Phil
Phil
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- Phil
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Are you editing the shop page or the shop template? You should edit the shop template: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Hi, 1) Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will check what might be the reason. Notice! Please attach a link to this for…
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Hi, 1) Please tell me which option you have selected in Betheme -> Theme options -> Shop -> Products list for "Align to bottom from". https://forum.muffingroup.com/betheme/uploads/718/RGEYUA62NZOG.png 2) Did you set the colors for…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Did you contact your hosting provider? What was their answer? Best regards
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It is an element in the Single Product Template. https://forum.muffingroup.com/betheme/uploads/095/UMN4DU0DBA6Q.png Best regards
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Your Subheader is semi-transparent, and that is why it is happening. If you want us to investigate why height is not applied, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://the…
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The login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/071/QDTKILPGM9EB.png Please resend them, but ensure that they are correct. Best regards
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Hi, There is no option to show filters in the Query Loop. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Sending i…
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I have updated the theme on your website to the newest version, and I do not see the problem with margins/paddings you mentioned. Are there any particular pages with this problem? Regarding the templates, it seems that your server causes it. Please …
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Did you purge the cache after the change? Best regards
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Hi, The Regular Blog element does not have an offset option. However, this option is available in the Query Loops. https://forum.muffingroup.com/betheme/uploads/566/4UMM9FSHG9YZ.png https://youtu.be/maE0FuFIhjQ?si=ZsPCYfIeo3AkXij_ Best regards
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2) You have line-height equal to 100px to the title: https://forum.muffingroup.com/betheme/uploads/049/TCRC95VHMKJB.png Reduce it. 3) Related products is a separate element in the single product template: https://forum.muffingroup.com/betheme/upload…
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The content will display where you put the Product Content or Product Tabs element in the Single product template. Best regards
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So, please edit them, or remove them all and create your own products, and your changes will appear in the Shop element. Best regards
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Hi, Go to Betheme -> Theme options -> Pages -> Under Construction, and choose the Custom page there: https://forum.muffingroup.com/betheme/uploads/630/XK37N65N9R95.png Best regards
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None overwrites the other. If you set the height value in Theme options -> Header & Subheader -> Header, then in this area the featured image displays: https://forum.muffingroup.com/betheme/uploads/467/DTWB9VN4B08D.png https://forum.muffin…
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Please try again now. It should work correctly. Best regards
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Hi, There is a background color assigned to the wrap: https://forum.muffingroup.com/betheme/uploads/741/89TB7V5AYS2A.png Open your product template, edit this wrap, and in the Advanced tab, you will find this background color. Best regards
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Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
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Hi, I just checked that, and it displays correctly for me: https://forum.muffingroup.com/betheme/uploads/839/V7UVJM2RK49K.png Did you try purge the cache? Best regards
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We tried multiple approaches and attempts, but the database is so corrupted because of that plugin that we are not able to fix it on your website. Unfortunately, the only option is to manually recreate those pages. Best regards
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I received your private message, but can you provide more information about why you do not want to update, please? Thanks
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Hi, The image here: https://forum.muffingroup.com/betheme/uploads/024/CZC6N65WDU2Y.png It is a Subheader, so if you want a different one for the post, you should select the Subheader image. To have a different size on mobile display, try the followi…
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You wrote beyond our working time (during the weekend) so we could not answer you. https://forum.muffingroup.com/betheme/discussion/comment/269386#Comment_269386 Can you explain further what you do not see in the product section? Did you edit these …
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Hi, This area is not editable and is hardcoded in the theme files. Parts without icons come from external plugins, and you should contact the plugin regarding this. You can also contact your web developer to adjust it for you. Best regards
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There is no setting for that. Only the whole ToC element can be collapsed. If you would like to see such a feature in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-fo…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this does not help, please send us the WordPress dashboard and FTP access…