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Phil

Phil

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Phil
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  • Please, check the following link, and try to install your Betheme. https://support.muffingroup.com/documentation/installation-updates/ Thanks
  • 1) This is not only on Mac. On Windows with firefox, I see that issue too. https://forum.muffingroup.com/betheme/uploads/938/2WJQ7E0B2LKJ.png 2) Sorry, but I cannot see ‘fine motor assessment’ anywhere. Can you attach a screenshot showing where it i…
  • If you want to affect it only in the one page, and on the particular accordion You can affect it on only one accordion, but the accordion items should be in different sections. Please, try the following Custom CSS Code. #sectionID .accordion i{    d…
  • 1) Please, try to upload and use wider image, for example 1080px/2160px wide. 2) Can you send me a link to the page with these three sections, please? Because I could not find it. 3) It is very likely that the parallax effect is slowing down your we…
  • 1) Thank you for the credentials, but for the Custom CSS I need only a link to your website. Please, try to add the following CSS Code in the Custom | CSS field placed in the bottom of the page options that contain this calendar. https://forum.muffi…
    in Calendar Comment by Phil January 2021
  • Hello, We do not have the item/option to have the exact display like you showed, but you can try to use the popup functionality that will show the products after clicking on the client's logo. https://themes.muffingroup.com/be/theme/shortcodes/typog…
  • Hello, This website was created with Betheme, but it is not part of the update. We used a child theme with a significant amount of changes (Custom CSS and JS). I really would like to tell you the time of release, but I do not want to make empty prom…
  • Hello, Sorry, but there is no way to display two columns on mobile for now. We are working to implement this feature, but I cannot tell you the exact time when it will be introduced. Best regrads
  • Hello @manupkp, Can you turn off the Under Construction, please? Because I cannot investigate the source of your issue now. https://forum.muffingroup.com/betheme/uploads/575/BX1FZTCMEYF2.png thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if the issue still appears. Thanks
  • Hello, Please, try to paste the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .Recent_posts .post .photo .c{    display: none!important; } Thanks
  • Hello, Please, send us a link to your PHPINFO file. If you do not know how to do that, please, check the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hello, You can create two similar sections with the same content, but in diferent order. After that, you can set Responsive Visibility, so one section will be displayed only on desktop, and second only on mobile. https://forum.muffingroup.com/bethem…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hello @mrjafari, Please, try the following Custom CSS Code, and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. body.term-fresh-dates #Subheader{    background-image: url(link to your subheader image)!important; } Thanks
  • Hello, While editing your slider, please, go to General options in Module General Options tab, and check if you have turned on option HTML Autoplay. https://forum.muffingroup.com/betheme/uploads/127/OXTYLIFBQZXC.png Thanks
  • Did you solve your issue? Because I visited you website, and the anchor links works now. Best regards
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • 1) Please, go to Betheme -> Theme options -> Colors -> Forms, and remove everything from Border width input. https://forum.muffingroup.com/betheme/uploads/328/1XXDVSKHYUUM.png 2) Can you point me what margins are you talking about, please? …
    in Add images Comment by Phil January 2021
  • Thanks. so i delete the theme first , then install a new one? That is right. Just do not replace the existing files. by the way , we are using muffin builder instead of wpbakery. can we just disable wpbakery? If you do not use WPB, than there are no…
  • Hello, From the screenshots I see that your slider from Slider Revolution is making this mess. Please, select Slider Revolution from WP dashboard, and click on the pencil icon of this slider. https://forum.muffingroup.com/betheme/uploads/272/B4FWWUC…
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, Please, try to disable all of the plugins, and install the bundled one once again (with other plugins disabled). Thanks
  • Hello, 1, 2) You can achieve that, by putting the shortcode for How it works in column item, and using some simple inline CSS Code and HTML. See the example on the following screenshot. https://forum.muffingroup.com/betheme/uploads/499/Z636JCBVI87P.…
  • Hello, Please, turn off all of the plugins, except Header Builder, and check if the issue still appears. Also, please, be sure that you made all steps, like in the following video tutorial. https://support.muffingroup.com/video-tutorials/how-do-i-li…
  • Hello, You can achieve these changes by creating Custom CSS Code. If you want to affect it only in the one page, and on the particular accordion, then do the following steps: click on the section options that contain the accordion you want to change…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello, I have tested your website on three devices, desktop with Windows (Chrome, Firefox), Oppo AX7 (Chrome) and iPhone 12 (Safari), and the favicon works fine. https://forum.muffingroup.com/betheme/uploads/284/7FMSCVQ3YFD1.png Did you solve this p…
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