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Phil

Phil

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Phil
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  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…
    in How to use one Purchase code for multiple websites Comment by Phil May 2021
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and there you will be able to choose the option to search only for products on your website. https://forum.muffingroup.com/betheme/uploads/728/3KJW9A1D0UPQ.p…
    in Add previews in the search section Comment by Phil May 2021
  • Please, go to Betheme -> Theme options -> Global -> General, and uncheck the option Transparent: Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/835/OGI5E45FJHFK.png Thanks
    in Header background Comment by Phil May 2021
  • Please, turn off all of the plugins, refresh your cache, and check if this issue persists. Thanks
    in Menu Toggle is not working at mobile. Comment by Phil May 2021
  • Please try the following code: #Top_bar .wpml-languages li a, #Top_bar .wpml-languages > a{  font-family: "Lato"!important;  font-size: 20px!important; } But if you have any further questions, please, let me know. ? Thanks
    in Secondary Menu Color Issues Comment by Phil May 2021
  • Sorry, but I still do not understand. Can you describe in more detail what you want to achieve, please? Are you able to give me some examples? Thanks
    in vimeo page Comment by Phil May 2021
  • Hello, You do not need to use any CSS to change this text. Please, go to Betheme -> Theme options -> Translate -> General, and there you will be able to modify it. https://forum.muffingroup.com/betheme/uploads/561/LHWHOEE5XSUM.png Thanks
    in Change Search placeholder text "Enter Your Seach" Comment by Phil May 2021
  • Hi, What you ask for requires file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item …
    in Put a personal image to idea box Comment by Phil May 2021
  • Hello, It is possible to set the opacity for the header with custom CSS code. If you need help writing it, please send me a link to your website, and turn off the transparent background option. Thanks
    in Header background Comment by Phil May 2021
  • Hello, What device are you using to test your website (brand and model)? I have visited your website, and I could not achieve to see the problems you described. Can you also attach a screenshot showing your issue, please? Thanks
    in Menu Toggle is not working at mobile. Comment by Phil May 2021
  • You can search for some third-party plugin that would allow it, but I cannot recommend any other plugins than the ones listed under the following link: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Thanks
    in remove 150% windows zoom (scaling and layout) on laptop screen Comment by Phil May 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still persists. Moreover, I suggest always have the newest version of Betheme and update it regularly to prevent such issues. But when you have an old version of …
    in Post-grid not showing Comment by Phil May 2021
  • Hello, When you open the section's options, you will be able to set the Responsive Visibility. https://forum.muffingroup.com/betheme/uploads/957/7XGX9C6LCC3W.png With this option, you will be able to create two similar parts of your page, but for ex…
    in Mobile and Ipad view - how may we add styles to apply to Ipad and mobile view only. Comment by Phil May 2021
  • Hello, There is no setting to achieve that, but as a workaround, I can suggest you hide the title from the events with CSS code and manually put the event's name at the top of the content. https://forum.muffingroup.com/betheme/uploads/764/MM3AEF03C7…
    in Events Calendar Page Titles Comment by Phil May 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problems with Demo BeRenovate 4 Comment by Phil May 2021
  • You have put this code between media queries brackets, and now it is limited to work only to max-width: 767px. https://forum.muffingroup.com/betheme/uploads/286/XW7ZDNEGRCX2.png When you move it after the last bracket, it will work. https://forum.mu…
    in Secondary Menu Color Issues Comment by Phil May 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Contact-Form-7 and Betheme not working good since Version 5.4.1 from Contact-Form-7 Comment by Phil May 2021
  • 1) I have visited your website, and I could not achieve to see the issue you described and showed on the screenshot. What browser and device are you using? Are there any steps to reproduce? 2) The yellow bar at the top of your website is added with …
    in Menu seems to jump around Comment by Phil May 2021
  • Hello, The example page you have sent does not use the slider (except the home page) but the Header background image and Subheader with a title, which I suggest you do. Go to Betheme -> Theme options -> Header & Subheader -> Header, and…
    in Slider Comment by Phil May 2021
  • Please, turn off all of the plugins, refresh your cache, and check if this padding still appears. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Remove padding on mobile Comment by Phil May 2021
  • I am glad that you solved your issue. Is there anything else I could help you with? Best regards
    in Can't install a prebuilt website Comment by Phil May 2021
  • Unfortunately, it is still not compatible yet. Now our team is focused on finishing other tasks, and I cannot tell you when this feature will be available. Best regards
    in Mega Menu not displaying Comment by Phil May 2021
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar .wpml-languages a{  color: #fff!important;  background-color: #666!important; } Thanks to that, the text color and background of it will …
    in Secondary Menu Color Issues Comment by Phil May 2021
  • You can check the Full width in section options and turn on the Stretch option for the image. https://forum.muffingroup.com/betheme/uploads/228/LB6CMRO9OAPX.png https://forum.muffingroup.com/betheme/uploads/737/NOGEQIRVVTY8.png Thanks to that, the …
    in Header is not displayed Comment by Phil May 2021
  • If you want to use Custom class, then it should look like this: 1) Create a list with HTML tags https://forum.muffingroup.com/betheme/uploads/002/IZ1R3B6UOV3P.png 2) Scroll down to Custom | Classes input and put the name of this class there https://…
    in List-Type Square depends not only on the content but also on the menu Comment by Phil May 2021
  • Now it is more clear for me. Thank you. ? Unfortunately, there is no option to control it because it is rather on OS and browser side. I can only recommend you scale your website manually in the browser (CTRL + mouse scroll). https://forum.muffingro…
    in remove 150% windows zoom (scaling and layout) on laptop screen Comment by Phil May 2021
  • We offer support for our customers Mon-Fri 8:00 am-6:00 pm (GMT +1) – we are located in Europe, and we send answers three times a day on a forum, so It would be best if you post between these hours. ? Thanks
    in Header issues Comment by Phil May 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Cant update Rev Slider, disappeared from page as not active. Comment by Phil May 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Margin from Header Comment by Phil May 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Licence Comment by Phil May 2021
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