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Phil

Phil

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Phil
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  • Hello, Can you describe your issue greater to me, please? Because I have visited your website, and I was able to navigate between the pages: https://forum.muffingroup.com/betheme/uploads/004/5XM0OO1W99D0.png If it is not what you are referring to, p…
    in Next page button is not showing woocommerce Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins except the ones required for that demo, and try to install it then. https://forum.muffingroup.com/betheme/uploads/461/UF4KWYUQQQLG.png Do you have the newest version of Betheme (21.9.9)? If not, please, upd…
    in after update the theme prebuild website not installing. Comment by Phil February 2021
  • Hello @creativepassion, Please, turn off all of the plugins, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and check if it works then. Thanks
    in Wrong order of added items Comment by Phil February 2021
  • I know that you said that you are not using any additional plugins, but please turn all of them anyway, refresh your cache, and check if it works then. Moreover, if you are using a child theme, please, switch to parent, and check if it works then. …
    in Load more Comment by Phil February 2021
  • Hello, I have visited your website, and I do not see these boxes. https://forum.muffingroup.com/betheme/uploads/981/WW32F76XO7WF.png It is on the home page of your website? Thanks
    in Offer Sliders Comment by Phil February 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we s…
    in Issue with Mailchimp form alignment Comment by Phil February 2021
  • Hello, Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .wc-block-components-payment-method-icon{    width: 50px!important;    height: 40px!important; } Thanks
    in Payment icons size (credit card) Comment by Phil February 2021
  • Hello, I am not Pablo, but can you explain to me what is "scenario", please? Thanks
    in Private message Comment by Phil February 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Problem with updating BeTheme and Slider Revolution stoped working Comment by Phil February 2021
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue still appears. If this will not help, please, turn off all of the plugins, and check it then. Thanks
    in Subheader Hide not working Comment by Phil February 2021
  • Sorry, but sadly, it is not possible to achieve that. As a workaround, you can turn on the Action Bar, check the option to show it above the header, and put these icons in the slogan field, but they will appear above the logo. https://forum.muffingr…
    in Header Builder Comment by Phil February 2021
  • Hi, What you are referring to is the action button. Please go to theme options -> header & subheader -> extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu it…
    in How to remove 'Buy now' button (header of page) Pre-built website 'Agency4' Comment by Phil February 2021
  • I cannot recommend any other plugins other than the ones listed on the link above, and as you will notice, there are no plugins to improve the mobile speed. But you can check the following link about speeding up your website in general: https://supp…
    in The author stylesheet Comment by Phil February 2021
  • Hello, To achieve that, you will have to use some third-party plugin or modify the Contact Form 7 files. But we support only basic CF7, and we do not help with file customization. Best regards
    in Contact Form: link country with province Comment by Phil February 2021
  • Hello, All settings referring to breadcrumbs are placed in Betheme -> Theme options -> Header & Subheader -> Subheader, and there you should find the options to manage them. https://forum.muffingroup.com/betheme/uploads/326/T6OCIQUPSCA5…
    in Text of breadcrumbs should be in the middle of the space for it Comment by Phil February 2021
  • Sorry, but if this is not working for you, then there is no other option to achieve that. As a workaround for that, I can recommend editing this image in some graphic program and adding the text with this symbol directly on image. Thanks
    in Superindex Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Footer link for direct to muffin page Comment by Phil February 2021
  • Hello, You should add an attribute target="_blank" in that shortcode. Please, check the following link with example button shortcode: https://themes.muffingroup.com/be/theme/shortcodes/typography/#buttons. Thanks
    in Button open blank page Comment by Phil February 2021
  • Hi, Please, add an ID to the table and put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #footerTable td{    border: none; } https://forum.muffingroup.com/betheme/uploads/701/N1UDSNXRYJS5.png https…
    in Hide table border in footer Comment by Phil February 2021
  • Hello, If your website was already created with one builder, we do not recommend mixing it with another because it can cause unpredictable issues. Thanks
    in Add Elementor to a site Comment by Phil February 2021
  • Oh, sorry, I thought that you used some third-party plugin. Please, switch Betheme to some default theme like twenty-twenty, and check if it works then. Thanks
    in RRSS pluggin Comment by Phil February 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Slide transitions (revo slider) Comment by Phil February 2021
  • Hello, Sorry, but unfortunately, there is no option to achieve that in Betheme. But if you would like to see such a feature in our theme, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestio…
    in Pop up triggered by scrolling Comment by Phil February 2021
  • Hello, In Add menu items section, you should have a tab named Product categories, especially for the shop. https://forum.muffingroup.com/betheme/uploads/744/EBYU10HUDKGP.png Please, turn off all of the plugins, except basic WooCommerce, and check if…
    in Menu for my products Comment by Phil February 2021
  • Are you sure that you have tested another logo? I downloaded it and set it as a sticky logo, and this is what is happening: https://forum.muffingroup.com/betheme/uploads/006/TAOUILG0KDJP.png https://forum.muffingroup.com/betheme/uploads/877/FDHC3GC9…
    in sticky logo doesn't appear update Comment by Phil February 2021
  • Hello, The background of the Action Bar is not working because you are using a transparent header. If you would like to have a background on the Action Bar only, you will have to use Custom CSS Code, and I can help you with writing one, but I will n…
    in can´t set any background colors Comment by Phil February 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also, please, tell me what version of B…
    in BeThemes/Muffin Builder and WPBakery Compatibility Comment by Phil February 2021
  • Hello, 1) There are no templates because you need to create them first. We do not make any ready-to-use templates. Please, check the following link about the templates: https://support.muffingroup.com/documentation/templates/ 2) Can you tell me what…
    in Muffin Builder Templates Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins, select your mobile logo once again, resave theme options, refresh your cache, and check if this issue still appears. https://forum.muffingroup.com/betheme/uploads/329/V19TYC75EUKP.png Moreover, if you are …
    in Logo not displaying Comment by Phil February 2021
  • Hello, To change the color of the buttons, please, go to Betheme -> Theme options -> Global -> Buttons, and there you will be able to change that. If you would like to have more control over your button, you can choose the custom button and…
    in Cannot find how to change the colour of text on buttons Comment by Phil February 2021
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