Phil
Phil
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
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Sorry, but this is not PHPINFO file, but screenshot of your System Status, and I do not need it. Please, do the steps from the link from my previous message. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ For now we do not n…
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Hello, Is there any error message while you are trying to install the pre-built website? If yes, please, send a screenshot of this error. Please, also check the following video tutorial to be sure that you made everything correctly. https://support.…
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It is not really Betheme related problem, and in that case you should contact your webdeveloper. He should be able to help you with all SEO settings. Best regards
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You can put this text between <p> tag or just use <br> at the end of it. https://forum.muffingroup.com/betheme/uploads/498/UAQKB5JUDN42.png Thanks
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Hello, Can you tell me how did you create your multisite? You used some plugin to create it? Thanks
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Please share with us your PHPINFO file, it's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Please, do a backup of your website using Duplicator plugin, and try to uninstall and install the WPBakery. https://wordpress.org/plugins/duplicator/ Thanks
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Hello, If you are talking about this white space below your header, then it comes from the slider. https://forum.muffingroup.com/betheme/uploads/423/Y6IMLIQ0TQZL.png To get rid of it, you should modify the display of this slider. If this is not what…
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Hello, To know how to create, and customize your shop page, please, check the following links: https://support.muffingroup.com/documentation/shop-creation/ https://support.muffingroup.com/documentation/theme-options-blog-portfolio-shop/#bps-shop htt…
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Hello, If you want to put some padding on the right of the text, you can use simple inline CSS in your offers. Please, check the following screenshot for better understanding. https://forum.muffingroup.com/betheme/uploads/853/TW5AIP8XYWYQ.png Thanks
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Hello, To increase the space between the lines, you will have to create and use Custom CSS Code. If you want to use it only on one page, you can put this code in Custom | CSS section in page options, but if you would like it to affect your whole web…
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Hello, If you would like to change the size of this button you will have to create and use Custom CSS Code, and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. You can set a time to change between the slides in Betheme -&g…
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Hello, Betheme does not have the option to be updated automatically, and it needs to be updated manually. Can you send me a screenshot with that error message, please? Also, please, turn off all of the plugins and update WPB and SR with other plugin…
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As you will notice on the following screenshot, you have a low max input vars value. https://forum.muffingroup.com/betheme/uploads/689/WLV80CUY4L7B.png Please, contact your hosting provider to increase it to at least 5000. After that, your issue wil…
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Hello, Please, turn off all of the plugins, refresh your cache, resave theme options, and check if it change then. Also, if you have some caching tool on your server, please, turn it off and do the steps above. Thanks
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Hello, Please, try to use simple inline CSS instead, and check if the result suits you. <i style="font-size:30px;" class="icon-instagram"></i> https://forum.muffingroup.com/betheme/uploads/609/SBHVQZCU4R4W.png Thanks
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Hello, Please, turn off all of the plugins except the required ones for that pre-built website, and check if this error still apperas. Thanks
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Hello, Did you use Betheme to create that website? What builder you used to create your pages? Please, check if this issue appear if you disable all of the plugins. Thanks
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Hello @E2Ucom, If you are using Muffin Builder, you can add a image using Image item. https://forum.muffingroup.com/betheme/uploads/651/RPPSZ72VAF8D.png Other Builders has option to add an image from WP Media too. If this is not what you want to ach…
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Hello, Can you explain your issue greater to me, please? I have visited your website, and these are the last images on this page: https://forum.muffingroup.com/betheme/uploads/993/3MHECNKC8N1H.png It would be great if you attach a screenshot showing…
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If you want to update the WPBakery you need to have activated license key on that domain. So, if you are getting message that your purchase code is already used, you need to remove code from that website, using our API tool. If you are having troubl…
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Hello, Please, edit the page that has this line, from Slider | Revolution Slider dropdwon select --Select--, and click on update button. https://forum.muffingroup.com/betheme/uploads/764/DC20DOC0862Q.png If after that this text will still appear, pl…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still persists. Also, if you are using child theme, please, switch to parent and check if it works then. Thanks
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Hello, Please, check the following link:https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/ There you will find all items that have expand functionality, and you can choose the one that suits you most. Thanks
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My apologies, for that late respond. We were investigating the source of this issue, but we could not find where this problem lays because it works on our computers and everything seem to be alright in theme files. Please send us WordPress dashboard…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello, Sorry, but there is no option/setting to achieve that with basic Elementor. You will have to use some third party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: …
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Sorry, but we do not provide that kind of support. We need to handle it here. This issue appears only when you are logged in WP or in incognito mode too? Best regards