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Phil

Phil

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Phil
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  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme installation Failed Comment by Phil December 2020
  • Hello, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under mainten…
    in WP Bakery Page Builder not editing the pages Comment by Phil December 2020
  • Hello, Can you explain to me greater what you mean that Muffin Builder is not in the website? If you mean that you cannot see the builder while editing the page, please, go to Betheme -> Theme options -> Global -> Advanced, and check if you…
    in Downloading & Installing Muffin Builder Comment by Phil December 2020
  • Please, try the following CSS Code. @media (max-width: 1239px){  #menu li.menu-item ul.sub-menu{    display: block!important;  }  #menu li.menu-item span::after{   display: none!important;  } } Thanks
    in Can submenu be expanded by default? Comment by Phil December 2020
  • Hello, To have gallery like in the first link you should use Image Gallery item. In item options you will be able to customize the display. https://forum.muffingroup.com/betheme/uploads/696/LJLPJUHBE7HB.png Thanks
    in Gallery Page settings Comment by Phil December 2020
  • Hello, Your header is not sticky because you do not have the newest version of Betheme. Please, update it and this issue will be gone. Thanks
    in STICKY HEADER Comment by Phil December 2020
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
    in Pre-built theme won't download Comment by Phil December 2020
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and check if you do not have turned on Hide in Top Bar Right section. https://forum.muffingroup.com/betheme/uploads/814/6XRXKRN86QPG.png Thanks
    in Bugs Comment by Phil December 2020
  • Hello, Please, try to upload a shorter logo, and shorten the last menu item. https://forum.muffingroup.com/betheme/uploads/788/CGO88499ZHF9.png These two items make the header higher ,and the megamenu is forced to be displayed lower. Thanks
    in mega menu I can't dock it Comment by Phil December 2020
  • Hello, Can you describe your issue greater, please? Is there any error message? If yes, please, send a screenshot showing this issue. Thanks
    in I can't load any prebuild websites. Comment by Phil December 2020
  • Sorry, I thought that you wanted them to be displayed side by side. My apologies. If you used the shortcode you linked to, then the open1st value should be set to 0, so all tabs will be closed. Now it is set to 1, and the first tab will be open when…
    in Tabs not working properly on mobile Comment by Phil December 2020
  • Please, go to Appearance -> Menus, and in Select a menu to edit dropdown menu, you should have a menu with these items. There you will be able to add/delete items. https://forum.muffingroup.com/betheme/uploads/299/FJOLJHIYVFP3.png Thanks
    in Footer options Comment by Phil December 2020
  • Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #menu li ul.sub-menu{  z-index: 1500!important; } Thanks
    in Menu not usable on the single product page Comment by Phil December 2020
  • Hello, The only option is to turn it off for all single posts. To achieve that, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and turn off Author box and Comments. https://forum.muffingroup.com/betheme/upload…
    in Remove "Comments are closed." and Author section Comment by Phil December 2020
  • To achieve that, you will have to create the Custom CSS Code, and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with that, let me know. Thanks
    in Can submenu be expanded by default? Comment by Phil December 2020
  • I noticed that you do not have the newest version of Betheme. Please, update it and check if the issue still exist. Also after that you can turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in Why does the tag page display other posts? Comment by Phil December 2020
  • 1) Can you tell me what plugin do you use to translate your website? We support only WPML because we tested it with our theme and it works without any issues. 2) Also, I noticed that you have very old version of Betheme. Please, update it and check …
    in CSS Box options (padding, margins etc.) not working Comment by Phil December 2020
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Registration Betheme Failed (After de-registration) Comment by Phil December 2020
  • Hello, Sorry, but we provide support in English only. Can you rewrite your question in English, please? Thanks
    in [contact-form-7 404 "Not Found"] Comment by Phil December 2020
  • Hello, Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. Thank
    in I need psd filea for specific pre-built websites : journey and tours Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Removed slider Comment by Phil December 2020
  • Hello, To achieve that you will have to create a Custom CSS Class, and put the code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and put the name of the class in the menu item. https://forum.muffingroup.com/betheme/uploads/412…
    in menu highlight Comment by Phil December 2020
  • Hello, Do you have turned on options Loop media and Rewind at Start in your video settings? https://forum.muffingroup.com/betheme/uploads/522/A6C3KO72AAHS.png Best regards
    in Video Stops Comment by Phil December 2020
  • Hello, Please, go to Appearance -> Menus, and there you should select secound menu, and these menu items. There you will be able to remove them. https://forum.muffingroup.com/betheme/uploads/149/LVMUC2NB7NAZ.png Thanks
    in Help - Need to remove "buy now" and "kontakt" Comment by Phil December 2020
  • Hello, 1) To have this Zoom hover effect, please, go to Betheme -> Theme options -> Global -> General, and select Zoom | without icons from Style dropdown menu. https://forum.muffingroup.com/betheme/uploads/912/4NEWJPU3CK40.png 2) Our team …
    in Fonts Comment by Phil December 2020
  • Can you post it here in this discussion, please? We will remove it as soon as we will notice it. Best regards
    in Breadcrumbs aren't working correctly Comment by Phil December 2020
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
    in Facebook Open Graph Troubleshooting Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in header size does not change Comment by Phil December 2020
  • Hello, If you would like to hide only particular categories, you will have to create and use Custom CSS Code. But to add the time you will have to modify the the theme files, and we do not provide support with that unfortunately. Best regards
    in Theme options : Blog LAYOUT- Photo 2 Comment by Phil December 2020
  • Hello, Please, check the following link and be sure that you made all steps correctly. https://support.muffingroup.com/documentation/installation-updates/ Also, you can try to upload your Betheme via FTP. https://forum.muffingroup.com/betheme/upload…
    in can not install the theme Comment by Phil December 2020
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