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Phil

Phil

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Phil
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  • Hello, 1) Unfortunately, there is no option to add the slider in the header for single products. Only place where you can put it, is in the product description. https://forum.muffingroup.com/betheme/uploads/343/ZZL06EU0WHDV.png 2) Please, go to main…
  • Hello, Unfortunately, there is no setting to achieve that. Only option for you is to contact your webdeveloper, and he would be able to correct that with some HTML and CSS. Best regards
  • Hello, Sorry, but can you tell me of what version 6.5 are you talking about? Because there is no 6.5 version of Slider Revolution yet. Also, in that case you should check the official documentation of Slider Revolution. https://www.sliderrevolution.…
  • Hello, In that case you can use Custom CSS with media queries. Your CSS Code should look like this: @media only screen and (max-width:767px){    .accordion_wrapper .question .title{  font-size: 14px !important;  font-optical-sizing: inherit !importa…
  • Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have selected option to disable pre-built websites. https://forum.muffingroup.com/betheme/uploads/908/2FLL7TX7U50U.png If it is not checked, please, turn …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
  • Hello, I noticed that you have old version of Betheme. Please, update it and check if the issue still appears. Thanks
  • Hello, 1) Probably the image under the header comes from Revolution Slider. There are two places where it could be selected. in page options in Media section https://forum.muffingroup.com/betheme/uploads/158/C89T2QWNUQGT.png To get rid of it from th…
    in Demo image Comment by Phil December 2020
  • The best option will be creating a GIF and putting it as the Header background using Custom CSS Code. To achieve that, you will have to contact your webdeveloper, and put this Custom CSS in Betheme -> Theme options -> Custom CSS & JS ->…
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
  • Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you have Builder | Visibility set to --Everyone--. https://forum.muffingroup.com/betheme/uploads/564/YT182F3KPOZ1.png Thanks
  • Hello, In that case, you should head to Elementor documentation and support, and there you should find the answer to your question. https://elementor.com/blog/custom-fonts/ https://elementor.com/support/ We do not handle Elementor support, and our h…
  • That is great that you found the source of the issue. If you have any further questions, feel free to ask. Best reagrds
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Sorry, but unfortunately there is no option set the slider for your products except in the description as I showed you on the screenshot above. Best regards
  • Please, try to create your Call to Action like on the following screenshot. https://forum.muffingroup.com/betheme/uploads/970/VVZCJKOV8IMI.png Thanks
  • If you want to send a link to your website, please, send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attac…
  • Hello, Is there any error message while you try to import pre-built website? If yes, please, attach a screenshot of it. Also, please, chcek if you made all steps like in the following video tutorial. https://support.muffingroup.com/video-tutorials/h…
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
  • That is great that you found the source of this problem ? If you have any further questions, feel free to ask. Best regards
  • Hello, Can you tell me how did you put your slider in your product detail, please? Does it look like this? https://forum.muffingroup.com/betheme/uploads/553/Z16AKXASY0MR.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hello, If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello, Can you describe the issue greater, please? This menu should be sticky? I noticed that you do not have the newest version of Betheme. It is always good to have the newest vesrsion. Please, update it and check if the issue still appears. Tha…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Unfortunately, there is no option to make categories for basic pages, but you can make them for blog posts or portfolio single pages. You can create the categories and subcategories for them with basic Wordpress functionality. Thanks
  • 1) Do you have your WP and Betheme up-to-date? If no, please, update them. 2) Are you sure that you are logged as administrator? Best regards
  • Hello @digital-top, My apologies, but all the time, I was thinking that you want to have custom header, not a menu. Indeed there is no option to make a custom header and footer for a particular page without Elementor Pro, but you can create a custom…
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it and check if the issue still appears. Thanks
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