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Phil

Phil

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Phil
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  • Please, turn off all of the plugins, refresh your cache and check if the issue still appears. If this will not help, please, keep the minifying plugins off because I need to take a closer look at the source of your website. Can you tell me on what b…
    in Top menu stability error Comment by Phil January 2021
  • It is already implemented with Betheme. After you click on page edit it should be visible under the Page Options. https://forum.muffingroup.com/betheme/uploads/107/ZP4XDCKEMK7N.png https://forum.muffingroup.com/betheme/uploads/196/1R72KWQBOOJ1.png T…
    in Can't edit with the builder al old site Comment by Phil January 2021
  • Please, disable all of the plugins except the WPB, and check if this issue still appears. Thanks
    in WPBakery Page Builder doesn't save the page changes Comment by Phil January 2021
  • Hello, After inspecting the elements of your website, it seem that is was not created with Visual Composer, but with Muffin Builder. Please, try to edit your content with MB in that case. Thanks
    in Can't edit with the builder al old site Comment by Phil January 2021
  • Hello, Yes, it is possible to achieve that. Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, and from Images dropdown menu select Show secondary image on hover. https://forum.muffingroup.com/betheme/uploads/613/…
    in Image Change during hover in Shop page for WooCommerce Comment by Phil January 2021
  • Did you solve the issue? Because I went on your website, and the slider display correctly. https://forum.muffingroup.com/betheme/uploads/224/A3I3J0IUFYMK.png If not, please, try to install and test other slider. From the version 20, we have introduc…
    in Rev Slider doesn't run Comment by Phil January 2021
  • Hello, It is great, that you found these informations. Is there anything else, I could help you? Thanks
    in Style CF7 forms using Betheme HTML codes (column width & more) Comment by Phil January 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Setting for Main image on mobile Comment by Phil January 2021
  • Please, turn off all of the plugins, resave the theme options, refresh your cache, and check if the issue still appears. Thanks
    in how do I get rid of this gap under the header on the betheme? Comment by Phil January 2021
  • Hello, Please, click on backgorund tab, and on Background option. There you will have the option to remove or replace the video. https://forum.muffingroup.com/betheme/uploads/279/MP2KGNHHQUJW.png Thanks
    in Changing Video Background on theme: VIDEO 3 Comment by Phil January 2021
  • Hello, Please, try to shorten your menu by putting shorter words or decreasing the font. After, that, please check if the issue still appears. Thanks
    in Top menu stability error Comment by Phil January 2021
  • Hello, Of course, you can choose the demo you mentioned. You will have to create the shop functionalities and set the shop settings from scratch. Please, check the following video tutorial. There you will have a better explanation of how to use WooC…
    in Can I use any template if I also want to add one product (via Woocommerce) to my website? Comment by Phil January 2021
  • Hello, Sorry, but unfortunately there is no setting for that. If you would like to see it in future updates, please, let us know in the following topic. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest …
    in Sorting of blog category Comment by Phil January 2021
  • Thank you for your suggestion, we really appreciate it. ? If you would like to see it in the future updates, please, let us know in the following topic. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest …
    in menu header suddenly too tall Comment by Phil January 2021
  • Hello, There is no setting to achieve that with this Header layout style. But you can achieve that using Header Builder plugin. If you want to learn more about it, please, check the following links. https://support.muffingroup.com/video-tutorials/ho…
    in Adjusting mobile menu Comment by Phil January 2021
  • I noticed that you have couple of HTML errors at your website. https://forum.muffingroup.com/betheme/uploads/358/K8JTZR54RKL2.png Please, get rid of them, by checking if all HTML tags are placed, and closed correctly. Thanks
    in Broken Theme Comment by Phil January 2021
  • Please, try to refresh the cache for your website, and remember to save the changes in Theme options. I modified the padding "on live" at your website and everything works flawlessly. https://forum.muffingroup.com/betheme/uploads/620/ZH341…
    in Top padding for logo on mobile Comment by Phil January 2021
  • Hello, Please, check the following links about creating Mega Menu in Betheme. https://support.muffingroup.com/documentation/mega-menu/ https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ If you will have any further questions feel …
    in Troubels with Mega menu Comment by Phil January 2021
  • Hi, Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we …
    in Newsletter Widget l Tool Tipps l Anker Links l design drop downs Comment by Phil January 2021
  • Hi, Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we …
    in WC Plugin Conflict - URGENT Comment by Phil January 2021
  • Hello, Do you have the newest version of WP and Betheme? If not, please, update them. Also, please, try to turn off all of the plugins except the Slider Revolution, and check if the issue still appears. Thanks
    in Rev Slider doesn't run Comment by Phil January 2021
  • Remember that content created in one builder cannot be edited with other builder. Also, we highly recommend to use only one builder per website. Please send us WordPress dashboard access privately thru the contact form which is on the right side at …
    in You cannot edit pages and publish new ones Comment by Phil January 2021
  • Hello, Did you set the alt text for that image in Media tab? Can you send me a link to your website, so I could take a closer look at it, please? Thanks
    in Lightbox alt text inconsistent display Comment by Phil January 2021
  • Hello, To change this color, please, go to Betheme -> Theme options -> Colors -> Content, and modify the Image Frame | Link backround. https://forum.muffingroup.com/betheme/uploads/683/MIHUK6SUUYXN.png Thanks
    in Change color of hover elements on Blog Pages Comment by Phil January 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in Anchor links not working from other pages Comment by Phil January 2021
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Image in Background section. https://forum.muffingroup.com/betheme/uploads/389/5BYXL6Z6MVMM.png Thanks
    in Replace Menu Background Comment by Phil January 2021
  • Hello, Please, send us a link to your PHPINFO file. If you do not know how to do that, please, check the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in WPBakery Page Builder doesn't save the page changes Comment by Phil January 2021
  • Hello, Do you have the newest version of WP and Betheme? If not, please, update them. Also, please, try to disable all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in Website keeps loading Comment by Phil January 2021
  • Please, contact your hosting provider to look at the logs because it does not seem to be an issue with Betheme but with your server. After looking at logs, your hosting provider should be able to fix that. Thanks
    in Unable to update theme 'betheme_21.9.4_1_' Comment by Phil January 2021
  • Hello, Unfortunately, there is no setting to change these icons, and you would have to do the theme file modifications, and we do not support that. But instead of using Contact Box, I can recommend you to use Column item. There you will be able to p…
    in how can i change the icon (contact - box)? Comment by Phil January 2021
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