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Phil

Phil

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Phil
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  • Hello, Sorry, but we provide this support in English only. Can you rewrite your message in English, please? I hope that you understand ? Best regards
  • I tried to install one demo, and it did not work, but I was able to install another lighter one. So increasing time limit helped but not completely. You should contact your hosting provider once again, and ask them to increase this value to at least…
  • Hello, If you want to add pages in the dropdown, you need to add these pages as sub-items. Please, check the following screenshot for better understanding. https://forum.muffingroup.com/betheme/uploads/571/GYOCM0GYV3GP.png Thanks
  • Please share with us your PHPINFO file, it's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
    in Menu- Comment by Phil February 2021
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue still appears. Thanks
  • Hello, Can you tell me on what device and browser(and version of it) do you have this issue, please? I have tested your website on Chrome and Firefox, and I cannot see any flickering. You can also turn off all of the plugins, refresh your cache, and…
  • If you have any further help, please, let me know. Thanks
  • Hello, 1) You cannot edit the content of the Transport 3 because this demo was created with Muffin Builder, and it is impossible to modify the content created in one builder with another. If you would like to use Elementor, you need to install a pre…
  • Please send us WordPress dashboard access privately thru the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. If yo…
  • Hello, If you would like to customize the display of your buttons, please, go to Betheme -> Theme options -> Global -> Buttons, there you will be able to change your buttons. https://forum.muffingroup.com/betheme/uploads/788/DPCYCSP9YA16.pn…
  • Sorry, but unfortunately we do not support any plugin with such functionality. You will have to test some third party plugin that will work with our theme. Best regards
  • Hello, If you want to use an anchor link that will head to a certain point on another page you just need to create a custom ID and link it to it in the Link section of Helper item. https://forum.muffingroup.com/betheme/uploads/049/2CNRU7DW9TX7.png h…
  • Hello, Sorry, but unfortunately there is no option or setting to turn off the scrollbar. If you would like to achieve that, you will have to modify the theme files, but we do not provide help with such customization. Best regards
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
  • Hello, Are you able to edit your page with elementor when you open the backend of your page? https://forum.muffingroup.com/betheme/uploads/644/RWLYTWBICKWK.png Can you tell me what version of Betheme and Elementor do you have, pelase? Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
  • Hello, Did you try to set Depth of your menu? If not, please, try to set it there, and check if it works then. https://forum.muffingroup.com/betheme/uploads/857/9VLCZVWTJTLR.png Can you also send me a screenshot showing your menu in the widget, plea…
  • Please, try to use the following CSS Code instead: .woocommerce .woocommerce-variation-price .price del{   font-size: 20px!important;   color: blue!important; } Thanks
  • Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provid…
    in Images Comment by Phil February 2021
  • Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provid…
  • Hello, Please, turn off all of the plugins, and try to update your theme then. Did you make any modifications in theme files? Best regards
  • Do you have the newest version of Betheme? If not, please, update it and check if this issue still appears. Also, you can try to disable all of the plugins, and check if it works then. Thanks
  • 1) The device with the oldest android version I can check your website is Galaxy Note 4 (android 4.4), and I cannot see any issues with the slider. Can you import another slider and check if it works with it, please? From version 20, we have introdu…
  • Please, try the following CSS Code: .woocommerce del span.woocommerce-Price-amount.amount{    font-size: 20px!important; } Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
  • I noticed that you could install a pre-built website in parts, but not when installing it whole at one time. This issue appears probably because of the low time limit on your server. Please, contact your hosting provider to increase the time limit a…
  • That is right, but remember to set one section for desktop and one section only for mobiles. Thanks
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
  • Hello, Can you share with us your PHPINFO file anyway, please? If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also, please, turn off all of the plugins, and check if …
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