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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hello, That is because in the sections of this page we used Highlight | left and Highlight | right for correct mobile display. If you would like to show the images, you can clone the sections, set Responsive Visibility, and add to the section that w…
  • I noticed that you do not have the newest version of Betheme. Please, update it and check if the issue still appears. Also, please, tell me where did you select to display that slider. Thanks
  • Hello, Can you tell me what version of Betheme, WP and SR do you have, please? If you do not have the newest versions, please, update all of them, and check if the issue still appears. Thanks
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
  • Then I think the better way will be to recreate it with Slider Revolution because it will be hard to achieve that with basic Muffin Builder options. With Slider Revolution you can create really beautiful, surprising and amazing sliders. Best regards
  • That is because one of the Custom CSS Code make your creative header wider and it overlaps your content. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, there you need to find the code that expand your menu and modify …
    in alignment Comment by Phil December 2020
  • Our team is systematically working to add Elementor demos already created with Muffin Builder. For now you can use one of the demos from the tab I showed you in previous message screenshot. Best regards
  • Hello, Sorry, but I cannot help you with that, because we do not support database modifiactions. I hope that you will find solution for your problem, but be aware with doing changes in database because it can broke or corrupt your website. Best reg…
    in Fonts Comment by Phil December 2020
  • We are very sorry but we did not notice it because only some of the emails did not come. Most of them were delivered without any issues. Can you send this message again, please? Thanks
  • Sorry, but I was not our fault because there were issues with Envato contact form. Did you send this message again? Best regards
  • Please, turn off all of the plugins, refresh your cache and check if the issue still exist. If this will not help, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/mu…
  • Hello, Please, turn off all of the plugins (except basic WooCommerce), refresh your cache and check if the issue still appears. Thanks
  • Thank you very much and merry x-mas to you too ?
  • The issue appears because of low max input vars value. Your current value is 1000 and we recommend to have at least 5000. https://forum.muffingroup.com/betheme/uploads/064/250M4P94UWKC.png Please, contact your hosting provider to increase this value…
  • Hello, Please, try to use the Image Gallery item with Flat style, and check if it suits you. https://forum.muffingroup.com/betheme/uploads/315/ZTZM0U0N99FI.png Thanks
  • Sorry, but like I mentioned we provide support in English only. Can you rewrite your question in English, please? Thanks
  • Sorry, but unfortunately there is no option to change that. You would have to modify the theme files, but sadly we do not support such customizations. Thanks
  • Yes, of course it does because it has to hold the informations about Theme options, pages, etc. Best regards
    in Fonts Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • 1) Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. 2) You can try to do that: put the gif as featured …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
  • Can you try again, please? Because the point there this gray field appears is a little tricky and sometimes it needs a few tries. https://forum.muffingroup.com/betheme/uploads/354/4MYUSATE3A6A.png Thanks
  • Sorry, but I do not understand. Can you describe it greater, please? Thanks
    in Fonts Comment by Phil December 2020
  • Please, go to the Appearance -> Menus, click on Menage Locations, and check if you do not have any menu selected in Social Menu Bottom. https://forum.muffingroup.com/betheme/uploads/956/9WOMVW3QNBQM.png Thanks
  • I noticed that you have couple of HTML errors on your website. https://forum.muffingroup.com/betheme/uploads/628/QTVRVBU0ZM8O.png Please, get rid of them by checking if all HTML tags are placed and closed correctly. Thanks
  • Sorry, but there were some issues with Envato contact form, and it did not redirect the mails to us. They said that it is working now. Can you send this message again, please? Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
  • Hello, To hide them, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and uncheck the Post Meta options. https://forum.muffingroup.com/betheme/uploads/290/57O4D6096EMX.png Thanks
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