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Phil

Phil

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Phil
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  • Hello, Please, try to register your license key in the dashboard where you want to have Betheme activated. Check the following link, and follow the steps from there. https://support.muffingroup.com/documentation/installation-updates/#theme-registrat…
    in De-registered licence key on staging site and cannot now re-register on live site Comment by Phil February 2021
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
    in License key Slider Revolution Comment by Phil February 2021
  • Hello @BinaryBrewCreative, Please, be sure that your version of Betheme is above 21.9.4 because an issue with the sticky header was fixed in version 21.9.5. Thanks
    in Sticky Header No Longer Working Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provid…
    in information box Comment by Phil February 2021
  • Hello, You can rearrange the display of the content on your website using the Responsive Visibility option that can be found in the section option. https://forum.muffingroup.com/betheme/uploads/868/3Z3CM1T7ADB8.png Just make two similar sections, an…
    in How to make the site look good on mobile Comment by Phil February 2021
  • Hello, Please, go to Betheme -> Theme options -> SEO, and there you will find the section where you can add your Facebook Pixel code. https://forum.muffingroup.com/betheme/uploads/231/RG89TRUL2TNP.png Thanks
    in Instructions on Setting up Facebook Pixel Comment by Phil February 2021
  • Hello, Did you solve your issue? Because I have visited your website, and the video seems to work correctly. https://forum.muffingroup.com/betheme/uploads/570/LA1NQVZCO6ZW.png Thanks
    in Revolution sliver video not working Comment by Phil February 2021
  • I think that the best option will be creating a page for each discipline with blog items and in item options selected for that discipline. News and categories will be subcategories for each discipline and discipline referee, coach, etc., as posts in…
    in Private message Comment by Phil February 2021
  • Hello, Please, put the following CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woocommerce .products .product .desc{    background: transparent!important; } Thanks
    in I can't find the option to make the product title background transparent Comment by Phil February 2021
  • Hello, That is because you do not have the newest version of Betheme, and this issue was fixed in version 21.9.5. https://forum.muffingroup.com/betheme/uploads/802/ODDJBDK6Z9WS.png Please, update it and check if this issue still appears. Thanks
    in Sticky active Comment by Phil February 2021
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Load more Comment by Phil February 2021
  • Oh, sorry, my bad. To change the title, you will have to create and use Custom CSS Code. If you need help with it, please, let me know, but I will need a link to your website. Thanks
    in title font size how it works Comment by Phil February 2021
  • Hello, It seems to be an issue with Betheme. We are investigating the source of the problem, and we will fix it as soon as possible. Thanks
    in Issues with BeTheme version 21.9.9 Comment by Phil February 2021
  • Hello, If you want to change the font size of the content in the How it works item, you can use simple inline CSS inside of it. https://forum.muffingroup.com/betheme/uploads/599/MTXCF95Z6TAB.png Thanks
    in title font size how it works Comment by Phil February 2021
  • Are you able to write it down here on this topic, please? It will be faster and without intermediaries between us. As soon as we finish, I will delete your message or the whole topic. Thanks
    in Private message Comment by Phil February 2021
  • Hello, This widget takes its color from Betheme -> Theme options -> Colors -> Content: Theme | color. But changing the color there will change the color of other elements too, and if you would like to change it only for the widget, you will…
    in Widget background color on product category Comment by Phil February 2021
  • Hello, Unfortunately, there is no option to change that with theme options. To change that, you would have to modify the theme files. Best regards
    in Client Image size Comment by Phil February 2021
  • I have tested it, and it seems to be an issue with Betheme. We will take a closer look at it, and we will fix it as soon as possible. Thanks
    in Offer Sliders Comment by Phil February 2021
  • Please, put the following CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Action_bar{    background-color: #000!important; } But can you explain what you mean by "appr. 70%", please? Thanks
    in can´t set any background colors Comment by Phil February 2021
  • You had selected Scene Layout Type, and that is why your sliders did switch between each other. After changing it to Slider, they start to work as you wanted. https://forum.muffingroup.com/betheme/uploads/825/B3AFDBBNYIIJ.png Best regards
    in Slide transitions (revo slider) Comment by Phil February 2021
  • Your login credentials will not help me because, from this error message, I can see that you need to contact your hosting provider and ask them to give you permission to access these files. Thanks
    in Update failing Comment by Phil February 2021
  • I am not sure if I am getting this right. If you want to install and use Developer 4, you can go ahead because this demo was created with Elementor. You can use Elementor, but I do not recommend mixing two different builders on one website. Best re…
    in Add Elementor to a site Comment by Phil February 2021
  • Hello, No, you should not worry about the new WP update and Betheme. Before every new version of WP, we are testing it with our theme and make it compatible if any modifications are required. Best regards
    in WordPress 5.7 Release in March Comment by Phil February 2021
  • I am glad that you found the solution to your issue. ? If there is anything else I could help you with, feel free to ask. Thanks
    in sticky logo doesn't appear update Comment by Phil February 2021
  • You can add some bottom padding to the subheader, so your text will be in the middle. https://forum.muffingroup.com/betheme/uploads/282/DW6TAVNU3AD8.png Thanks
    in Text of breadcrumbs should be in the middle of the space for it Comment by Phil February 2021
  • Hello, Sorry, but I quite do not understand. Can you explain to me greater what you want to achieve, please? Are you able to give me some example website, or do the screenshot with a description of how it should work/look? Thanks
    in Switcher WPML Comment by Phil February 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ You can also try to turn off all of the…
    in Can't update any of pages, pages using Muffin Builder. Comment by Phil February 2021
  • You can edit the theme files if you want, but we do not provide help with files customization. If you do not want to broke your theme, I suggest using a child theme for such modifications: https://support.muffingroup.com/documentation/installation-…
    in Superindex Comment by Phil February 2021
  • That is great that you resolved your issue! ? Is there anything else I could help you with? Thanks
    in Content getting deleted upon page save Comment by Phil February 2021
  • These links are placed in Footer widgets. Please, check the following video tutorial about how to manage them. https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Thanks
    in Footer link for direct to muffin page Comment by Phil February 2021
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