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Phil

Phil

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Phil
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  • It seems to be an issue with your child theme. In that case, you should contact your web developer to investigate the source of this issue. Maybe the changes in the child get in conflict with theme files in recent updates. Best regards
    in WPBakery Page Builder Issue Comment by Phil March 2021
  • Hello, If you would like to change the shop's layout and category pages, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, and there you will find all settings to customize it. If you want to change something bey…
    in Add to cart button and price Comment by Phil March 2021
  • Hello, You can try to modify the width of the sidebar. The setting for it is placed in Betheme -> Theme options -> Sidebars. https://forum.muffingroup.com/betheme/uploads/285/5JPUXQPBC0A2.png I do not recommend modifying it with Custom CSS be…
    in Change padding on sidebar Comment by Phil March 2021
  • Please edit these images in some graphic program, remove the blank space above and below them, and replace them. https://forum.muffingroup.com/betheme/uploads/149/KQGC9KL6RAMM.png Thanks
    in adding social menus to top right of navigation bar Comment by Phil March 2021
  • Hello, Did you update the Betheme as well? If not, please, do that and check if the Muffin Builder appears. If you already have the newest theme version, and the problem persists, please, turn off all of the plugins and recheck it. Thanks
    in Muffin builder disappeared Comment by Phil March 2021
  • 1) Please, try to recreate it like this: <p style="color: #fff; font-weight: bold;"> [icon type="icon-right-circled" color="#fff"]Content test<br> [icon type="icon-right-circled" color="#fff&q…
    in Display error p4c_ch Comment by Phil March 2021
  • Please, edit your slider with these buttons, turn on and select the mobile view, and adjust them for the mobile display however you want. https://forum.muffingroup.com/betheme/uploads/624/T9EUC65AU6TU.png Thanks
    in mobile Version Comment by Phil March 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Header Builder hover color and active link color not working on mobile Comment by Phil March 2021
  • Hi, There are many types of featured images in the theme. Here are instructions for changing them: 1. To change the size of the images used in portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. 2.…
    in image gallery - wrong image displayed Comment by Phil March 2021
  • Sorry, but I quite do not understand. Can you describe to me what you want to achieve in more detail, please? It would be great if you attach some example of how you want it to work and look. Thanks
    in Random function NOT working Comment by Phil March 2021
  • Please, try to put this image as the background of the section below instead of putting it as an image. https://forum.muffingroup.com/betheme/uploads/142/UWDUBDMHTA4M.png Thanks
    in White line under seperator in responsive theme Comment by Phil March 2021
  • Can you explain to me greater what do you mean by "layout shift", please? How should it look compared with the current display? Thanks
    in BeTheme - Header loads late Comment by Phil March 2021
  • Please, turn off all of the plugins, and check if the bundled ones appear in this tab. Can you also tell me what is this Managed WordPress for? https://forum.muffingroup.com/betheme/uploads/262/BDY5HU6J3RSK.png Thanks
    in Premium Bundled Plugins not showing Comment by Phil March 2021
  • Hello, Please, check the following video tutorial, and ensure that you do all steps like there: https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/ Also, please, tell me what version of Betheme do you have. Th…
    in Slider Revolution Plugin Error with BETheme Comment by Phil March 2021
  • Please, activate some free theme like Twenty Twenty, and check if this issue appears with that theme too. Also, please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https:…
    in WPBakery Page Builder Issue Comment by Phil March 2021
  • I meant some free themes like exactly Twenty Twenty/Twenty Twenty-one. Thanks for checking it out. Please, try to use the following Code too: .elementor-form .elementor-field-type-submit {  display: block!important; } Thanks
    in The Elementor "Form widget" doesn't line up. Comment by Phil March 2021
  • Hello, Did you solve your issue? Because I have visited your website, and it is responsive. Please, check the following screenshots: https://forum.muffingroup.com/betheme/uploads/606/2OPJZCR27WSJ.png https://forum.muffingroup.com/betheme/uploads/282…
    in Responsive Comment by Phil March 2021
  • To change the "+" icon, you will also have to write Custom CSS Code. Do you need help with it too? Best regards
    in Toggle/Accordion options Comment by Phil March 2021
  • The website's link is always helpful because I do not know what builder you are using, what item you are exactly referring to, and adjust the display of it. Without it, I can only do the blind guessing, and I would not ask you without reason. If you…
    in Countdown Comment by Phil March 2021
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all the requir…
    in Pre-built pages changes freeze after update Comment by Phil March 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Removing title in vimeo embed Comment by Phil March 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in can not update revolution slider plugin and sliders disappeared from the website Comment by Phil March 2021
  • By "turn on the subheader," I meant not to check the option to hide it, and it will appear in both HTML and the visible page content. Moreover, you can notice that on pages with a slider, the subheader does not appear, and you will have to…
    in Headers in betheme event 4 theme don't seem to match betheme SEO recommendation Comment by Phil March 2021
  • Hello, There is a Custom CSS Code that changes the color of these icons to be white, and that is why they seem to be invisible. https://forum.muffingroup.com/betheme/uploads/030/5ETH8E8U4JJ6.png As you can see on the screenshot above, after commenti…
    in our team list social icons disappeared Comment by Phil March 2021
  • Can you send me a screenshot showing how did you create this bar, please? What items were used, and settings. Thanks
    in adding social menus to top right of navigation bar Comment by Phil March 2021
  • https://forum.muffingroup.com/betheme/discussion/comment/196114#Comment_196114 Can you translate to me what this error message means, please? https://forum.muffingroup.com/betheme/discussion/comment/196115#Comment_196115 I cannot send you these pack…
    in I cant install any Bundled premium plugin Comment by Phil March 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Countdown Comment by Phil March 2021
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Mega menu not working Comment by Phil March 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in BeTheme Header Builder doesn't work with Max Mega Menu plugin Comment by Phil March 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Slider Revolution Plugin Not Updating Comment by Phil March 2021
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