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Phil

Phil

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Phil
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  • Can you describe to me greater what you want to achieve, and how it should look, please? Thanks
  • Please, attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us th…
  • Sorry, but you still did not send a link to your website, and I need it to take a closer look at it. To change the woocommerce images size please go to the customizer tool in wordpress and change it in the front-end. More informations in link below:…
  • Hello, Please, go to Betheme -> Theme options -> Custom CSS & JS -> JS, and put there the following code. jQuery(function($){    $(window).load(function(){       $(window).trigger('resize');    }) }) After that, check if this issue stil…
  • Hello, Can you check if this issue appears on other browser, please? Also, please, check if this issue appears when you have all plugins disabled. Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Scroll Lag Comment by Phil January 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • I have noticed that you have low max input time and max input vars Master values. https://forum.muffingroup.com/betheme/uploads/163/VT9QXBC3P12B.png Please, contact your hosting provider to increase these values: max input time to at least 180 max i…
  • Sorry, but without a link to your website it will be hard for me to help you with it. I need to take a closer look to know if I it is even possible to help you with Custom CSS Code. Thanks
  • Hello, Please, turn off all of the plugins, and try to update Elemenotr and SR with them disabled. But do not update these two plugin at the same time, but one by one. Thanks
  • Hello, I checked it and it does not seem to be a issue with browser, but with resolution. On the following screenshots is the same browser, but I changed the width of it. https://forum.muffingroup.com/betheme/uploads/777/35Z0WTCZLDC9.png https://for…
  • Hello, Please, try to use the following CSS Code. #Top_bar .menu li ul li ul{    left: 250px!important; } If this is not what you wanted, please, describe to me greater what you want to achieve. Thanks
  • Hello, Sorry but we provide support in English only. Please, rewrite your message in English. Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you …
    in Superindex Comment by Phil January 2021
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello, Sorry but we provide support in English only. Please, rewrite your message in English. Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Sorry, but I did not notice any issues you described. I checked the page from your screenshot on Chrome, and it looks fine. https://forum.muffingroup.com/betheme/uploads/612/J8LDOHJQ8NQU.png I also created a page "MuffTest", and I was able…
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
  • Did you turn off all of the plugins, resave theme options, refreshed your cache and checked if it disappear then? If yes, please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net…
  • All supported plugins for our theme can be found on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 obviously text-styles are changed on the process: which text-styles are applied? Wha…
  • All options to change the size of the images I have listed on the first message. https://forum.muffingroup.com/betheme/discussion/comment/194124#Comment_194124 If you would like to do any further changes, you would have to modify the WP files, but w…
  • Did you check the link I have sent you before? Please, also watch the following video tutorial about Betheme installation. https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
  • Hello, Sorry, but I quite do not understand. The logo and menu items on your website are centered. https://forum.muffingroup.com/betheme/uploads/178/2GHZTNN8S5F2.png If you want to decrease/increase the Header height, you can do it in Betheme -> …
  • Please attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the…
  • Sorry, but we do not handle with server customization, and I cannot tell you the location. If your hosting provider cannot change or find how to change it, I recommend you to consider changing your hosting. Thanks
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