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Phil

Phil

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Phil
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  • Hi, I am glad to see that you handled it. If you have any further questions or concerns, please don't hesitate to ask. Best regards
    in Mobile Adjustment for Navigation Bar Comment by Phil July 2025
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Link domain Comment by Phil July 2025
  • Hi, Please go to Betheme -> Theme options -> Responsive -> Header, and activate the sticky option there: https://forum.muffingroup.com/betheme/uploads/511/REFFOXZDXBF7.png Best regards
    in Sticky Header on Mobile with the Cretive Open Menu Comment by Phil July 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Background menu Comment by Phil July 2025
  • Hi, This part is made with the Slider Revolution, so you must use this plugin. https://www.sliderrevolution.com/manual/ If you mean that you want to use media from that slider, see links to images used in that demo: https://www.freepik.com/free-vect…
    in Funfair Theme Assets Comment by Phil July 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Single Post Template and Full Width Background Comment by Phil July 2025
  • Disable your plugins one by one to find the culprit. Thanks
    in "We cannot find popup with inserted ID" Comment by Phil July 2025
  • Hi, Please edit your mobile header and remove the section background. https://forum.muffingroup.com/betheme/uploads/912/WQLOGWEX680U.png Then it will be transparent. Best regards
    in Making Custom Header Transparent Comment by Phil July 2025
  • One of your plugins is the root cause. I disabled all plugins except for the list of supported ones, and the pop-up appeared: https://forum.muffingroup.com/betheme/uploads/447/RLQ1XSP6CNQ0.png https://support.muffingroup.com/documentation/bundled-pl…
    in "We cannot find popup with inserted ID" Comment by Phil July 2025
  • You did not edit this part in your single product template. Edit it, and remove these sections: https://forum.muffingroup.com/betheme/uploads/308/MKRDCI0ICSV5.png Then replace these sections with the Product Content element or the Product Tabs. Bes…
    in Template affected by WOO Tag selection Comment by Phil July 2025
  • Hi, Please do not share your license key on the forum as others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed witho…
    in I cannot register theme Comment by Phil July 2025
  • There was a bug in the theme files. An update that fixes this issue is already available. Best regards
    in WPML blocking Global styles Comment by Phil July 2025
  • Section background has limitations to accept only featured image, suheader, and post header image dynamic data. That is why ACF does not work there. The Dynamid Data pop-up should contain this field, but there seems to be some issue, and it does not…
    in Post template with different section background for each post that is not the featured image Comment by Phil July 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Template affected by WOO Tag selection Comment by Phil July 2025
  • Hi, After you finish working and want to move your website to the final domain, deregister the license key and remove theme files from the old domain. Then you can register it on a new domain. Best regards
    in License Usage for Domain Change (.com.tr to .com) Comment by Phil July 2025
  • 2) Edit your single product template, and change the text for the Add to cart element. https://forum.muffingroup.com/betheme/uploads/489/QMKJWA3BS3AQ.png 3) You can control paddings and margins for the SKU with the following CSS code: .single-produc…
    in Changes in Single Porduct Comment by Phil July 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in "We cannot find popup with inserted ID" Comment by Phil July 2025
  • Hi, No one reported such a problem besides you. Anyway, theme updates do not interfere with the child theme. Best regards
    in Version 28.1.4 Comment by Phil July 2025
  • If the plugin is beyond the list of plugins we support, you should contact the plugin author to locate and resolve your issue. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
    in Shop page and Product template Comment by Phil July 2025
  • Hi, Why do not you use the built-in feature "Header Image" for that? https://forum.muffingroup.com/betheme/uploads/017/FJIIUO719VQC.png To use this field in a template, use the {postmeta:mfn-post-header-bg} dynamic data. Best regards
    in Post template with different section background for each post that is not the featured image Comment by Phil July 2025
  • Did you edit the product (you sent link to) description with BeBuilder? If not, please do it. https://forum.muffingroup.com/betheme/uploads/706/IAL541ZIHIPT.png Best regards
    in Template affected by WOO Tag selection Comment by Phil July 2025
  • Hi, If you are certain that you have purged the cache in the plugin, it may mean that there is still some cache on the server. Please check if you have it active, and if so, purge it. If you are unsure about this, I suggest contacting your hosting p…
    in Site Updates Not Showing After Cache Purge Comment by Phil July 2025
  • Hi, Please do not create duplicate topics: https://forum.muffingroup.com/betheme/discussion/78990/an-error-occured-while-processing-please-check-xhr-in-the-js-console-for-more-information You wrote beyond our working time (during the weekend), so we…
    in Unable to load demo site and no editing function. Comment by Phil July 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Also, go to Betheme -> System Status, and ensure that your server meets their requirements. Thanks
    in An error occured while processing, please check XHR in the JS console for more information Comment by Phil July 2025
  • Hi, Did you do exactly as explained in the following link?: https://support.muffingroup.com/documentation/installation-updates/ Or the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-install-wordpress-theme-2025/ Be…
    in Style Sheet Broken in Wordpress Dashboard Comment by Phil July 2025
  • Hi, Does your pop-up have a condition to be assigned to the entire website, or is it assigned to that page? https://forum.muffingroup.com/betheme/uploads/953/FMU05S0LKXKK.png https://forum.muffingroup.com/betheme/uploads/618/R6GLDQQR4BJ9.png If not,…
    in "We cannot find popup with inserted ID" Comment by Phil July 2025
  • 1) Go to Betheme -> Theme options -> Responsive -> Header, anc change Header height value to zero: https://forum.muffingroup.com/betheme/uploads/858/9X5UKNT9Q9EG.png 2) In the Same location, change the Layout to Default, and check if the re…
    in for any reason in mobile version, menu is not aligned, how can I fix? Comment by Phil July 2025
  • Hello, 1) Go to Betheme -> Theme options -> Translate -> General, and change this text there: https://forum.muffingroup.com/betheme/uploads/996/AZ4WU5R2AS5P.png 2, 3, 4) Please always attach a link to your website so we can check it out. If…
    in Changes in Single Porduct Comment by Phil July 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in want to remove shopping cart button when I hover product image. Comment by Phil July 2025
  • Hi, Try the following CSS code: #Top_bar:not(.is-sticky) .menu li ul{  top: 65%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Submenu too far apart from menu Comment by Phil July 2025
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