplicator plugin to achieve it. https://support.muffingroup.com/faq/how-to-migrate-website/ Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • If you are using a Creative header style, it will appear on the bottom of it. https://forum.muffingroup.com/betheme/uploads/793/CWHLWSL76L9V.png In most other cases, it will appear at the top of the Header. https://forum.muffingroup.com/betheme/uplo…
  • Can you explain in more detail how you want it to look on the mobile, please? What exactly you want to achieve? Best regards
    in sliding top Comment by Phil May 2021
  • To change the icon color, use this code: .woocommerce .woocommerce-info.alert_info .alert_icon{    color: #b11b15!important; } Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in FAQ Comment by Phil May 2021
  • If this problem does not appear in the parent theme, then I am not able to help you because I do not know what changes you made in your child theme, and we do not provide help with file customization. https://support.muffingroup.com/documentation/in…
  • You did not attach a link to your website, and I am not able to check it out now. Can you send it here, please? If you do not want to share it on the forum, please, send a private message again. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. Thanks
  • Hello, Can you explain to me greater what is happening, please? Can you send me a screenshot of this message? Thanks
  • Please turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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