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Phil

Phil

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Phil
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  • Please, turn off all of the plugins, refresh your cache, and check if this GIF in the image item works then. Also, you did not attach a link to your website. Moreover, as I said before, the Code item is not to execute the script placed inside it but…
    in I can't upload a simple GIF much less insert an iframe through the page builder ... Comment by Phil February 2021
  • Hello, Please, check the following video tutorial to ensure that you made all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/ If you have any other plugins activated, please, turn them off …
    in Unable to Install Plugin Comment by Phil February 2021
  • Hello, Sorry, but unfortunately, there is no option/setting in Betheme to achieve that. You can search for some plugins that will allow it, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in th…
    in Media Grid Comment by Phil February 2021
  • Hello, Sorry, but it is not possible to translate it without WPML String Translation. If you would like to translate it, you will have to use the String translation. Best regards
    in Translate copyright footer without WPML String Translation Comment by Phil February 2021
  • Please, go to Slider Revolution, and click on edit (pencil icon) on the slider that was installed while importing this pre-built website. https://forum.muffingroup.com/betheme/uploads/137/GCVUC50TAKUF.png To learn more about this plugin, please, che…
    in Where i edit homepage / landing page of prebuilt template? Comment by Phil February 2021
  • Please, turn off all of the plugins except Header Builder, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and check if it works then. Thanks
    in Header Builder Menu issue Comment by Phil February 2021
  • I was thinking about a web developer ? Sorry for the mistake, but I am glad that you sorted it out. Best regards
    in icon link Comment by Phil February 2021
  • Hello, If you would like to change the size of numbers in Counter, you will have to create and use Custom CSS Code and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with it, please, let me know, but it w…
    in Change size of Numbers in Counter Comment by Phil February 2021
  • I scaled your website, but I could not reach to notice this issue. https://forum.muffingroup.com/betheme/uploads/872/01H0GQFKC95P.png https://forum.muffingroup.com/betheme/uploads/762/K9P0L6YBMI9C.png Please, check if this issue appears if you turn …
    in Blinking divider Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and check if everything works then. Thanks
    in Mobile menu not closing Comment by Phil February 2021
  • Did you send this message thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact? Because we did not get any message from you yet. If you used this contact form and you did not get any message back on you…
    in Mega menu not working Comment by Phil February 2021
  • I tested it on chrome too, but it loads the fonts on the first visit too. https://forum.muffingroup.com/betheme/uploads/966/LLQS0OG62U2G.png Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Thanks
    in Font not working at start. Comment by Phil February 2021
  • Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS: .story_box img{    opacity: 1!important; } Thanks
    in Remove hover effect at story box Comment by Phil February 2021
  • Hello, Can you explain to me greater what do you mean by that you cannot edit the landing page? Please, send me a screenshot of it. Also, please, tell me what builder you are using to edit this page. Thanks
    in Where i edit homepage / landing page of prebuilt template? Comment by Phil February 2021
  • Hello, You can get rid of this line by creating and using Custom CSS Code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with that? Best regards
    in Sidebar lines Comment by Phil February 2021
  • Hello, There is an option to change this icon there, but you will have to modify the theme files, but we do not provide help with theme customization. In that case, you should contact your web developer, and he will surely be able to help you with t…
    in icon link Comment by Phil February 2021
  • Please attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us t…
    in I can't upload a simple GIF much less insert an iframe through the page builder ... Comment by Phil February 2021
  • To update the Header Builder, head to Betheme -> Install plugins, and there you will be able to update it. Thanks
    in Error after activating header-builder Comment by Phil February 2021
  • Hello, On what browser you have this issue? I have tested your website with Chrome and Firefox and did not notice any blinking. Can you also send me a screenshot pointing to which divider you are talking about, please? Thanks
    in Blinking divider Comment by Phil February 2021
  • That is great that you sorted it out. ? If you have any further questions or problems, feel free to ask. Best regards
    in Mobile Hamburger menu colors not showing correctly Comment by Phil February 2021
  • I have created a slider with this image you used as background, and put it on the new page MuffTest, switched a theme to Twenty Twenty, and it did not work too. So it does not seem to be an issue with Betheme. Please, contact your hosting provider, …
    in İmage not showing Comment by Phil February 2021
  • Hello, Please, go to Betheme -> Theme options -> Colors -> General, and check if you have selected option -Custom Skin-. https://forum.muffingroup.com/betheme/uploads/122/DKL1KPYPRPT3.png If you already have this option selected, please, tu…
    in Static CSS Comment by Phil February 2021
  • Hello, Did you solve your issue? I have been on your website, and I cannot see this black tab. https://forum.muffingroup.com/betheme/uploads/178/3L8Z3L4WU0W4.png Can you tell me on what browser you have this issue? Have you tested it on another devi…
    in Odd black background in navigation Comment by Phil February 2021
  • Hello, Did you solve your issue? Because I have visited your website, and "Great Vibes" loaded on my first visit. https://forum.muffingroup.com/betheme/uploads/440/YEBSVMFCGFKB.png Can you tell me on what browser you have this issue? Have…
    in Font not working at start. Comment by Phil February 2021
  • You have turned on Under Construction, and I was not able to check this link. https://forum.muffingroup.com/betheme/uploads/641/8RPXAAZNK60F.png Can you turn it off for a while so that I could take a closer look at it, please? Thanks
    in Next page button is not showing woocommerce Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and check if it works correctly then. Thanks
    in Weird Scaling Issue Comment by Phil February 2021
  • I am glad that your issues are resolved. If you have any further questions, feel free to ask. Thanks
    in Unwanted changes to headers Comment by Phil February 2021
  • Hello @nikoskalatzis, Sorry, but there is no option to control the number of clients that will be displayed. If you would like to see a setting to modify it, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussio…
    in Clients Slider Comment by Phil February 2021
  • Hello, The other plugin for sliders available in bundled plugin with our theme is Layer Slider. If you would like to install it, head to Betheme -> Install Plugins. https://forum.muffingroup.com/betheme/uploads/312/N2QTWK3GHYWM.png Thanks
    in Slider Comment by Phil February 2021
  • Hello, Do you want to remove the hamburger menu completely or replace it with something else? If you want to remove it, you can achieve that by using the Header Builder plugin or creating and using Custom CSS Code. Thanks
    in Removing Hamburger menu from mobile Comment by Phil February 2021
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