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Phil

Phil

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Phil
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  • It usually takes a couple of days for Google to update some information, so that might be the reason why you had this issue. Best regards
    in Favicon in mobile search results on Google instead of WordPress logo Comment by Phil January 2021
  • Can you tell me where are you trying to install these plugins, please? Please, be sure that you made all steps like in the following video tutorial. https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/ Thanks
    in I cant install any Bundled premium plugin Comment by Phil January 2021
  • Hello, That is because of the Custom CSS you are using. When you delete the Code responsible for this, the logo on tablet view will move back to the left. https://forum.muffingroup.com/betheme/uploads/758/CMR4E457BFVW.png If you want to keep this Cu…
    in Logo alignment Comment by Phil January 2021
  • So, everything is working fine now? Is there anything else I could help you with? Thanks
    in Logo not showing Comment by Phil January 2021
  • Sorry, but we do not provide any other kind of support except thru this forum or thru private message. Please, tell us what is exactly happening, and attach a screenshots, and we will try our best to help you. Thanks
    in Sticky Header Not Working - Mobile & Desktop Comment by Phil January 2021
  • Sorry, but we have never mentioned the release date because this is a complete reconstruction of the builder, and this needs a big amount of time to accomplish. Also, we need to face all of the obstacles that are appearing all the time. I hope that…
    in support.muffingroup Comment by Phil January 2021
  • Hello, With basic Theme options it is not possible to modify the sticky header height, but you can change this value using Header Builder plugin. If you want to learn more about this tool, please, check the following links. https://support.muffingro…
    in Header / Menu Bar Height Comment by Phil January 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in the menu remains fixed on the page Comment by Phil January 2021
  • Hello, Please, try to put your background image using HTML tag, and inline CSS Code in your menu item. https://forum.muffingroup.com/betheme/uploads/178/0TM63DNASUTI.png Thanks
    in Adding custom images behind menu text. Comment by Phil January 2021
  • Hello, 1) To achieve that you should create a special class that will change the text color after the hover, put the name of the class in Custom | Classes input in item options, and the Custom CSS Code of this class in Betheme -> Theme options -&…
    in cannot change color on hover and change header Comment by Phil January 2021
  • Hello, Sorry, but I quite do not understand. Can you describe to me greater what you want to achieve, please? It would be great if you attach screenshot showing how it supposed to look. Thanks
    in menu not working Comment by Phil January 2021
  • Hello, Please, edit your Revolution Slider, activate and click on the mobile display, and reduce the size of this icon. https://forum.muffingroup.com/betheme/uploads/197/QG1MSAJQPOAW.png https://forum.muffingroup.com/betheme/uploads/093/B5A1U135CAD4…
    in Icon of play is too big on mobile device Comment by Phil January 2021
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in I can't update the theme. Comment by Phil January 2021
  • Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar.is-sticky .responsive-menu-toggle{ margin-top:10px !important; } Thanks
    in Responsive Menu Toggle Comment by Phil January 2021
  • Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Sticky Logo | Remove max-height & padding, and check if the sticky logo display suits you then. https://forum.muffingroup.com/betheme/uploads/710/1S4G9YOO5CO…
    in Height & Padding: Sticky vs top bar Main menu Comment by Phil January 2021
  • I tried my best to help you, but in that case you should contact your webdeveloper. Experienced webdeveloper should be able to customize the calendar however you want. Best regards
    in Calendar Comment by Phil January 2021
  • Hello, Can you explain to me greater where does it appear and how did you achieve that, please? I have inspected the source of your website and I am seeing only one H1 tag. https://forum.muffingroup.com/betheme/uploads/152/4MZWHZ3VN8UE.png Thanks
    in Betheme Yoast Plugin Comment by Phil January 2021
  • I noticed that you changed the icons into the text. https://forum.muffingroup.com/betheme/uploads/543/1UWZ7FYOPCJ3.png Do you still need my help or is this what you wanted to have? Best regards
    in Blog Comment by Phil January 2021
  • Are you sure that you have updated your Betheme? Because I am still seeing that you have version 21.9.4. https://forum.muffingroup.com/betheme/uploads/650/5ZD2FCYRKJSN.png Please, turn off all of the plugins, refresh your cache, and check if the iss…
    in Menü doesn't work Comment by Phil January 2021
  • Hello, Sorry, but we do not support any another plugin that will allow that. All supported plugins are listed in the following link. https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Moreover Betheme does not have …
    in RRSS pluggin Comment by Phil January 2021
  • Hello, Please, try tu put email and phone in HTML <a> tag, but before mail in href put mailto:, and before phone number put tel:. Check the following screenshot for better understanding. https://forum.muffingroup.com/betheme/uploads/443/1TV4W4…
    in Footer Section Comment by Phil January 2021
  • Hello, Are you sure that you have updated your Betheme? Because I am still seeing that you have version 21.9.4. https://forum.muffingroup.com/betheme/uploads/425/I4YMCT3G28WQ.png Please, turn off all of the plugins, refresh your cache, and check if …
    in menu under logo instead of right Comment by Phil January 2021
  • Hello, Please, check the functionality of the Templates. You will still have to fill the text in items, but you will be able to put all of the items with only one click. https://support.muffingroup.com/documentation/templates/ Thanks
    in Blog Comment by Phil January 2021
  • Hello, If you would like to modify the width of the popup, then you should create and use Custom CSS Code, and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Popup Shortcode Width Comment by Phil January 2021
  • Hello, But do they appear on the screen? If not, then everything is working fine. When you use the Responsive Visibility option, it will hide the section's content within specific resolution ranges, but the source will stay on the website inactive. …
    in Duplicate content Comment by Phil January 2021
  • Do you use maybe child theme? Baceuse I am noticing some weird behaviour, and I am not able to help you with that hamburger menu icon. Best regards
    in Responsive Menu Toggle Comment by Phil January 2021
  • Do you use maybe child theme? If yes, please, switch your theme to parent, and check if the issue still appears. If this will not help, please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://t…
    in Header Builder - Section Smooth Scrool OnePage Comment by Phil January 2021
  • Hello @jandrobarco! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://f…
    in How do I move my registration from the test site to the final site? Comment by Phil January 2021
  • Please, send a link to your website, so I could take a closer look at it. Thanks
    in WPML dropdown icon style Comment by Phil January 2021
  • 1) Please, put the following Cutom CSS Code in the Custom | CSS field placed in the bottom of page options of the page that contain these images. .portfolio-item .desc{    display: none!important; } https://forum.muffingroup.com/betheme/uploads/481/…
    in Blog Comment by Phil January 2021
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