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Phil

Phil

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Phil
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  • Did you upload your logo for mobile devices to? If not please, go to Betheme -> Theme options -> Responsive -> General, and upload Logo and Retina Logo. https://forum.muffingroup.com/betheme/uploads/396/BOO2G1NBWSX0.png Thanks
  • Hello, I noticed that you have very old version of Betheme. Please, update it, and check if the issue still appears. You can also do a backup of your webiste before updating for safety. Thanks
  • Please, remove the first line: #Top_bar #logo { padding: 25px 20px 10px 50px !important; } and replace it, with the following code: @media screen and (min-width: 960px){   #Top_bar #logo {      padding: 25px 0px 10px 50px !important;   } } @media …
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, Please, check the following link. There you will find instructions about how to speed up your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Try to follow these tips, and check if your website loads faster. Thanks
  • 1) To change the Copyright section, please, go to Betheme -> Theme options -> Footer, and fill the Copyright section with text of your choice. https://forum.muffingroup.com/betheme/uploads/486/ANELDG3PMLDL.png 2) All icons available in Betheme…
  • Hello, If you want to customize the Action Button, please, go to Betheme -> Theme options -> Global -> Buttons, select style Custom, and there you will be able to modify the visual display. https://forum.muffingroup.com/betheme/uploads/709/…
  • Hello, Sorry, but Betheme is not created on Vue. To make it work you would have to recreate whole structure, HTML, items, etc. Unfortunately, in that case we cannot be any help for you, and our hands are tied. Best regards
  • Sorry, but I quite do not understand. Can you explain to me greater how does it affect your website? Can you send me a screenshot showing what is wrong, please? Thanks
  • Hello, Can you explain to me greater what did you do to set it up? Also, can you send me a link with working post, and a link to the one showing excerpt, please? Thanks
  • Hello, Sorry, but there is no option to add sub sub item in the Mega Menu. Mega Menu reach only to the first sub item and cannot display submenu. Best Regards
  • I think that the best option for you will be creating your page from scratch. Thanks to that you will be able to control the display of it. Thanks
  • Sorry, but I cannot see any shaking images in your Member Area. https://forum.muffingroup.com/betheme/uploads/690/IQCV3YU49KXD.png Everything works smoothly for me. Are there any steps to reproduce? Or maybe I am checking it in wrong place. Best re…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hello, Sorry, but I do not understand. Can you describe to me greater what is your issue, please? Thanks
  • Hello, Please, go to Betheme -> Theme options -> Sidebars, and be sure that you have selected option Use Page Meta. https://forum.muffingroup.com/betheme/uploads/600/IWD8HAMKVKP7.png Thanks
  • Hello, Please, switch your theme from child to parent, try to update it then, and check if this issue still appears. Thanks
  • Probably because there is missing semicolon in the end of important rule, or some Code placed before this one has some typo/mistake. Best regards
  • Then, please, try to use a different H tag. If you need this for the SEO plugin, you can put the H1 tag in the section displayed both on mobile and desktop. Thanks
  • Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar.is-sticky #menu .menu-item span{    color: #000!important; } Thanks
  • I have visited your website, and everything looks fine to me. https://forum.muffingroup.com/betheme/uploads/375/N44OSAIZZ9RO.png Can you explain to me what wrong is happening, please? It would be great if you attach a screenshot showing your issue. …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • When you are adding a Class name in item input there should be no dot in fornt of it. Please, remove it. https://forum.muffingroup.com/betheme/uploads/182/XTOIJRAEQAET.png https://forum.muffingroup.com/betheme/uploads/332/AA619IO6BV5K.png Also, plea…
  • Sorry, but like I mentioned before, we do not support this plugin. We do not know how it works, and we have never tested it with the Betheme, so in that case our hands are tied. Best regards
  • When you are using split header style, then you should have created two menus: one setted as Main Menu, it will be displayed on the left side one setted as Secondary Menu, it will be displayed on the right side So you should put put first three menu…
  • Of course it is correct. Moreover, you can put as many attributes as you want in one line if you only seperate them with semicolon, and close them all inside curly braces {}. It is a matter of aesthetics and code clarity. Best regards
  • Sorry, but we do not have predifined snipet for it. In that case you should contact your webdeveloper. Thanks
  • Hello, Please, go to Betheme -> Theme options -> Colors -> General, and check if you have selected -Custom Skin- option from Theme Skin dropdown menu. If not, please choose that setting. https://forum.muffingroup.com/betheme/uploads/469/DLY…
    in color issue Comment by Phil January 2021
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it and check if the issue still appears. From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license…
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