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Phil

Phil

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Phil
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  • Hi, Can you describe your issue greater, please? Moreover, please, always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Als…
  • Hello, Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar .container .menu_wrapper{  margin-top: 95px!important; } Thanks
  • After making the changes did you use Force Regenerate Thumbnails plugin? At the bottom of the Featured Image optinons is information that you need to use this plugin. https://forum.muffingroup.com/betheme/uploads/179/IKLBC3A0ML3W.png Also, please,…
  • Hello, Sorry, but unfortunately there is no option in Betheme to do that. Only option to achieve that, is to do modification in theme files, but as you know, we do not provide support with that. Best regards
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and check the option Full Width (for layout: Full Width). https://forum.muffingroup.com/betheme/uploads/741/VUAH4JNCZHO7.png Thanks
  • Hello, Please, disable all of the plugins, refresh your cache, and check if the issue still appears. Thanks
  • Hello, To achieve that you can use some JavaScript with such functionality. Unfortunately, our policy states that we do not provide support with custom scripts. In that case you should contact your webdeveloper. He should be able to help you. Best …
  • Please, try to upload wider video or you can put the following Custom CSS Code in Cutom CSS section in page options. .content_video .section_video video{    min-width: 100%!important; } https://forum.muffingroup.com/betheme/uploads/580/MGFH37DB0UPG.…
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and modify the Height value. https://forum.muffingroup.com/betheme/uploads/501/ND9HWKQWKJYO.png Thanks
  • Hello, To disable the Subheader, please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check Hide: Subheader. https://forum.muffingroup.com/betheme/uploads/242/IUSJT6YYQ1UC.png Thanks
  • Please, turn off all of the plugins, resave your Theme options, refresh your cache, and check if the issue still appears. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hello, Please, try to use the following Custom CSS Code too. #Top_bar .menu li ul li ul{    left: 250px!important; } Thanks
  • I need to take a closer look at what that item is and where it comes from. Without the link to your website, it will be hard for me to inspect that item. For now, I can only recommend you to try to change these colors in Betheme -> Theme options …
  • Please, try to use the following Custom CSS Code. #commentform .comment-form-url{    display: none!important; } Thanks
  • Please, disable all of the plugins (except the basic WooCommerce), resave your Theme option, refresh your cache and check if the issue still appears. If this will not help, please, try to use the following Custom CSS Code. .woocommerce div.product .…
  • Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Featured Image, and try to modify the Width and Height values. https://forum.muffingroup.com/betheme/uploads/383/GXEOLOT3DO42.png Thanks
  • Sorry, but we have tested it and imported pre-built website without any issues. Please, check if you do not have any plugins in your browser that could interupt it. Also, you can check if it works if you use other browser. Thanks
  • Hello, To chang that, please, go to Betheme -> Theme options -> Translate -> General, and modify the Home input. https://forum.muffingroup.com/betheme/uploads/255/512DL64D56YZ.png Thanks
  • There are two options to achieve that. 1)Please, create a slider with Slider Revolution, edit your main blog page and in the page options choose your slider from dropdown menu. https://forum.muffingroup.com/betheme/uploads/034/R53AKAUUW7ZW.png If yo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hello @Heilstollen, Sorry, but unfortunately there is no option or workaround for that except doing modifications in Header Builder files. If you would like to see it in future updates, please, let us know in the following topic. https://forum.muffi…
  • It is necessary to change the master value because when you change only local value then your issue will still persist. To change that, please, contact your hosting provider. They will be able to increase it. Thanks
  • Where did you try to update your plugins? Please, check the following link, and check if you do all steps like there. https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/ Thanks
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and modify the Height value. https://forum.muffingroup.com/betheme/uploads/628/Q2UTBUZFQIY5.png Thanks
  • If you do not want to share your website URL you can always contact us through the Envanto contact form. It is placed on the right side at http://themeforest.net/user/muffingroup#contact Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
  • If you would like to change the avatar, please, click on the avatar icon on the top right, and select View profile. https://forum.muffingroup.com/betheme/uploads/295/46VSJHIKKZRC.png After that, please, hover over your avatar, and there you will be …
  • Sorry, but there were some issues with Envanto contact form, and they did not redirect all mail to us. They said that it should work now. Can you send it again, please? Thanks
  • Hello, Can you try to import that demo again, please? Also, be sure that you made all steps like in the following video tutorial. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Thanks
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