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Phil

Phil

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Phil
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  • Hello, You can create a copy of this section, set the responsive options so the second section will be visible only on tablets, and adjust the image size to have an equal height to the left column. https://forum.muffingroup.com/betheme/uploads/556/J…
    in Equal Height on Tablet Comment by Phil April 2021
  • Did you solve this issue? Because I have tested your website on Oppo AX 7 and Samsung Galaxy S7 the video autoplay. Best regards
    in Video background on SECTION doesn't play on mobile Comment by Phil April 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in URGENT: update license broke everything Comment by Phil April 2021
  • Hello, To remove it, you will have to create CSS code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with it? Thanks
    in Take off The "Before" and "After" Comment by Phil April 2021
  • Hello, So everything is fine now? Is there anything else I could help you with? Thanks
    in Help with BeEco Theme Comment by Phil April 2021
  • Hello, Sorry, but it is not really Betheme related question, and I cannot be helpful with it. In that case, you should contact Envato support because they manage the license key. Thanks
    in Transfer betheme license to another account Comment by Phil April 2021
  • Hello, Sorry, but the maximum Mobile breakpoint you can set in theme options is 1240px. If you would like to choose a higher value, you will have to modify the theme files, but we do not provide help with file customizations. Thanks
    in how to change Width at which the mobile menu is turned on Comment by Phil April 2021
  • 1) Please move the menu item next to the logo, and the gap will be reduced. https://forum.muffingroup.com/betheme/uploads/316/KJJ039XK9U1B.png 2) If you use a Social item, you are able to change the icons by opening the options of this item. https:/…
    in Eliminate Search Bar from header and put social media icons instead Comment by Phil April 2021
  • Hello, Can you explain in more detail what is happening? I have opened your website with chrome, and the header and menu seem to work fine. https://forum.muffingroup.com/betheme/uploads/644/CZN8RB6MKNAH.png If you are talking about the menu going to…
    in Header issues in Chrome Comment by Phil April 2021
  • Hi, You can install/update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
    in I can't update my Revolution Slider Comment by Phil April 2021
  • Hello, Did you solve your issue? Because I see that the font you choose in theme options is the one on your website. https://forum.muffingroup.com/betheme/uploads/947/SJ37YJBYKZP8.png Thanks
    in Can't change the font. Chosen but not seen Comment by Phil April 2021
  • But editing this code there required file customization. If it is a parent theme, you can also update the theme to the newest version, and after that, the code should be gone, or you can install a fresh copy of Betheme. Moreover, the code from the s…
    in CSS float error in Gallery Comment by Phil April 2021
  • Hello, If you would like to use the extended search function, you will have to use some third-party plugin because Betheme uses a basic WP search, and we did not modify it. But we cannot recommend any plugins other than the ones we support. You can …
    in Hide pages from search results Comment by Phil April 2021
  • Hello, Where did you place your custom CSS codes? Betheme does not delete anything by itself, and maybe some of your third-party plugins caused it. You can find the list of supported plugins on this page, in the sidebar: https://themeforest.net/item…
    in Custom Css lost after saving theme option Comment by Phil April 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Position of menu Comment by Phil April 2021
  • These settings are only for featured images. The settings for images in single posts are right below. https://forum.muffingroup.com/betheme/uploads/507/H8SN29EAIQ42.png If this is not what you are referring to, please, explain it greater to me. Tha…
    in Properly size images Comment by Phil April 2021
  • 1) The button is cut because your logo is too large. If you upload a smaller logo for a tablet, it will work. https://forum.muffingroup.com/betheme/uploads/745/VL174WOR5KEW.png 2) The menu goes to the second row because there are too many menu items…
    in Header responsive Comment by Phil April 2021
  • Sorry, but we do not handle file customization. In that case, you should contact your web developer or a person who inserted this code there. Best regards
    in CSS float error in Gallery Comment by Phil April 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Trouble Updating Revolution Slider from Betheme Comment by Phil April 2021
  • Please, select the #a3a3a3 color for the "pricing" section background. Also, check if you do not have transparency set for this section. https://forum.muffingroup.com/betheme/uploads/441/5MP1JZ2SELZ8.png Thanks
    in huge gap between elements Comment by Phil April 2021
  • Did you put it in the place where I showed you? You can also put it in the Facebook | Pixel field. These two fields are the only place where you can put your code without editing the theme files. Best regards
    in <head> tag Comment by Phil April 2021
  • Hello, 1) The option to turn off the navigation arrows is placed in Betheme -> Theme options -> Blog, Portfolio & Shop -> General. https://forum.muffingroup.com/betheme/uploads/702/N1PNZEM59NDF.png 2) If you want to turn off the breadcr…
    in Blog and post header with Elementor version Comment by Phil April 2021
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if the issue persists. If it will not help, please, turn off all of the plugins, refresh your cache, and recheck it. Thanks
    in Bug with load more button Comment by Phil April 2021
  • Hello, Please, deregister your license key through Betheme -> Dashboard, and register it again. Moreover, check the following video tutorial to ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-import-…
    in Can't install a prebuilt website Comment by Phil April 2021
  • Hello, Please, deregister your license key through Betheme -> Dashboard, and register it again. Moreover, check the following video tutorial to ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-import-…
    in Critical Error Comment by Phil April 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Logo Url for Multilanguage Comment by Phil April 2021
  • I noticed that you have an old version of Betheme. Please, update it to the newest version, and check if the issue remains. Also, if you are using a child theme, please, switch to parent. But before doing these steps, you can do a backup of your web…
    in URGENT: update license broke everything Comment by Phil April 2021
  • We investigate the source of this issue, and the fix for it will be released in the upcoming update next Wednesday. Thanks
    in Wrong dimensions of images Comment by Phil April 2021
  • Hi! Please head to the link we provided below, where you will find all of the information on how you can update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
    in Update version betheme 14.5 to latest version Comment by Phil April 2021
  • Hello, Can you tell me how did you transfer your website, please? Did you use the Duplicator plugin? If not, can you transfer it again with it, please? We used this tool many times, and we never had problems with it. https://support.muffingroup.com/…
    in After the transfer all custom CSS codes are gone Comment by Phil April 2021
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