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Phil

Phil

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Phil
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  • Hello, Please, try to use the Muffin Menu widget instead, and check if it suits you. https://forum.muffingroup.com/betheme/uploads/071/Q2FJUCJEIGD2.png Thanks
    in menu in footer Comment by Phil April 2021
  • 1) The position of the menu in header depend on the grid width. If you decrease it the menu items will come closer to the logo. This setting is placed in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/u…
    in Can't style Main menu Comment by Phil April 2021
  • Can you please disable all caching tools on both main domain and staging, please? Because we still see the old key on your dashboard while in our database we see that the new key is registered. Thanks
    in Broken site Comment by Phil April 2021
  • The Bridge theme is using different parallax plugin than Betheme, and unfortunately, there is not much we can do about it. But I noticed that the doubled image is because of the custom CSS code you are using. https://forum.muffingroup.com/betheme/up…
    in Paralax looks ugly Comment by Phil April 2021
  • Hello, Please, check the following link: https://support.google.com/analytics/answer/1008015?hl=en When you will have the Google Analytics code, place it in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/298/9ED…
    in How to configurate the website with google analytics? Comment by Phil April 2021
  • Sadly there is no other option to achieve that. Only thing that I can recommend you is to resize the background to the resolution where it will be displayed correctly. Best regards
    in Background image shouldn't move Comment by Phil April 2021
  • Hello, I think that the best option will be putting this logo in Slider Revolution, create a slider with these images, and use a header style Below Slider. https://forum.muffingroup.com/betheme/uploads/373/3ZT7I23ORXCX.png Thanks
    in Images slider next to the logo Comment by Phil April 2021
  • Hello, I noticed that you are using a column item with <h5> tag and inline CSS for these headings. https://forum.muffingroup.com/betheme/uploads/678/B7T4BDCNHY3P.png Please, try to add "line-height" attribute to it. https://forum.muf…
    in adjusting line height for mobile device headers... Comment by Phil April 2021
  • Hello, Sorry, but I do not see any issues with your mobile menu. https://forum.muffingroup.com/betheme/uploads/658/LJ06P7A6SK51.png https://forum.muffingroup.com/betheme/uploads/222/H85OKI3VFISM.png Can you describe what is happening in more details…
    in Mobile menu is behind content Comment by Phil April 2021
  • Hello, Can you tell me how did you use the Duplicator plugin step by step, please? Please also, send a link to your website. Notice that only the links from content are migrated, but the links you placed in Theme Options needs to be typed again. Th…
    in Migration from localhost - Problems Comment by Phil April 2021
  • Hello, Can you tell where do you update your plugins, please? In Plugins tab or in Betheme -> Install plugins? Can you send me a screenshot showing this message, please? Thanks
    in Unnable to update Layer Slider and WPBakery Page Builder Comment by Phil April 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Pages created do not show Comment by Phil April 2021
  • If you are using some caching plugins, please, turn them off because they may hold the settings from before update and cause this issue. You can also have enabled some caching tool on your server, and it should be turned off when you are entering ne…
    in Product description stays default Comment by Phil April 2021
  • Hello, You could increase this distance by adding some padding/margin with custom CSS code, but it may destroy the display on your website. In that case you should contact your web developer, and he will surely be able to help you with that. Thanks
    in Increase distances between post previews Comment by Phil April 2021
  • Please, switch the theme to some free theme like Twenty Twenty, and check if this issue persists. If the problem will remain, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themefor…
    in The content was not found in my page from elementor Comment by Phil April 2021
  • Yes, you can use icons in your header. Please, check the following link: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ There you will find an explanation on how to do it. If you do not want to use your own icons, not the one…
    in HTML to Wordpress Comment by Phil April 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. You can find the list of supported plugins on this page, in the sidebar: h…
    in Muffin builder page not saving Comment by Phil April 2021
  • Hello @2qbs, I do not want to misunderstand you. Can you describe in more details your question? What plugin you are talking about? If about our plugin, you do not have to worry because it is still working with our builder. Best regards
    in migrate to https Comment by Phil April 2021
  • Hello @stojakovic, The way you described is one way of adding custom fonts. The second way is to add them via Theme Options. Please, check the following video tutorial about it: https://support.muffingroup.com/video-tutorials/how-to-add-custom-fonts…
    in Adobe fonts Comment by Phil April 2021
  • It is better to open new topic for new issue/question, we can continue here, but you will not about that in the feature. ? Are you able to send me a link to your website? I would like to take a closer look at it. Thanks
    in Turning Timeline Item Horizontal Comment by Phil April 2021
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and there you will find a couple of Header styles with menu under logo. https://forum.muffingroup.com/betheme/uploads/534/G602KBBZV8WC.png You can also use H…
    in Main menu under the logo Comment by Phil April 2021
  • Hello, Please, choose the fixed position for your background image. Notice that it will not work on the iOS. https://forum.muffingroup.com/betheme/uploads/376/5GR7093LGTLK.png Thanks
    in Background image shouldn't move Comment by Phil April 2021
  • I am really sorry, I had already prepared an answer to you, but I did not send it somehow. Please, select the global layer of this slider, click on these arrows, and there you will be able to remove/change them. https://forum.muffingroup.com/betheme…
    in Delete default arrows Comment by Phil April 2021
  • Please, turn off the advanced cache (on both the main domain and staging) because we do not have access to disable that feature. https://forum.muffingroup.com/betheme/uploads/709/G2ZP37LL50LG.png At the moment, your files are hardly cached, and any …
    in Broken site Comment by Phil April 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in License Key does not work Comment by Phil April 2021
  • Hello, a) The breadcrumbs are placed in the Subheader, and if you would like to add them, please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and uncheck the option to hide the Subheader and Breadcrumbs. https://f…
    in Breadcrumb and Wechat icon in muffin header builder Comment by Phil April 2021
  • Please, install the Disable Real MIME Check plugin, and check if this error still appears. https://wordpress.org/plugins/disable-real-mime-check/ Or you can try to upload your .ico via FTP. Thanks
    in License not activating Comment by Phil April 2021
  • Can you make a staging version of your website (use a Duplicator plugin for it) and send us access to it, please? I had some issues while testing your website, and I do not want to break anything. https://forum.muffingroup.com/betheme/uploads/993/LO…
    in Broken site Comment by Phil April 2021
  • Hello, Please, turn off all of the plugins, and check if this option appears. Also, please, tell me what version of WP and Betheme do you have. Thanks
    in Mega Menu Comment by Phil April 2021
  • Your server has low max input vars value. https://forum.muffingroup.com/betheme/uploads/136/BKRU0ARPFVPN.png Please, contact your hosting provider and ask them to increase it to at least 5000. After that check if this issue persist. Thanks
    in Missing part of the site Comment by Phil April 2021
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