Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hello, Sorry, but the link you sent is not working, and it redirect to the Short URL website. Can you send it again, please? You do not have to shorten the URL of your website. Moreover, do you have the newest version of Betheme (21.9.7)? If not, pl…
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Hello, I do not know how did you get this documentation, but this is not our official documentation. You can find the original one under the following link. https://support.muffingroup.com/documentation/ And if you would like to learn more about the…
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I noticed that you do not have the newest version of Betheme. Please, update it, and check if the issue still appears. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Please, go to Betheme -> Dashboard, and there you will find blue button with writing "Deregister Theme". https://forum.muffingroup.com/betheme/uploads/703/RBB8QEJKCTO9.png Thanks
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Can you send me a screenshot showing it, please? Because I am not sure what you are talking about. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hello, I have tested your website on the Chrome browser, and I cannot see any flickering. On what OS do you have this problem? Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Thanks
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Hello, That is great you found the solution for your problem. ? Is there anything else I could help you? Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Please, try the following Custom CSS Code, and tell me if this is what you wanted to achieve. #wp-calendar td, #wp-calendar thead th{ border: none!important; } #wp-calendar td{ padding: 5px!important; } #wp-calendar #today{ font-weight: 900!i…
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Hello, Sorry, but I quite do not understand. Can you explain to me greater what is your issue with the ticket, please? Thanks
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Sorry, for my misunderstanding. Then if you want to change the domain name only, there should be no issues with that. But if you will notice something disturbing, please, contact us. Thanks
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Hello, Before moving your website you should deregister your license key from the dashboard panel. To migrate your website, you should use Duplicator plugin. https://wordpress.org/plugins/duplicator/ If you will have any problems with that, please,…
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I inspected the source of your website, and actually the background image does not have parallax but fixed feature. The fixed background position do not work well with apple devices, and this may be the source of the problem. Please, go to the backe…
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Hello, If you want to change the look of the callendar, you can create and use a Custom CSS Code. With only few changes and modifications your calendar can look like on the second and third screenshot. If you need help with that, please, let me know…
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Hello, Please, go to Settings -> Reading, and check if you have selected main blog page from Post page dropdown menu. https://forum.muffingroup.com/betheme/uploads/390/R6OBA9U0OWXO.png Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Unfortunately, there is no setting or option to do that. If you would like to achieve that, you will have to modify the Betheme files, but we do not provide support witch such customization. Thanks
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Hello, Your theme is out of date, please update it to the latest version. Be sure that WP is 5.6 too. Also, disable all of the plugins before doing anything. thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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You can use the Equal Height of Wraps option, please check it out: https://support.muffingroup.com/how-to/how-to-use-equal-height-of-wraps/ Thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Then, please, try to use the following Custom CSS Code. #header_cart{ display: none!important; } Thanks
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Please, try to use the following Custom CSS Code. .woocommerce .products_wrapper .product .desc{ background: transparent!important; } If this is not what you want to achieve, please, explain to me greater how it should look like. Thanks
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Hello, To turn off this functionality, please, go to Betheme -> Theme options -> Header & Subheader -> Header, and in the bottom of the options, turn off Sticky option. https://forum.muffingroup.com/betheme/uploads/067/5RCJEANC4M50.png …
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I have tested the anchor links with Header Builder and they works fine. Maybe one of the other plugins gets in conflict with this plugin. Can you turn off all of the other plugins (except HB), and check if it works then? If it will work, please, tur…
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Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if the issue still appears. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…