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Phil

Phil

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Phil
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  • Hello, The portfolio category cannot be empty to be displayed. If you would like to change that, and also display a message about the empty portfolio category, you will have to modify the theme files. But I cannot help you with it because such custo…
    in Empty Portfolio Category Question Comment by Phil February 2021
  • Please, check the scripts.js file. Thanks
    in page scroll speed Comment by Phil February 2021
  • Hello, 1) If you want to have a social icons on the top too, you can use the Header Builder plugins. To learn more about this tool, please, check the following links: https://support.muffingroup.com/documentation/header-builder/ https://support.muff…
    in adding social menus to top right of navigation bar Comment by Phil February 2021
  • I was talking only about the minifying and caching plugins. Did you checked it without them? Thanks
    in error - Tag meta description Comment by Phil February 2021
  • Hello, Please, contact your hosting provider, and ask them to increase the input time to at least 180s. After that, please, watch the following video tutorial, and import your this demo by followings steps from there: https://support.muffingroup.com…
    in http://ccppa99.com/ Comment by Phil February 2021
  • Hello, Please, check the following links to be sure that you do all steps correctly: https://support.muffingroup.com/documentation/installation-updates/ https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Thanks
    in Installation Not Working Comment by Phil February 2021
  • Hello, Please, import the slider only from one of our pre-built websites, and check if the same issue appears. From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported…
    in Slider Revolution Preview & Live Views Not Consistent Comment by Phil February 2021
  • Hello, Can you explain to me greater what is happening, please? Is there any error message when you try to install that pre-built website? If yes, please, attach a screenshot of this error. Thanks
    in Transport 3 Pre-built website not available Comment by Phil February 2021
  • Hello, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Responsive Comment by Phil February 2021
  • Hello, Please, go to Betheme -> Theme options -> Colors -> Footer, and there you will be abel to change the background and text color of this section. https://forum.muffingroup.com/betheme/uploads/450/GJI0NC9WZA7A.png Thanks
    in Changing title/description inside a Picture item Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if it work correctly then. Moreover, if you are using child theme, please, switch to parent, and check it again. Thanks
    in logo in mobile view Comment by Phil February 2021
  • The picture at the top of this page is placed as first section background not in subheader. If you want to change this image, please, edit this page, click on the options of the first section, and choose your own background. https://forum.muffingrou…
    in subheader image wont change Comment by Phil February 2021
  • Hello, Please, contact your hosting provider again, and ask them to increase the time limit to at least 180s. After that, check if you are able to install the pre-built websites. Thanks
    in Unable to install Pre-Built Website Comment by Phil February 2021
  • Please, go to Betheme -> Theme options -> Global -> General, and uncheck the option Transparent: Top Bar with menu, and check if the slider goes below the header. https://forum.muffingroup.com/betheme/uploads/093/GPX8HQTC11RZ.png Thanks
    in Mobile menu not closing Comment by Phil February 2021
  • Hello, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in How to change the link on menu? Comment by Phil February 2021
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Problem with updating sidebar Comment by Phil February 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please, use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-th…
    in can not update theme and some plugins Comment by Phil February 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Muffin Builder disappeared Comment by Phil February 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Muffin not save change Comment by Phil February 2021
  • Hello, Sorry, but unfortunately, there is no option to change the speed of the scroll. If you would like to see a feature that will allow to control it, please, let us know on the following topic. https://forum.muffingroup.com/betheme/discussion/113…
    in page scroll speed Comment by Phil February 2021
  • Hello, Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Portfolio, and in Single Portfolio Project section turn on the Title. https://forum.muffingroup.com/betheme/uploads/643/LSM34T5O8BGY.png Thanks
    in How to SHOW the TITLE above a single portfolio page Comment by Phil February 2021
  • About the Megamenu: Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have disabled it there. https://forum.muffingroup.com/betheme/uploads/253/6B4C8WGB9IG0.png But can you explain to me greater the thing…
    in Mega menu not working Comment by Phil February 2021
  • Hello, 1) Are you using Muffin Builder? If yes, after putting the chart items side by side in the builder, they should appear in the same way on the page. https://forum.muffingroup.com/betheme/uploads/149/816KUX1NB86A.png https://forum.muffingroup.c…
    in How to place 4 chart items in a row, change color and so on Comment by Phil February 2021
  • Please, try to put the following Code in Betheme -> Theme options -> Custom CSS & JS -> CSS: #Footer h4{    color: red!important; } To hide this icon, please, create a copy of this section in the builder, remove it from one of these sec…
    in Header Images are not displayed anymore (featured images) – urgent! Comment by Phil February 2021
  • A significant amount of plugins activated on this page and on your multisite are not supported with our theme because we did not test them, and we do not know how do they work (supported plugins can be found on the sidebar under the following link: …
    in Error after activating header-builder Comment by Phil February 2021
  • There are two places where you can remove it: globally for the whole website in Betheme -> Theme options -> Header & Subheader -> Subheader, by checking the option Hide: Subheader https://forum.muffingroup.com/betheme/uploads/269/2J0JDQ…
    in Typeform Comment by Phil February 2021
  • Hello, Sorry, but unfortunately, there is no setting to modify the pagination. The only option to change it is to modify the theme files, but we do not provide help with file customization. Best regards
    in About pagination in Blog Page Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and check if it works correctly then. Thanks
    in Problem with updating sidebar Comment by Phil February 2021
  • You can import/export the page builder content with the import/export tool at the bottom of the builder, more details here: https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ You can also use templates to create one …
    in Typeform Comment by Phil February 2021
  • Please, try to increase the z-index value to, for example, 1000. https://forum.muffingroup.com/betheme/uploads/177/F200JLG3JOGQ.png Thanks
    in Google reCAPTCHA lable gets hidden under content Comment by Phil February 2021
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