Phil
Phil
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- Phil
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Comments
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Hi, To change the size of the images used in portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images wi…
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Hello, If you are changing your menu colors in Betheme -> Theme options -> Colors -> Menu, and it is not working, please, go to Betheme -> Theme options -> Colors -> General, and be sure that you have selected Custom Skin from the …
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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No, that will be no issue. Just remember to deregister your license key before the migration. If you want to use a plugin to migrate your website, I recommend using Duplicator because we used it many times, and we had no issues with it. https://word…
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When you create a slider and select it on your website, it will automatically be behind the navigation, as I showed you in the previous message. If you want to have a fully visible slider, you need to use a transparent header. Please, check the foll…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
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This plugin needs to be deactivated too, mainly because we did not test this plugin with the theme, and it may cause this issue. Be aware that our policy states that we do not support third-party plugins or custom code. You can find the list of supp…
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You can register unlimited subdomains with one license key, as long as the main domain is registered under the same key. This also applies to subfolders on localhost installations. Please deregister your license from all domains using the tool I men…
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Hello, Please check the following links. There you will find all the required information about managing Header and Footer. https://support.muffingroup.com/documentation/theme-options-header-subheader/#header-header https://support.muffingroup.com/d…
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Hello, 1) You cannot edit this pre-built website because it was created with Muffin Builder, and it is impossible to edit content from one builder with another. If you would like to use Elementor, you will have to create your pages from scratch or u…
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Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue still appears. Thanks
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Hello, To change the line-height for post titles, you will have to change the heading of it in Betheme -> Theme options -> Blog, Portfolio & Shop -> General, in the Title tag dropdown menu, and after that, changing the line-height in Fo…
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Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and check if it works then. Thanks
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Sorry, but according to Envato's policy, we cannot recommend any hosting. Unfortunately, in that case, my hands are tied, and I cannot help with that. ? You will have to find it on your own. Best regards
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Hello @SportyKleve, Sorry, but we did not add such a feature yet. If you want to see it in future updates, please, let us know on the following topic, so we will not miss this idea. https://forum.muffingroup.com/betheme/discussion/113/your-suggestio…
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Hello, Sorry, but we do not have such a feature in our Betheme. But, if you want to see it in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we s…
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Hello, Unfortunately, it is not possible to achieve that using Header Builder. If you would like to have a hamburger menu on the Desktop display too, you will have to turn off this plugin and select Layout style Simple or Empty: Subpage without Head…
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Hello, Betheme is using basic WP searching functionality, and we did not interfere in it. If you would like to change it, you will have to modify the WP files or use some third-party plugin. Best regards
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It seems to be an issue with your logo. I have put another SVG logo in Sticky Header Logo section, and it worked. Please, check it out by yourself by putting there another SVG logo. Thanks
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Then, please, check the index.php file instead. Thanks
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Please, check the file theme-options.php. If changing read more text there will not help that means you have a broken database, and the only way to fix that will be migrating your website again with a Duplicator plugin. Thanks
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To update this plugin, please, go to Betheme -> Install plugins. Check the following tutorial video about updating bundled plugins: https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/ Thanks
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Hello, Please, check if you have the Auto Rotate option turned on in Module general options -> General. Also, you can try to modify the Slide Duration in Defaults. https://forum.muffingroup.com/betheme/uploads/130/H5K81VDGFJ46.png https://forum.m…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we …
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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If you tested the slider from the Video 3 demo, and it did not work, it can mean that there is some issue with Slider Revolution plugin. Do you have the newest version of SR? If not, please, update it. Please, try to turn off all of the plugins and …
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Sorry, but without changing the Master value, this issue will still persist. The only options I can recommend to you if your hosting provider cannot increase this value is to change your hosting or shorten the content on your whole website. Without …