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Phil

Phil

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Phil
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  • Can you tell me on what page do you have this product? Because I cannot see "crossed out" price anywhere on your website. Thanks
  • 1) Are you able to update the chrome on your device and check if this issue still appears, please? 2) These gaps are because that you are using multiple widgets. If you would like to get rid of these spaces, you will have to join these widgets' con…
  • Please, try to put this image in Image item, and select option Stretch: Yes, on ultrawide screens only > 1920px, and check Full Width in section option. https://forum.muffingroup.com/betheme/uploads/489/F233Y7JSHSOH.png https://forum.muffingroup.…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • If you were using different theme before, the best option now will be creating new WordPress instance, activate Betheme there, and creating your website on fresh installation because it will be hard to make work every functionality from previous the…
  • Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Ite…
  • 1) I have tested your website on device with android 4.4 on chrome browser, and it looks like on the desktop display. Can you tell me what device you used, please? 2) Can you describe to me greater what is the issue, please? Because I have visited y…
  • The number you put there is not the number of post that will display at one time, but the number of posts at all in this slider. So this item will show only as many posts as will fit on the screen. Thanks
    in Slider Comment by Phil February 2021
  • Hello, If you want to remove the margins/padding only on mobile view, please, duplicate your sections, use Responsive Visibility option, and remove them on mobile view. https://forum.muffingroup.com/betheme/uploads/274/7BEZSGF4X28E.png https://forum…
  • Hello, Please, put the following Custom CSS Codes in Custom | CSS section in the page options. https://forum.muffingroup.com/betheme/uploads/253/JTGYXWPWJANN.png On the first page: .blog-teaser .teaser-wrapper .post{  border: solid #ff246c 2px; } On…
  • Hello, I noticed that you have old version of Betheme. Please, update it, and check if these issues still appears. Thanks
  • Please, try the following CSS Code: .hr_dots{    padding-right: 3%!important; } Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Please, edit the page that contain this image, open the section options, remove the Padding | Top and Padding | Bottom, select Columns | remove vertical margin, and check if these gaps still appears. https://forum.muffingroup.com/betheme/uploads/240…
  • Hello, All informations about modifying and customizing your Footer can be found under the following links: https://support.muffingroup.com/documentation/theme-options-footer/ https://support.muffingroup.com/video-tutorials/how-to-customize-the-foot…
  • Please, try the following CSS Code: .offer .slider_pagination, .offer .slick-arrow{    width: 70px!important;    height: 60px!important; } Thanks
  • Please, try the following CSS Code: .tabs_wrapper li a{    line-height: 30px!important; } Thanks
  • If you want to use it only on one page, you can put this code in Custom | CSS section in page options, but if you would like it to affect your whole website put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. .accordion .quest…
  • Hello, The only option to achieve that is to create unique category for each of the portfolio item, and in Portfolio Slider select every category except the current item. https://forum.muffingroup.com/betheme/uploads/144/FQIY1797B7O8.png https://fo…
  • Hello, Does this error appear when you select other slider? Please, try to import the slider only and test if it works with another slider. From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built we…
  • Hi, Do you want to change the font size and family only the circled price from your screenshot? Because I could not find it on your website. But if you want to change the font family of the whole price, you need to modify the previous code to have t…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • To make this icon linkable you need to put it between <a> tag. It should look like this: <a href=#link_to_instagram><i style="font-size:30px;" class="icon-instagram"></i></a> Thanks
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue still appears. Thanks
  • Hello @Yourpresence2020, If you would like to have different menu for mobile devices, please, go to Betheme -> Theme options -> Responsive -> Header, and choose your Menu from dropdown menu. https://forum.muffingroup.com/betheme/uploads/751…
  • Hello, Are you using WPBakery on that page too? Because I can see only Muffin Builder. Did you maybe used Builder >> SEO option? https://forum.muffingroup.com/betheme/uploads/654/9CM0OGER4T7M.png Remember to avoid using two builders on one web…
  • Hello, There is no option to arrange the accordion horizontally, but you can use Tabs item instead. https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#tabs If you want to change this color you will have to create Custom CSS Code. If…
  • Did you reset the database before the pre-built website installation? https://forum.muffingroup.com/betheme/uploads/128/F32P0XQKU5ZC.png If not, please, do that, and check if you are able to install this demo. Thanks
  • After looking at your PHPINFO file everything seem to be alright there. But after taking a second look at your page, I noticed that you have an HTML error there. https://forum.muffingroup.com/betheme/uploads/453/7GRPZPIQTYM5.png Please, get rid of i…
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