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Phil

Phil

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Phil
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  • Hello, Can you ask your server company how this error is related to Betheme, please? Moreover, did you notice any issues while using your website? Thanks
  • Hello, You probably set something wrong while creating your slider. I can recommend you check the official Slider Revolution manual and the following video tutorial: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ https://www.youtube…
  • Please, turn off all of the plugins, and check if this issue still appears. If this will not help then it means that probably this very old version of Betheme is causing this issue, and it need to be updated. If you are afraid of losing something fr…
  • Hello, Can you describe to me greater what you want to achieve, please? It would be great if you attach some example showing how it should look. Thanks
  • Hello, If you want to get the psd for that pre-built website, please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in color Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Also, if you are using child theme, please, switch to parent, and check if it works then. Thanks
  • Hello, Can you tell me how did you migrate your webiste, please? You used some plugin for that? Also, please, try to create your sidebar from scratch, by following this video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-si…
  • Sorry, but as @Pablo said, we do not help with WP/Betheme customization, but please check the following link: https://wpkraken.io/?ref=muffingroup, there you will find people that will be able to help you. Best regards
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Sorry, but I quite do not understand. In the link in previous message you have instructions to create a button that will open the popup. There is also a shortcode for popup: https://themes.muffingroup.com/be/theme/shortcodes/typography/#popup If it…
    in pop up Comment by Phil February 2021
  • Hello, Please, check the following screenshot. https://forum.muffingroup.com/betheme/uploads/879/DC1I2LSSS0WV.png As you can see, you used this ID four times on your website, and probably that is why it is not working. Please, remove these ID's so t…
  • Hello, To achieve that you will have to create and use Custom CSS Code, and put it in Custom | CSS section in page options. https://forum.muffingroup.com/betheme/uploads/382/P8JPBMJHYS69.png If you need help with that, please, let me know. Thanks
  • Please, try to replace the icons you used with the icons from the following link and check if this issue still appears. https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons https://forum.muffingroup.com/betheme/uploads/841/T3LH842LXA…
  • Please, check which plugin cause this issue by disabling them all and turning them one by one. Thanks
  • Please, try the following CSS Code: #Filters .categories .current-cat a{ color: white!important; } Thanks
  • Hello, There is no option to achieve that in Column item. Please, try to use the Visual Editor item instead. https://forum.muffingroup.com/betheme/uploads/683/KD4H5DCGC4UG.png Thanks
  • Hello, To modify this area, please, go to Appearance -> Menus, and from dropdown menu select menu named Footer (or something like this). There you will find these menu items, and you will be able to change them. https://forum.muffingroup.com/beth…
  • We tested your website on couple computers with chrome, and we cannot achieve to have this issue. Maybe the source of the problem lay in chrome version. Can you check versions on the devices you tested your website, please? Thanks
  • Sorry, but unfortunately we do not have such feature in Betheme. To achieve that you will have to use some third party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: ht…
  • Please, try the following CSS Code: .mcb-sidebar::before{    background-color: #fff!important; } .woocommerce .shop-filters{    background-image: none!important; } Thanks
  • Please, go to Betheme -> Theme options -> Footer, and select Stick to bottom if content is too short from style dropdown menu, and check if this issue still appears. https://forum.muffingroup.com/betheme/uploads/086/KAAA8AJFUI9J.png Thanks
  • Please, put the following Custom CSS Code in Custom | CSS section in the page options. #Filters .categories a{    color: red!important; } #Filters .categories a:hover{    color: blue!important; } https://forum.muffingroup.com/betheme/uploads/403/QOM…
  • Hello, Did you solve this issue? Because I have visited your website, and the sticky logo works correctly. https://forum.muffingroup.com/betheme/uploads/107/4ICE5UQ80WB4.png Thanks
  • Hello, If you want to have the whole menu item clickable, please, head to the following topic: https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest There you will find instructions on how to achieve that. Thanks
  • Hello, Sorry, but we provide this support in English only. Can you rewrite your message in English, please? I hope that you understand ? Best regards
  • Sorry, I misunderstood you. Please, try to use the following one instead.    .accordion .question.active .title,    .accordion .question.active .title ::before{       color: #3d4096!important;    } Thanks
  • Can you tell me what column Header are you talking about, please? Where it should display? Are you talking about Slider/Featured image that should appear on the top below header? Thanks
  • Hello @sylvainmillet, Please, turn off all of the plugins, resave theme options, refresh your cache, and check if this issue still appears. Also, if you are using child theme, switch to parent, and check if it works then. Thanks
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