Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,829
- Last Active
- Roles
- Moderator
Comments
-
Hello, In this situation, you can do two things: 1) Please put spaces in your table because now the cell's values are considered as one word, and they are forced to be displayed without breaking. When you divide them with space, the words will go to…
-
I am sorry to hear that. ? There is one more piece of info. In masonry blog style there are loaded the original image size, and you should upload there the same image size as you want to use, in this case, 630x420px. WP generates lower image sizes f…
-
There is something messed up in your child theme. I have switched to the basic Betheme, and I was able to use the search field. I cannot tell you what is wrong because I do not know what modifications in files you made, and we do not provide help wi…
-
Hello, Please, go to Betheme -> Theme options -> SEO, and you can place your code in the Google | Analytics field. https://forum.muffingroup.com/betheme/uploads/551/PX6WCHC0GWIQ.png Thanks
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and recheck it. Thanks
-
Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Hello, Please, go to Betheme -> Theme options -> Global -> General, and check if you do not have selected Transparen: Top Bar with menu option. https://forum.muffingroup.com/betheme/uploads/255/BU8BVKTOODSR.png Thanks
-
What was this custom CSS prepared for? https://forum.muffingroup.com/betheme/uploads/852/U8JM0ZXN7VHO.png Can you remove this CSS or just the float attribute, please? Thanks
-
We are aware of this problem, and we are investigating why the files are considered to be a virus. Best regards
-
We do not have plans to change it, mainly because we created our theme in that way on purpose, and modifying it would break tons of our customer's websites. Also, as I mentioned, Astra is lighter and younger than Betheme, so we cannot modify any maj…
-
Sorry, my intentions were not to lie to you. Betheme is a massive theme, and I do not modify the theme files. You can check the folder functions -> theme-sidebars.php and widgets folder. Thanks
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
-
You must notice that our theme is a massive one, and sometimes we need to go on compromises, and some guidelines are just impossible to fulfill. Also, the score is highly user-dependent, for example, large images. Moreover, it would be best if you d…
-
Hello, Can you send me a link to your website, please? It would be great if you create some subdomain with the new version of Betheme, and send a link to it as well, so I could take a closer look at it, and compare these two versions. Thanks
-
Hello, Please, check the following links, and ensure that you do all steps correctly. https://support.muffingroup.com/documentation/installation-updates/ https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Thanks
-
Hello, Are your Betheme, WP, and plugins up-to-date? If not, please, update them. Did you check if this problem appears on other browsers and/or devices? If you do these steps and the issue remains, please send us WordPress dashboard access privatel…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, Please, turn off all of the plugins, except the Elementor, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and recheck it. Thanks
-
Hello, Your second <p> tag has comma instead of semicolon, and that is why the phone number is not displaying correctly. https://forum.muffingroup.com/betheme/uploads/047/LHC0923S0VAJ.png Also, please, close this button in the <div> tag …
-
The best option would be to shorten the post titles or make them the same length because the title is pushing one of these two posts down. If you would like to modify it with the CSS code, you will have to contact your web developer. Best regards
-
If you would like to have the same image on all pages, please, go to Betheme -> Theme options -> Global -> General, and choose your background there. But if you want to have this image only on one page, you will have to create a custom layo…
-
Hello, We support only basic WooCommerce, so I cannot recommend you any plugin that would allow that. But you can hide the images with the custom CSS, placed in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with w…
-
Hi, Remember that any WordPress theme cannot be fully prepared according to Google PageSpeed Insights and tools similar to it. Their guidelines are ridiculous, so it is not a relatable source of information about your website. Mainly plain HTML page…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. If the issue remains, please, keep the plugins off because I need to take a closer look at your website with them disabled. Please, also check if …
-
Hello, Please, go to Appearance -> Menus open your menu, and add a scroll class to the menu item. If you do not see the CSS Classes input, please, open the Screen Options, and check the option to show it. https://forum.muffingroup.com/betheme/upl…
-
Hello, You cannot uninstall the theme, or you cannot deregister the license key? If you are having issues with deregistering your license key, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your…
-
Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…
-
Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
-
Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
-
Hello, Where do you download your files from? Your Envato account? When did you do that? Please, try again, and if the issue remains, please, attach a screenshot of this message. Thanks