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Phil

Phil

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Phil
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  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in The package could not be installed. The plugin contains no files.. Comment by Phil April 2021
  • Hello @rcosgun, Probably we did not get any message from the OP and we did not have an option to investigate it further. Can you explain what exactly is happening on your website, please? Thanks
    in Pre Built Website > The package could not be unziped. Comment by Phil April 2021
  • Please send us WordPress dashboard access, license key, and Envato username privately through the contact form, which is on the right side http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please at…
    in Problem with prebuilt website Comment by Phil April 2021
  • Please send us WordPress dashboard access, license key, and Envato username privately through the contact form, which is on the right side http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please at…
    in Can't install revolution slider Comment by Phil April 2021
  • Hello, Please, go to Betheme -> Theme options -> Global -> General, and uncheck the option Transparent: Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/830/50FS17JTQQ85.png After that, you will be able to change the Header …
    in Header menu color Comment by Phil April 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Google Maps Comment by Phil April 2021
  • Please send us WordPress dashboard access, license key, and Envato username privately through the contact form, which is on the right side http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please at…
    in Registered but NOT registered Comment by Phil April 2021
  • Unfortunately, there is no option to do that and to achieve that, you will have to modify the theme/WP files, but we do not provide help with such customization. Best regards
    in Show Modified Date if the post is updated Comment by Phil April 2021
  • Hello, Please, try to set the sticky header height to zero and check if after that the right section is highlighted in the menu. https://forum.muffingroup.com/betheme/uploads/590/3KA7HN6GTWAZ.png Thanks
    in one page scrolling site navigational markers need adjusting Comment by Phil April 2021
  • Please head to the link we provided below, where you will find all of the information on how you can update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
    in Header doesn't load whenever scrolled down quickly Comment by Phil April 2021
  • Hello, You do not have access only to your website or to the WP panel as well? Did you install the theme correctly following steps from the documentation? https://support.muffingroup.com/documentation/installation-updates/ https://support.muffingrou…
    in Fatal Error URGENT, PLEASE Comment by Phil April 2021
  • Hello, If you mean this: https://forum.muffingroup.com/betheme/uploads/162/341XLRH08BXY.png Then it is a submenu, and you create it by drag and drop menu item under a specific main menu item. https://forum.muffingroup.com/betheme/uploads/835/RSA1H7S…
    in Navigation menu on a specific page Comment by Phil April 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Elementor Change Box Color Comment by Phil April 2021
  • Hi @kostrowska, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code b…
    in How to register Slider Revolution? Comment by Phil April 2021
  • Hello, Can you explain to me greater what you are referring to, please? Because after clicking on the image from that post, the popup image appears. https://forum.muffingroup.com/betheme/uploads/736/LBK24GW9LIRH.png It would be great if you attach a…
    in Magnific Popup - not work in posts Comment by Phil April 2021
  • Please, go to Betheme -> Theme options -> Responsive -> General, change your logo there and check if the logo is replaced. Thanks
    in Smartphone representation is showing old logo Comment by Phil April 2021
  • You can use the Slider item or create a carousel slider with Slider Revolution plugin, and use the Slider plugin item. https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ https://forum.muffingroup.com/betheme/uploads/861/W…
    in huge gap between elements Comment by Phil April 2021
  • Please, install a fresh copy of Betheme, and then you should be able to register your license key through the dashboard. You do not have to worry that the content on your website will be gone because all data is stored in the database. But you can s…
    in Cracked theme update Comment by Phil April 2021
  • Hello, Sorry, but there is no option to have two columns on mobile devices for now, but we have plans to introduce it to our theme. You must stay tuned for more information/future updates. Best regards
    in mobile two column Comment by Phil April 2021
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we suppor…
    in Leanrdash Login shortcode not working Comment by Phil April 2021
  • Hello, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and your logo should appear. #Top_bar #logo .logo-sticky{    height: 15px!important; } Thanks
    in Sticky Logo is not showing Comment by Phil April 2021
  • Hello, Please, deregister your license key, register it again, and check if this issue still appears. You can also try to turn off all of the plugins and check if it works then. Thanks
    in Problem with prebuilt website Comment by Phil April 2021
  • Hello, Please, go to Betheme -> Theme options -> Global -> General, and check the option Transparent: Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/131/N1QSY1QNMQBD.png Or you can use a Header style that overflow the sli…
    in Full Screen Revolution Slider and BeTheme menu Comment by Phil April 2021
  • I could not find any corrupted links, as you showed before. I searched for your website on Google, and there were no such links as well. Can you tell me where do you take these links from? Please, also try to use YOAST instead of Rank Math SEO. We u…
    in Theme creating thousands of duplicate sites Comment by Phil April 2021
  • Hello, That this because these elements use JavaScript, and JS does not work in tabs. https://forum.muffingroup.com/betheme/uploads/412/WDAI8P2ROA0X.png
    in Tabs with slider Comment by Phil April 2021
  • Do you have any caching plugins? If yes, please, turn them off because they may hold the settings from before changes. Can you also tell me where you are changing these colors, please? Thanks
    in The content was not found in my page from elementor Comment by Phil April 2021
  • Please, install a fresh copy of Betheme, and check if this error still appears. Also, please, ensure that you have the newest version of WP and all your plugins. Thanks
    in Betheme error on PHP 7.3 and 7.4 Comment by Phil April 2021
  • Hello, Please, deregister your license key, register it again, and check if this issue still appears. You can also try to turn off all of the plugins and check if it works then. Thanks
    in Can not get domain name. Comment by Phil April 2021
  • Hello, Please, deregister your license key, register it again, and check if this issue still appears. You can also try to turn off all of the plugins and check if it works then. Thanks
    in Registered but NOT registered Comment by Phil April 2021
  • Hello, Sorry, but it is not really Betheme related question. In that case, you should contact WooCommerce support and ask them about it instead. Thanks
    in Adding new IP addresses to betheme woo commerce shop system Comment by Phil April 2021
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