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Phil

Phil

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Phil
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  • Hello, There is no setting to change the numbers in the FAQ item to a plus sign, but instead of using a FAQ, you can use the Accordion item. https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#accordion Thanks
    in FAQ Comment by Phil April 2021
  • Hello, You do not have to upload it to the theme directory, and it is just optional. It contains the PSD files from our splash. Best regards
    in psd.zip Comment by Phil April 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, turn on and select the mobile view. After that, you will be able to customize the mobile display. https://forum.muffingroup.com/betheme/uploads/670/S4MT3AE0OAJ1.png For more information, please, check the following video tutorial, and…
  • You have low max input vars and max input time value. https://forum.muffingroup.com/betheme/uploads/450/FRYQI3TIKK3D.png Please, contact your hosting provider, and ask them to increase these values: max input time to at least 180 max input vars to a…
  • Hello, Sorry, but we provide this forum in English only. Can you rewrite your message in English, please? Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue persists. Moreover, if you are using a child theme, please, switch to parent, and recheck it. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • 1) To have such a subheader, you can create a section with a column item and place it on that page. https://forum.muffingroup.com/betheme/uploads/016/OCU5MXKCKUI4.png 2) Also like this info under subheader same size instead of space and padding Sor…
  • If you put this image as background, please, open the Background options, select BG Fit: Cover, and check if it goes to the full size. https://forum.muffingroup.com/betheme/uploads/994/RZWQRUMK5NIZ.png Please, also check the official Slider Revoluti…
  • I still see that you do not have the newest version. https://forum.muffingroup.com/betheme/uploads/407/86LTT1G8O8AF.png Did you successfully updated it? Do you have any caching plugins turned on or caching tools on your server? If yes, please, turn …
  • Hello, Can you send me a screenshot how your contact form structure looks like, please? Please, check the contact form where the dropdown menu is required, and it works as it should. https://forum.muffingroup.com/betheme/uploads/285/0BGSDTJE2K20.png…
  • Hello, Can you send me a screenshot showing what you are exactly referring to, please? Because I cannot see a Blog News item on that page. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in change margin Comment by Phil April 2021
  • By parent theme, I meant basic Betheme. Please, check the following link about the parent and child theme. https://developer.wordpress.org/themes/advanced-topics/child-themes/ Did you update your Betheme/installed a fresh copy of it, as I suggested?…
  • What you ask for requires file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item Poli…
    in Superindex Comment by Phil April 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Moreover, please, open the section optio…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, To remove the lines, please, use the following CSS code: .trailer_box .desc .subtitle{    background-image: none!important; } To change the color, please, go to Betheme -> Theme options -> Colors -> Shortcodes, and choose your color …
  • I have changed the template to Intro Header, selected the Header Image, and it looks like on my example. https://forum.muffingroup.com/betheme/uploads/120/7NAMZGDNWQ7T.png https://forum.muffingroup.com/betheme/uploads/732/JH3FO9OH9KTR.png https://fo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, use the following code: .twentytwenty-wrapper .twentytwenty-after-label, .twentytwenty-wrapper .twentytwenty-before-label{    display: none!important; } Thanks
  • Hello, Please, turn off all browser extensions, and check if this issue appears. Did you test it on other devices with chromium-based browsers? Thanks
  • Did you use the Duplicator plugin to transfer your website? If not, can you transfer it again with it, please? We highly recommend this plugin because we never had problems with it. https://support.muffingroup.com/faq/how-to-migrate-website/ Thanks
  • If you posted your idea on the topic I mentioned, my team would surely consider creating it. ? But I cannot promise you anything. Best regards
  • Sorry, but I cannot recommend anything except the tips mentioned on the link below to speed up the website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Also, unfortunately, there is not much I can do about the GTMetrix error. ? …
  • To achieve these things, you will have to use some CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. In that case, you should contact your web developer because it requires more advanced CSS. You can update th…
  • As I said, Betheme does not delete anything by itself. Also, I tried to reproduce the steps you mentioned, but my CSS codes stayed untouched. So probably one of your plugins, a child theme or modified database, cause it. Please contact your hosting …
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